Issue Type Key Summary Assignee Priority Status Updated
IT Help TICKET-12030 Google Docs Error Richard Turnbull Priority: Critical Resolved 27/Feb/24 10:01 AM
IT Help TICKET-11751 API to booking widget - needs attention Brett Talbot Priority: Critical Resolved 14/Feb/24 11:15 AM
IT Help TICKET-11706 ML-Urgent - wrong pricetag on courses Brett Talbot Priority: Critical Resolved 16/Dec/23 1:08 PM
IT Help TICKET-11339 URGENT - Test Portal not working Richard Turnbull Priority: Critical Resolved 25/Jan/24 11:56 AM
IT Help TICKET-11305 Teacher and Learner Portals - Check Richard Turnbull Priority: Critical Resolved 30/Aug/23 9:23 PM
IT Help TICKET-11278 URGENT - Online Booking Form not working Brett Talbot Priority: Critical Resolved 16/Dec/23 1:10 PM
IT Help TICKET-10428 RE: Quick Update/Questions - Missing Organisation on Schools Brett Talbot Priority: Critical Resolved 21/Feb/23 2:22 PM
IT Help TICKET-10424 Unable to post payments/finance balance 0 Richard Turnbull Priority: Critical Resolved 25/Jan/24 11:48 AM
IT Help TICKET-10423 Error You don't have access to any organisation/finance balance 0 Richard Turnbull Priority: Critical Resolved 25/Jan/24 11:45 AM
IT Help TICKET-9776 Error with converting Enquiry - New Referrer field requested Brett Talbot Priority: Critical Resolved 15/Aug/22 5:30 PM
IT Help TICKET-9089 Issue with Online Booking Form - passport details issue? Richard Turnbull Priority: Critical Resolved 25/Jan/24 12:03 PM
IT Help TICKET-5695 issue in adding new enrolments on Schoolworks Tariq Nazir Priority: Critical Resolved 10/Jan/19 1:23 PM
IT Help TICKET-4931 Feedback not pushed Sophie Etherington Priority: Critical Resolved 10/Aug/18 9:33 AM
IT Help TICKET-4227 RE: Fampay batch payment Brett Talbot Priority: Critical Resolved 26/Apr/18 4:35 PM
IT Help TICKET-3553 Teachers portal - Unable to log in Tariq Nazir Priority: Critical Resolved 16/Feb/18 5:20 PM
IT Help TICKET-3552 Re: Issues logging onto Schoolworks for trainers Tariq Nazir Priority: Critical Resolved 16/Feb/18 5:20 PM
IT Help TICKET-3014 Processing receipts in Canterbury Brett Talbot Priority: Critical Resolved 16/Feb/18 5:20 PM
IT Help TICKET-3005 Yusuf Saglam (ST-84477) can't create documents Brett Talbot Priority: Critical Resolved 16/Feb/18 5:20 PM
IT Help TICKET-2552 RE: Save and invoice - urgent Phil Platt Priority: Critical Resolved 16/Feb/18 5:20 PM
Support SWPROJECT-1538 Enquiry Form fields Richard Turnbull Priority: Critical Resolved 04/Sep/23 1:42 PM
IT Help TICKET-12842 Email BCC not working Richard Turnbull Priority: Urgent Resolved 04/Sep/24 9:54 AM
IT Help TICKET-12737 FW: please unlock Richard Turnbull Priority: Urgent Resolved 31/Jul/24 2:45 PM
IT Help TICKET-12679 No PCQ allocated for Özge Aygün Gürler Ref ST-95320 Richard Turnbull Priority: Urgent Resolved 11/Jul/24 3:59 PM
IT Help TICKET-12625 Online Payment not working Brett Talbot Priority: Urgent Resolved 10/Jul/24 4:55 PM
IT Help TICKET-12526 Individual Tuition Notification Richard Turnbull Priority: Urgent Resolved 19/Jun/24 4:45 PM
