|
TICKET-6495
|
First Name and Last Name Changes when Converting enquiries into Bookings
|
Tariq Nazir
|
|
Resolved
|
24/Mar/20 5:59 PM
|
|
TICKET-6500
|
Hiroki Inagawa 88392 - Unable to login to eFlex
|
Tariq Nazir
|
|
Resolved
|
02/May/19 6:10 PM
|
|
TICKET-6553
|
Invoicing issue - Cannot change "Company Direct" Invoice Method for the Bookings to "Student Direct"
|
Tariq Nazir
|
|
Resolved
|
09/May/19 9:51 AM
|
|
TICKET-6578
|
New T&Cs to update
|
Tariq Nazir
|
|
Resolved
|
14/May/19 11:07 AM
|
|
TICKET-6585
|
FW: Enrolment confirmation for Yoshitetsu Higashi Ref ST-88460
|
Tariq Nazir
|
|
Resolved
|
03/Jan/20 5:46 PM
|
|
TICKET-6604
|
Report showing all debtors as at 31st December 2018.
|
Tariq Nazir
|
|
Resolved
|
24/Feb/23 3:44 PM
|
|
TICKET-6647
|
missing entry on Finance Statistics report
|
Tariq Nazir
|
|
Resolved
|
16/Dec/19 12:13 PM
|
|
TICKET-6816
|
on-line account
|
Tariq Nazir
|
|
Resolved
|
08/Jun/19 3:52 AM
|
|
TICKET-6838
|
issues with e-mail address on Schoolworks
|
Tariq Nazir
|
|
Resolved
|
12/Jun/19 3:46 PM
|
|
TICKET-6877
|
FW: Course change help - ST88317
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:44 PM
|
|
TICKET-6878
|
Issues for PCQs on on-line account
|
Tariq Nazir
|
|
Resolved
|
28/Jun/19 1:07 PM
|
|
TICKET-6881
|
Locked enrolment ST 61581
|
Tariq Nazir
|
|
Resolved
|
04/Sep/19 5:03 PM
|
|
TICKET-6885
|
Issue with marking attendance on Schoolworks
|
Tariq Nazir
|
|
Resolved
|
27/Jun/19 4:46 PM
|
|
TICKET-6886
|
Google Documents
|
Tariq Nazir
|
|
Resolved
|
25/Jun/19 1:16 PM
|
|
TICKET-6888
|
E-commerce tracking for Schoolworks
|
Tariq Nazir
|
|
Resolved
|
17/Dec/19 8:46 PM
|
|
TICKET-6892
|
Changing document titles for Google Docs
|
Tariq Nazir
|
|
Resolved
|
09/Jul/19 6:15 PM
|
|
TICKET-6893
|
Copy Service Dates
|
Tariq Nazir
|
|
Resolved
|
11/Jul/19 4:54 PM
|
|
TICKET-6899
|
Placement Completed flag is checked for the booking when placement is cancelled - Janos Tar (ST-88751)
|
Tariq Nazir
|
|
Resolved
|
09/Jul/19 2:55 PM
|
|
TICKET-6901
|
Issue with Accommodation placement fee
|
Tariq Nazir
|
|
Resolved
|
03/Jul/19 10:46 AM
|
|
TICKET-6905
|
Updating text of merge field in document
|
Tariq Nazir
|
|
Resolved
|
04/Jul/19 9:09 AM
|
|
TICKET-6906
|
Alex Kostner (ST-87895)
|
Brett Talbot
|
|
Resolved
|
18/Sep/19 7:40 PM
|
|
TICKET-6909
|
locked account
|
Tariq Nazir
|
|
Resolved
|
03/Jul/19 5:09 PM
|
|
TICKET-6919
|
Student unable to access portal
|
Tariq Nazir
|
|
Resolved
|
05/Jul/19 5:06 PM
|
|
TICKET-6920
|
Maxim Pashkin (ST-88880)
|
Tariq Nazir
|
|
Resolved
|
10/Jul/19 8:53 AM
|
|
TICKET-6921
|
Student unable to access portal
|
Tariq Nazir
|
|
Resolved
|
08/Jul/19 11:04 AM
|
|
TICKET-6932
|
Shihhan Chen - Unable to convert the Estimate
|
Tariq Nazir
|
|
Resolved
|
04/Feb/20 2:16 PM
|
|
TICKET-6940
|
LSO access email not arriving
|
Tariq Nazir
|
|
Resolved
|
22/Jul/19 12:25 PM
|
|
TICKET-6943
|
Leads from 12/07/2019 onwards not showing in pipeline
|
Tariq Nazir
|
|
Resolved
|
17/Dec/19 8:57 PM
|
|
TICKET-6950
|
issues in receiving Schoolworks e-mails
|
Tariq Nazir
|
|
Resolved
|
04/Sep/19 4:28 PM
|
|
TICKET-6951
|
FW: Receipt for Marc Costa Ref ST-88772
|
Tariq Nazir
|
|
Resolved
|
04/Sep/19 4:42 PM
|
|
TICKET-6955
|
Invoicing Issue Masaki Watanabe (ST-89001)
|
Tariq Nazir
|
|
Resolved
|
04/Sep/19 4:38 PM
|
|
TICKET-6957
|
Capacity
|
Tariq Nazir
|
|
Resolved
|
24/Feb/23 4:32 PM
|
|
TICKET-6966
|
problem with on-line password reset
|
Tariq Nazir
|
|
Resolved
|
04/Sep/19 4:32 PM
|
|
TICKET-6993
|
Questionnaire, refuses to accept my professional e-mail address - Berit Jernberg Ref ST-84618
|
Tariq Nazir
|
|
Resolved
|
06/Mar/20 5:32 PM
|
|
TICKET-6994
|
The London School of English - Student having problems logging in
|
Tariq Nazir
|
|
Resolved
|
25/Jul/19 4:27 PM
|
|
TICKET-6998
|
CP overriding levels from PCQ
|
Brett Talbot
|
|
Resolved
|
15/Aug/22 9:42 PM
|
|
TICKET-6999
|
FW: Academix Locked Account
|
Tariq Nazir
|
|
Resolved
|
29/Jul/19 11:13 AM
|
|
TICKET-7022
|
The London School of English - Students having problems logging in
|
Tariq Nazir
|
|
Resolved
|
12/Aug/19 1:00 PM
|
|
TICKET-7026
|
Error with Company Training lead conversion due to billing address field
|
Tariq Nazir
|
|
Resolved
|
06/Mar/20 5:40 PM
|
|
TICKET-7045
|
Payment allocation problem - Silvia Annavini (St-88557)
|
Tariq Nazir
|
|
Resolved
|
24/Feb/23 4:32 PM
|
|
TICKET-7050
|
Issue accessing on-line account - Louis Beneyto
|
Tariq Nazir
|
|
Resolved
|
13/Aug/19 4:57 PM
|
|
TICKET-7069
|
Student Portal User login Issue - Maria Howland
|
Tariq Nazir
|
|
Resolved
|
20/Aug/19 10:49 AM
|
|
TICKET-7086
|
We haven’t received booking notification email
|
Tariq Nazir
|
|
Resolved
|
22/Aug/19 12:15 PM
|
|
TICKET-7096
|
Try to run some dummy PCQs
|
Tariq Nazir
|
|
Resolved
|
24/Feb/23 3:46 PM
|
|
TICKET-7100
|
Google Docs login
|
Tariq Nazir
|
|
Resolved
|
28/Aug/19 5:55 PM
|
|
TICKET-7103
|
FW: Enrolment confirmation for Mario Gabriel Nieto Colino Ref ST-88853
|
Tariq Nazir
|
|
Resolved
|
02/Sep/19 10:09 AM
|
|
TICKET-7112
|
messages from schoolworks
|
Tariq Nazir
|
|
Resolved
|
30/Aug/19 4:49 PM
|
|
TICKET-7113
|
Schoolworks notifications in my spam box.- Invoice for Anders Palklint Ref ST-82744
|
Tariq Nazir
|
|
Resolved
|
02/Sep/19 10:16 AM
|
|
TICKET-7117
|
FW: Enrolment confirmation for Andrey Kleymenov Ref ST-89288
|
Tariq Nazir
|
|
Resolved
|
03/Sep/19 3:16 PM
|
|
TICKET-7119
|
LSEC non-homestay accommodation reporting
|
Tariq Nazir
|
|
Resolved
|
16/Oct/19 1:56 PM
|
|
TICKET-7120
|
Online booking portal courses not available the second time
|
Tariq Nazir
|
|
Resolved
|
16/Oct/19 2:00 PM
|
|
TICKET-7121
|
IGE to readjust price in an enrolment
|
Tariq Nazir
|
|
Resolved
|
03/Sep/19 5:08 PM
|
|
TICKET-7122
|
Option to add reason for enrolment cancellation
|
Tariq Nazir
|
|
Resolved
|
16/Oct/19 2:02 PM
|
|
TICKET-7129
|
FW: EWC course
|
Tariq Nazir
|
|
Resolved
|
06/Sep/19 1:35 PM
|
|
TICKET-7136
|
FW: No Silver Homestay for Canterbury online booking
|
Tariq Nazir
|
|
Resolved
|
10/Sep/19 3:15 PM
|
|
TICKET-7171
|
FW: LSIC ETO's Invoices
|
Tariq Nazir
|
|
Resolved
|
11/Mar/20 10:18 AM
|
|
TICKET-7177
|
LSO account for Lina Gontcharova ST-89315
|
Tariq Nazir
|
|
Resolved
|
27/Sep/19 10:19 AM
|
|
TICKET-7284
|
Booking EWC starting 25 May 2020 - price is not right
|
Tariq Nazir
|
|
Resolved
|
24/Feb/23 3:45 PM
|
|
TICKET-7286
|
Enrolment confirmation showing course already deleted
|
Tariq Nazir
|
|
Resolved
|
06/Mar/20 4:44 PM
|
|
TICKET-7296
|
The London School of English - missing student from report 901
|
Tariq Nazir
|
|
Resolved
|
29/Oct/19 2:59 PM
|
|
TICKET-7303
|
Price item to undelete
|
Tariq Nazir
|
|
Resolved
|
30/Oct/19 2:04 PM
|
|
TICKET-7316
|
RE: SW Update Installed - Teacher Portal Update
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:45 PM
|
|
TICKET-7327
|
Help with accommodation payment - change the payment from £35.71 to £40
|
Tariq Nazir
|
|
Resolved
|
06/Mar/20 4:33 PM
|
|
TICKET-7329
|
Xmas Holidays Weeks missing and widget shows wrong price for number of weeks selected
|
Tariq Nazir
|
|
Resolved
|
05/Nov/19 4:25 PM
|
|
TICKET-7333
|
Estimates not showing up in Opportunities even though linked
|
Tariq Nazir
|
|
Resolved
|
23/Feb/23 10:34 PM
|
|
TICKET-7350
|
No eLearning content for student ST-89512
|
Tariq Nazir
|
|
Resolved
|
08/Nov/19 5:51 PM
|
|
TICKET-7365
|
service option not available in Booking Statistics
|
Tariq Nazir
|
|
Resolved
|
02/Dec/19 10:02 AM
|
|
TICKET-7366
|
The London School of English - Problems creating documents
|
Tariq Nazir
|
|
Resolved
|
15/Nov/19 2:32 PM
|
|
TICKET-7370
|
Learner plan issue - grades not transferring from one learner plan to next
|
Tariq Nazir
|
|
Resolved
|
19/Nov/19 9:25 PM
|
|
TICKET-7377
|
Service code not linking to Emails or Bookings
|
Tariq Nazir
|
|
Resolved
|
22/Nov/19 9:58 AM
|
|
TICKET-7378
|
Saving billing address details in Agent account
|
Tariq Nazir
|
|
Resolved
|
13/Dec/19 4:43 PM
|
|
TICKET-7381
|
Accommodation canceled but then it keeps the £60 Booking fee - Assem Alblowi (ST-89670)
|
Tariq Nazir
|
|
Resolved
|
31/Jul/20 11:38 AM
|
|
TICKET-7401
|
Integration code for a course
|
Tariq Nazir
|
|
Resolved
|
26/Nov/19 10:35 AM
|
|
TICKET-7410
|
& in the price description of Accommodation homestay payment Price items
|
Tariq Nazir
|
|
Resolved
|
19/Feb/20 12:11 PM
|
|
TICKET-7435
|
"Age at course start" is not calculated correctly when there is an enrolment without start and end dates
|
Tariq Nazir
|
|
Resolved
|
19/Feb/20 12:23 PM
|
|
TICKET-7446
|
Ishaq Abdullah Mohammed Al Harthi (ST-89803)
|
Tariq Nazir
|
|
Resolved
|
10/Dec/19 12:50 PM
|
|
TICKET-7460
|
Remove recommendations on final reports
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:45 PM
|
|
TICKET-7487
|
London School - Hubspot - OWB Call
|
|
|
Resolved
|
06/Jan/20 6:22 PM
|
|
TICKET-7492
|
Urgent - Francine Perez (ST-89887) We need to change the payment amount to the family to £325 (because of extra night)
|
Tariq Nazir
|
|
Resolved
|
09/Jan/20 11:05 AM
|
|
TICKET-7501
|
Fernanda Esperanca (ST-89929) - Cancelled Courier Fee is showing is Enrolment
|
Tariq Nazir
|
|
Resolved
|
24/Feb/23 3:46 PM
|
|
TICKET-7517
|
Wonhee Shin (ST-89741) - Updated Host family Payments
|
Tariq Nazir
|
|
Resolved
|
24/Jan/20 11:22 AM
|
|
TICKET-7527
|
Evert Jan Nieuwenhuis (ST-89554) - Updated Host family Payments.
|
Tariq Nazir
|
|
Resolved
|
22/Jan/20 10:56 AM
|
|
TICKET-7528
|
Amika Koyama (ST-89977) - Updated Host family Payments
|
Tariq Nazir
|
|
Resolved
|
22/Jan/20 5:06 PM
|
|
TICKET-7537
|
URGENT - Online Booking Form Issue - estimates not created so can't convert bookings
|
Tariq Nazir
|
|
Resolved
|
20/Jan/20 11:37 AM
|
|
TICKET-7539
|
FW: Issues with reports and class notes on Schoolworks
|
Tariq Nazir
|
|
Resolved
|
21/Jan/20 10:48 AM
|
|
TICKET-7598
|
Create a receipt
|
Brett Talbot
|
|
Resolved
|
31/Jan/20 3:02 PM
|
|
TICKET-7609
|
How is your course being funded? PCQ question
|
Tariq Nazir
|
|
Resolved
|
24/Feb/20 11:05 AM
|
|
TICKET-7621
|
End of Course Block Feedback - Westcroft Square
|
Brett Talbot
|
|
Resolved
|
07/Feb/20 9:11 PM
|
|
TICKET-7648
|
Online testing
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:45 PM
|
|
TICKET-7649
|
RE: SW report/file of questions for PCQs
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:45 PM
|
|
TICKET-7650
|
Deleted learner plans
|
Tariq Nazir
|
|
Resolved
|
19/Feb/20 10:53 AM
|
|
TICKET-7665
|
Online test and PCQ questions
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:45 PM
|
|
TICKET-7680
|
Disable IELTS exam asap
|
Tariq Nazir
|
|
Resolved
|
02/Mar/20 10:22 AM
|
|
TICKET-7686
|
Activating Financial Promotion discount code - help please
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:34 PM
|
|
TICKET-7696
|
PCQs tomorrow
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:45 PM
|
|
TICKET-7698
|
Learner Report not updating properly
|
Tariq Nazir
|
|
Resolved
|
04/Mar/20 11:59 AM
|
|
TICKET-7701
|
LSE Issue with Visa Days to Expire is I correct?
|
Tariq Nazir
|
|
Resolved
|
08/Apr/20 5:13 PM
|
|
TICKET-7708
|
Provisional booking ST-88154
|
Tariq Nazir
|
|
Resolved
|
06/Mar/20 12:13 PM
|
|
TICKET-7718
|
Clients are getting New Pre-Course Questionnaire which is still work in Progress
|
Tariq Nazir
|
|
Resolved
|
12/Mar/20 8:27 PM
|
|
TICKET-7724
|
FW: Online course
|
Tariq Nazir
|
|
Resolved
|
13/Mar/20 5:37 PM
|