| Issue Type | Key | Summary | Assignee | Priority | Status | Updated |
|---|---|---|---|---|---|---|
|
|
TICKET-8736 | Error with Default School in Company Student Opportunity | Brett Talbot |
|
Resolved | 16/Jul/21 9:44 AM |
|
|
TICKET-8744 | Removing reg fee on cancelled Accommodation | Richard Turnbull |
|
Resolved | 25/Jan/24 12:03 PM |
|
|
TICKET-8752 | FW: Access to SW through lightning | Brett Talbot |
|
Resolved | 04/Aug/21 4:15 PM |
|
|
TICKET-8753 | Debtors Reports for auditors | Brett Talbot |
|
Resolved | 10/Mar/23 12:31 PM |
|
|
TICKET-8754 | Dashboard permissions | Richard Turnbull |
|
Resolved | 25/Jan/24 12:03 PM |
|
|
TICKET-8771 | Errors with PCQs + Online Test | Brett Talbot |
|
Resolved | 04/Aug/21 4:12 PM |
|
|
TICKET-8772 | Please unlock - EOM | Brett Talbot |
|
Resolved | 06/Jul/21 4:06 PM |
|
|
TICKET-8777 | Debtor/creditor Balances as at 31/12/2020 | Brett Talbot |
|
Resolved | 24/Feb/23 3:51 PM |
|
|
TICKET-8804 | Problem uploading emails with attachments to account | Brett Talbot |
|
Resolved | 24/Feb/23 3:51 PM |
|
|
TICKET-8821 | RE: Enhanced Account Screen - Chatter and Open Activities to the side |
|
Resolved | 21/Jul/21 8:58 AM | |
|
|
TICKET-8825 | unlock account | Richard Turnbull |
|
Resolved | 25/Jan/24 12:03 PM |
|
|
TICKET-8884 | Document creation errors | Brett Talbot |
|
Resolved | 09/Feb/23 11:14 AM |
|
|
TICKET-8885 | Feedback overview and requested changes August 2021.xlsx | Richard Turnbull |
|
Resolved | 25/Jan/24 12:03 PM |
|
|
TICKET-8899 | account balance wrong - Veda Cheung ST-91089 | Richard Turnbull |
|
Resolved | 15/Aug/22 7:10 PM |
|
|
TICKET-8970 | RE: Meeting tomorrow | Brett Talbot |
|
Resolved | 09/Feb/23 10:40 AM |
|
|
TICKET-8981 | RE: Agent Dashboard Tab | Richard Turnbull |
|
Resolved | 25/Jan/24 12:03 PM |
|
|
TICKET-9010 | account balance not shown - Samar Jamal | Richard Turnbull |
|
Resolved | 06/Mar/23 9:58 PM |
|
|
TICKET-9011 | RE: account balance not shown - Laurent Devulder | Richard Turnbull |
|
Resolved | 25/Jan/24 12:03 PM |
|
|
TICKET-9051 | londonschool.se SPF records | Brett Talbot |
|
Resolved | 04/Oct/21 5:35 PM |
|
|
TICKET-9089 | Issue with Online Booking Form - passport details issue? | Richard Turnbull |
|
Resolved | 25/Jan/24 12:03 PM |
|
|
TICKET-9097 | Lesson times for SW Classing | Richard Turnbull |
|
Resolved | 25/Jan/24 12:03 PM |
|
|
TICKET-9133 | IQ Hammersmith - new residence configuration and permissions | Richard Turnbull |
|
Resolved | 25/Jan/24 12:03 PM |
|
|
TICKET-9137 | Academic comment in report and showing on screen for Sales | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9186 | Locked filters and export in Salesforce - Leads View | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-9207 | Dashboard widget | Brett Talbot |
|
Resolved | 16/Nov/21 12:41 PM |
|
|
TICKET-9215 | Future classes on the Trainer Portal | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9229 | Error with Duration for converted bookings on new Individual Tuition course codes | Brett Talbot |
|
Resolved | 23/Feb/23 10:35 PM |
|
|
TICKET-9235 | Building a report for Class placements with Student Details - additional fields on report type | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9251 | Work flow emails | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-9261 | Attendance not logged (all schools) - amend scheduled jobs | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9262 | account balance vs closing balance (agent vs student balance) | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9264 | bank charge field - object query | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9266 | Help with filtering results in a report | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9272 | URGENT Booking form issues - missing fields for Individual Tuition code bookings | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9277 | account balance zero | Richard Turnbull |
|
Resolved | 15/Aug/22 7:10 PM |
|
|
TICKET-9281 | Scheduling online IT lessons over Xmas | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9287 | Dashboard creation | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-9288 | Re: Trust Pilot | Brett Talbot |
|
Resolved | 15/Aug/22 9:17 PM |
|
|
TICKET-9305 | Online Booking Form errors | Brett Talbot |
|
Resolved | 21/Dec/21 3:53 PM |
|
|
TICKET-9382 | Issues with saving billing address details in Accounts | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-9407 | Aircall Dashboard | Brett Talbot |
|
Resolved | 20/Jun/23 10:18 PM |
|
|
TICKET-9410 | RE: Issues with sending emails from SW (Urgent) | Brett Talbot |
|
Resolved | 10/Mar/23 12:31 PM |
|
|
TICKET-9413 | Lesson Times on LSO | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9438 | FW: Leaving report template update needed | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9456 | Adding a class time for LSO-Online timetables | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9460 | Cannot log in | Brett Talbot |
|
Resolved | 15/Aug/22 3:09 PM |
|
|
TICKET-9466 | LSIC - Class times | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-9477 | Trainer unable to access her account - London School of English | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-9479 | Feedback for online students | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-9480 | Booking status name | Brett Talbot |