IT Help TICKET-12512 Urgent - Issue with Restaurant Pass and Insurance Brett Talbot Priority: Urgent Resolved 12/Jun/24 9:22 AM
IT Help TICKET-12510 Fw: The London School of English - booking form problem Brett Talbot Priority: Urgent Resolved 10/Jun/24 10:57 AM
IT Help TICKET-12469 Enquiry - Enrolment issue Richard Turnbull Priority: Urgent Resolved 16/Jul/24 3:11 PM
IT Help TICKET-12460 FW: Action needed to keep taking payments Richard Turnbull Priority: Urgent Resolved 11/Jun/24 3:37 PM
IT Help TICKET-12459 Online Payment issue Richard Turnbull Priority: Urgent Resolved 16/Jul/24 3:10 PM
IT Help TICKET-12415 Young Learners Portal Builder Permissions Richard Turnbull Priority: Urgent Resolved 15/May/24 4:57 PM
IT Help TICKET-12357 Estimate cannot be converted Richard Turnbull Priority: Urgent Resolved 02/May/24 9:39 AM
IT Help TICKET-12343 Update to working on the booking form Richard Turnbull Priority: Urgent Resolved 29/Apr/24 3:14 PM
IT Help TICKET-12301 API access details Brett Talbot Priority: Urgent Resolved 24/Apr/24 1:41 PM
IT Help TICKET-12227 Create YA School Richard Turnbull Priority: Urgent Resolved 17/Apr/24 1:22 PM
IT Help TICKET-12088 YA learner portal emails sent to agent Richard Turnbull Priority: Urgent Resolved 11/Mar/24 10:31 AM
IT Help TICKET-11869 New report - contact details - students here This Week Brett Talbot Priority: Urgent Resolved 22/Jan/24 10:04 PM
IT Help TICKET-11748 URGENT! My proifile has no permission to close the classes Brett Talbot Priority: Urgent Resolved 25/Jan/24 11:57 AM
IT Help TICKET-11734 URGENT: Impossible to allocate Teachers Brett Talbot Priority: Urgent Resolved 17/Dec/23 8:27 PM
IT Help TICKET-11652 Student Portal Issue Richard Turnbull Priority: Urgent Resolved 16/Jul/24 10:47 PM
IT Help TICKET-11647 Classing and Class page for ML issues Richard Turnbull Priority: Urgent Resolved 29/Nov/23 4:12 PM
IT Help TICKET-11640 Young adults not showing Richard Turnbull Priority: Urgent Resolved 28/Nov/23 10:32 AM
IT Help TICKET-11638 Emails not going through Richard Turnbull Priority: Urgent Resolved 24/Nov/23 12:58 PM
IT Help TICKET-11635 service on booking confirmation Richard Turnbull Priority: Urgent Resolved 20/Nov/23 8:34 PM
IT Help TICKET-11634 service wrong end date to be fixed Richard Turnbull Priority: Urgent Resolved 13/Dec/23 4:54 PM
IT Help TICKET-11610 YA Booking Portal Links Richard Turnbull Priority: Urgent Resolved 13/Nov/23 11:07 AM
IT Help TICKET-11513 School Holiday - Not applied to Restaurant Pass on Portal Richard Turnbull Priority: Urgent Resolved 25/Jan/24 11:56 AM
IT Help TICKET-11490 Course code - OL IT 2:1 Richard Turnbull Priority: Urgent Resolved 18/Oct/23 4:07 PM
IT Help TICKET-11459 Salesforce - New User setup please (Simon Ward) Richard Turnbull Priority: Urgent Resolved 11/Oct/23 10:41 AM
IT Help TICKET-11448 Service Item page not appearing on Online Booking Form for certain courses Richard Turnbull Priority: Urgent Resolved 06/Oct/23 10:20 AM
IT Help TICKET-11405 Online Booking Portal - change default Status to Processing Richard Turnbull Priority: Urgent Resolved 22/Sep/23 12:51 PM
IT Help TICKET-11404 LSE Commission Overrides Richard Turnbull Priority: Urgent Resolved 22/Sep/23 12:23 PM
IT Help TICKET-11401 Vincent House - Invoice line not appearing for 2024 Richard Turnbull Priority: Urgent Resolved 22/Sep/23 9:33 AM
IT Help TICKET-11398 Emergency Contact English Speaker - map from Enquiry to Account Richard Turnbull Priority: Urgent Resolved 21/Sep/23 5:57 PM
IT Help TICKET-11375 FW: Report results (Mid Course Feedback NEW - This Week) Richard Turnbull Priority: Urgent Resolved 15/Sep/23 9:13 AM
IT Help TICKET-11366 FW: Enquiry Form Alert Richard Turnbull Priority: Urgent Resolved 13/Sep/23 3:24 PM
IT Help TICKET-11344 Booking Form Error - Balance Payment Methods Richard Turnbull Priority: Urgent Resolved 17/Oct/23 11:24 AM
IT Help TICKET-11313 User account creation - Gabriel Moreira and Peter Bures Richard Turnbull Priority: Urgent Resolved 08/Sep/23 2:48 PM
IT Help TICKET-11309 Additional eflex bundles Richard Turnbull Priority: Urgent Resolved 31/Aug/23 9:59 AM
IT Help TICKET-11297 please unlock - thanks Richard Turnbull Priority: Urgent Resolved 29/Aug/23 11:40 AM
IT Help TICKET-11246 Editing Learner Portal Content Richard Turnbull Priority: Urgent Resolved 08/Aug/23 1:01 PM
IT Help TICKET-11245 Add Teacher to Feedback Reports Richard Turnbull Priority: Urgent Resolved 08/Aug/23 12:59 PM
IT Help TICKET-11236 PCQs not being pushed for IT-30 code Richard Turnbull Priority: Urgent Resolved 04/Aug/23 3:20 PM
IT Help TICKET-10948 Error for account activation (ST-93721) - Billing City too large Richard Turnbull Priority: Urgent Resolved 16/Dec/23 1:11 PM
IT Help TICKET-10947 Urgent - Browser issues for online booking form Fran Mico Priority: Urgent Resolved 16/Dec/23 1:10 PM
IT Help TICKET-10877 Cannot allocate receipt Brett Talbot Priority: Urgent Resolved 16/Dec/23 1:07 PM
Bug TICKET-10762 Booking form not sending through details Brett Talbot Priority: Urgent Resolved 16/Dec/23 1:07 PM
IT Help TICKET-10689 LSE Archive Debtors - 31/12/2022 Brett Talbot Priority: Urgent Resolved 05/Apr/23 1:03 PM
IT Help TICKET-10661 Alumni flow broken - need a resolution Brett Talbot Priority: Urgent Resolved 16/Dec/23 1:06 PM
IT Help TICKET-10463 Urgent! account balances not showing Brett Talbot Priority: Urgent Resolved 16/Dec/23 1:09 PM
IT Help TICKET-10451 URGENT - IT code finance balances not working properly now Brett Talbot Priority: Urgent Resolved 05/Apr/23 12:29 PM
IT Help TICKET-10442 Error with manual invoicing - AG-010074 Brett Talbot Priority: Urgent Resolved 25/Jan/24 11:45 AM
IT Help TICKET-10315 Alumni field on account in Salesforce enquiry Richard Turnbull Priority: Urgent Resolved 16/Dec/23 1:10 PM
IT Help TICKET-10170 URGENT: SFDC Expiring Certificate Notification Brett Talbot Priority: Urgent Resolved 23/Feb/23 10:35 PM
IT Help TICKET-10143 Shopping cart not working Richard Turnbull Priority: Urgent Resolved 25/Jan/24 11:55 AM
IT Help TICKET-10090 FW: Leaving Report problem Richard Turnbull Priority: Urgent Resolved 25/Jan/24 11:56 AM
IT Help TICKET-10009 Re: Pls investigate if our online booking tool is working Brett Talbot Priority: Urgent Resolved 09/Feb/23 10:50 AM
IT Help TICKET-9460 Cannot log in Brett Talbot Priority: Urgent Resolved 15/Aug/22 3:09 PM
IT Help TICKET-9051 londonschool.se SPF records Brett Talbot Priority: Urgent Resolved 04/Oct/21 5:35 PM
IT Help TICKET-8771 Errors with PCQs + Online Test Brett Talbot Priority: Urgent Resolved 04/Aug/21 4:12 PM
IT Help TICKET-8736 Error with Default School in Company Student Opportunity Brett Talbot Priority: Urgent Resolved 16/Jul/21 9:44 AM
IT Help TICKET-8601 Account locked Brett Talbot Priority: Urgent Resolved 15/Aug/22 7:10 PM
IT Help TICKET-8562 Leaving Certificates Brett Talbot Priority: Urgent Resolved 29/Apr/21 8:15 AM
IT Help TICKET-8558 FW: Course codes for LSO allocation Brett Talbot Priority: Urgent Resolved 15/Aug/22 9:35 PM
IT Help TICKET-8512 Issue online booking form cannot be saved Brett Talbot Priority: Urgent Resolved 15/Aug/22 9:19 PM
IT Help TICKET-8473 Unable to print out Document Badge Labels Brett Talbot Priority: Urgent Resolved 29/Mar/21 11:42 AM
IT Help TICKET-8468 URGENT - issue with finance transactions/manual invoices for Company/Agent accounts Brett Talbot Priority: Urgent Resolved 31/May/21 8:57 AM
IT Help TICKET-8368 No email not being populated in Enquiries - urgent (can't process bookings) Brett Talbot Priority: Urgent Resolved 19/Feb/21 11:24 AM
IT Help TICKET-8303 Missing stats Brett Talbot Priority: Urgent Resolved 26/May/21 9:52 AM
IT Help TICKET-8234 Marking & Viewing attendance on the IT code Brett Talbot Priority: Urgent Resolved 26/May/21 10:32 AM
IT Help TICKET-8221 Restaurant Pass - still an issue :S Brett Talbot Priority: Urgent Resolved 10/Dec/20 9:02 AM
IT Help TICKET-8214 London School OWB Landing Page Bug - Weeks Incorrect Fran Mico Priority: Urgent Resolved 15/Aug/22 9:29 PM
IT Help TICKET-8173 Booking Widget number of weeks discrepancy Brett Talbot Priority: Urgent Resolved 15/Aug/22 9:36 PM
IT Help TICKET-8149 FW: Schoolworks - handovers for MSD TURKEY groups Brett Talbot Priority: Urgent Resolved 24/Feb/23 3:50 PM
IT Help TICKET-8121 Viewing attendance statistics on SW Brett Talbot Priority: Urgent Resolved 22/Oct/20 1:06 PM
IT Help TICKET-8118 Leaving Certificates not working for Westcroft Square Brett Talbot Priority: Urgent Resolved 22/Oct/20 3:36 PM
IT Help TICKET-8107 unlock account Brett Talbot Priority: Urgent Resolved 16/Oct/20 3:32 PM
IT Help TICKET-7932 Invalid token error message - Yoko Yoshimura Ref ST-90465 Brett Talbot Priority: Urgent Resolved 22/Jul/20 11:20 AM
IT Help TICKET-7830 Duplicate accounts created with Sagepay payments Brett Talbot Priority: Urgent Resolved 18/May/20 3:58 PM
IT Help TICKET-7810 Issue with finance allocation + totals - ST 89576 Brett Talbot Priority: Urgent Resolved 06/May/20 5:34 PM
1 2 3 4 5 ... 15 >