|
Resolved | 15/Aug/22 9:31 PM |
|
|
TICKET-9491 | Adding phone numbers to a report | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-9495 | Bookings status question and income | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-9510 | Individual Tuition Option on Learner Plans | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-9547 | Report - field 'How did you hear' | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9549 | Salesforce license for diogo.pereira@oegen.co.uk |
|
Resolved | 14/Mar/22 9:01 AM | |
|
|
TICKET-9571 | Unable to schedule some lessons on LSE scheduling screen | Brett Talbot |
|
Resolved | 24/Feb/23 4:46 PM |
|
|
TICKET-9643 | Unable to post payment on ST-91879 | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9668 | NEW classroom on Classing Screen | Brett Talbot |
|
Resolved | 22/Apr/22 5:55 PM |
|
|
TICKET-9669 | Aircall integration issues | Brett Talbot |
|
Resolved | 24/Feb/23 3:59 PM |
|
|
TICKET-9672 | Error - Booking End Date is outside the Fiscal Years configured |
|
Resolved | 22/Apr/22 5:50 PM | |
|
|
TICKET-9701 | Lead Assignment Rule not working (URGENT) | Brett Talbot |
|
Resolved | 23/Feb/23 10:35 PM |
|
|
TICKET-9703 | Creating channel request | Brett Talbot |
|
Resolved | 15/May/22 8:17 AM |
|
|
TICKET-9704 | Aircall meeting recap | Brett Talbot |
|
Resolved | 15/Aug/22 9:16 PM |
|
|
TICKET-9707 | zero balance | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9721 | Receipt cannot be created | Brett Talbot |
|
Resolved | 15/Aug/22 7:08 PM |
|
|
TICKET-9725 | zero balance on account (ST-92073) | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-9731 | Aircall Client - London School of English Salesforce Automated Workflows | Brett Talbot |
|
Resolved | 20/Jun/23 10:13 PM |
|
|
TICKET-9754 | Week numbering | Brett Talbot |
|
Resolved | 06/Mar/23 10:00 PM |
|
|
TICKET-9776 | Error with converting Enquiry - New Referrer field requested | Brett Talbot |
|
Resolved | 15/Aug/22 5:30 PM |
|
|
TICKET-9795 | Virtual certificates for online IT | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-9800 | Thomas Frei (ST-91728) - No EDIT function anymore | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-9819 | Re: Aircall Salesforce Metrics | Brett Talbot |
|
Resolved | 23/Feb/23 10:37 PM |
|
|
TICKET-9835 | LSE PCQ updates | Brett Talbot |
|
Resolved | 06/Mar/23 10:00 PM |
|
|
TICKET-9911 | Salesforce field "Course(s) Required" - data type change / or editing permissions | Brett Talbot |
|
Resolved | 24/Feb/23 3:59 PM |
|
|
TICKET-9912 | 'Default School' HPG value | Brett Talbot |
|
Resolved | 24/Feb/23 3:59 PM |
|
|
TICKET-9913 | RE: Utilisation Statistics |
|
Resolved | 12/Jul/22 11:15 PM | |
|
|
TICKET-9914 | RE: Utilisation Statistics |
|
Resolved | 12/Jul/22 11:15 PM | |
|
|
TICKET-9916 | RE: Utilisation Statistics |
|
Resolved | 12/Jul/22 11:16 PM | |
|
|
TICKET-9919 | London School Data housekeeping | Brett Talbot |
|
Resolved | 09/Feb/23 10:51 AM |
|
|
TICKET-9922 | Re: Were there problems with our online booking engine yesterday afternoon/early evening? | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-9944 | Please unlock StudyDIY Co Ltd (AG-007338) | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9952 | Pre-Course Questionnaire notification emails | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9982 | FW: Student tech issue with downloading Final Report | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-10009 | Re: Pls investigate if our online booking tool is working | Brett Talbot |
|
Resolved | 09/Feb/23 10:50 AM |
|
|
TICKET-10012 | RE: SFDC Expiring Certificate Notification | Brett Talbot |
|
Resolved | 23/Feb/23 10:35 PM |
|
|
TICKET-10018 | PCQ emails - internal completed notification emails | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-10022 | Pre-Course Questionnaires not triggered for Online IT | Richard Turnbull |
|
Resolved | 25/Jan/24 11:46 AM |
|
|
TICKET-10028 | Salesforce Pardot connection errors | Brett Talbot |
|
Resolved | 05/Sep/22 1:51 PM |
|
|
TICKET-10032 | Issues with PCQ - not automatically allocated | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-10040 | Leaving Report problem | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-10041 | balance not shown - FAB update | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-10059 | Issues with downloading learner reports/PCQs/login | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-10090 | FW: Leaving Report problem | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-10143 | Shopping cart not working | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-10147 | Leads queue issues | Brett Talbot |
|
Resolved | 24/Feb/23 3:59 PM |
|
|
TICKET-10159 | please unlock - thanks (Nicolas Dubar) | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-10165 | Booking Form Automatically Adds Lunches | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-10170 | URGENT: SFDC Expiring Certificate Notification | Brett Talbot |
|
Resolved | 23/Feb/23 10:35 PM |
|
|
TICKET-10213 | Can't process payment - overpayment | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-10227 | Receipt cannot be created at this time - please check | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |