|
TICKET-12030
|
Google Docs Error
|
Richard Turnbull
|
|
Resolved
|
27/Feb/24 10:01 AM
|
|
TICKET-11751
|
API to booking widget - needs attention
|
Brett Talbot
|
|
Resolved
|
14/Feb/24 11:15 AM
|
|
TICKET-11706
|
ML-Urgent - wrong pricetag on courses
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:08 PM
|
|
TICKET-11339
|
URGENT - Test Portal not working
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:56 AM
|
|
TICKET-11305
|
Teacher and Learner Portals - Check
|
Richard Turnbull
|
|
Resolved
|
30/Aug/23 9:23 PM
|
|
TICKET-11278
|
URGENT - Online Booking Form not working
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:10 PM
|
|
TICKET-10428
|
RE: Quick Update/Questions - Missing Organisation on Schools
|
Brett Talbot
|
|
Resolved
|
21/Feb/23 2:22 PM
|
|
TICKET-10424
|
Unable to post payments/finance balance 0
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:48 AM
|
|
TICKET-10423
|
Error You don't have access to any organisation/finance balance 0
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:45 AM
|
|
TICKET-9776
|
Error with converting Enquiry - New Referrer field requested
|
Brett Talbot
|
|
Resolved
|
15/Aug/22 5:30 PM
|
|
TICKET-9089
|
Issue with Online Booking Form - passport details issue?
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 12:03 PM
|
|
TICKET-5695
|
issue in adding new enrolments on Schoolworks
|
Tariq Nazir
|
|
Resolved
|
10/Jan/19 1:23 PM
|
|
TICKET-4931
|
Feedback not pushed
|
Sophie Etherington
|
|
Resolved
|
10/Aug/18 9:33 AM
|
|
TICKET-4227
|
RE: Fampay batch payment
|
Brett Talbot
|
|
Resolved
|
26/Apr/18 4:35 PM
|
|
TICKET-3553
|
Teachers portal - Unable to log in
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-3552
|
Re: Issues logging onto Schoolworks for trainers
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-3014
|
Processing receipts in Canterbury
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-3005
|
Yusuf Saglam (ST-84477) can't create documents
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-2552
|
RE: Save and invoice - urgent
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
SWPROJECT-1538
|
Enquiry Form fields
|
Richard Turnbull
|
|
Resolved
|
04/Sep/23 1:42 PM
|
|
TICKET-12842
|
Email BCC not working
|
Richard Turnbull
|
|
Resolved
|
04/Sep/24 9:54 AM
|
|
TICKET-12737
|
FW: please unlock
|
Richard Turnbull
|
|
Resolved
|
31/Jul/24 2:45 PM
|
|
TICKET-12679
|
No PCQ allocated for Özge Aygün Gürler Ref ST-95320
|
Richard Turnbull
|
|
Resolved
|
11/Jul/24 3:59 PM
|
|
TICKET-12625
|
Online Payment not working
|
Brett Talbot
|
|
Resolved
|
10/Jul/24 4:55 PM
|
|
TICKET-12526
|
Individual Tuition Notification
|
Richard Turnbull
|
|
Resolved
|
19/Jun/24 4:45 PM
|
|
TICKET-12512
|
Urgent - Issue with Restaurant Pass and Insurance
|
Brett Talbot
|
|
Resolved
|
12/Jun/24 9:22 AM
|
|
TICKET-12510
|
Fw: The London School of English - booking form problem
|
Brett Talbot
|
|
Resolved
|
10/Jun/24 10:57 AM
|
|
TICKET-12469
|
Enquiry - Enrolment issue
|
Richard Turnbull
|
|
Resolved
|
16/Jul/24 3:11 PM
|
|
TICKET-12460
|
FW: Action needed to keep taking payments
|
Richard Turnbull
|
|
Resolved
|
11/Jun/24 3:37 PM
|
|
TICKET-12459
|
Online Payment issue
|
Richard Turnbull
|
|
Resolved
|
16/Jul/24 3:10 PM
|
|
TICKET-12415
|
Young Learners Portal Builder Permissions
|
Richard Turnbull
|
|
Resolved
|
15/May/24 4:57 PM
|
|
TICKET-12357
|
Estimate cannot be converted
|
Richard Turnbull
|
|
Resolved
|
02/May/24 9:39 AM
|
|
TICKET-12343
|
Update to working on the booking form
|
Richard Turnbull
|
|
Resolved
|
29/Apr/24 3:14 PM
|
|
TICKET-12301
|
API access details
|
Brett Talbot
|
|
Resolved
|
24/Apr/24 1:41 PM
|
|
TICKET-12227
|
Create YA School
|
Richard Turnbull
|
|
Resolved
|
17/Apr/24 1:22 PM
|
|
TICKET-12088
|
YA learner portal emails sent to agent
|
Richard Turnbull
|
|
Resolved
|
11/Mar/24 10:31 AM
|
|
TICKET-11869
|
New report - contact details - students here This Week
|
Brett Talbot
|
|
Resolved
|
22/Jan/24 10:04 PM
|
|
TICKET-11748
|
URGENT! My proifile has no permission to close the classes
|
Brett Talbot
|
|
Resolved
|
25/Jan/24 11:57 AM
|
|
TICKET-11734
|
URGENT: Impossible to allocate Teachers
|
Brett Talbot
|
|
Resolved
|
17/Dec/23 8:27 PM
|
|
TICKET-11652
|
Student Portal Issue
|
Richard Turnbull
|
|
Resolved
|
16/Jul/24 10:47 PM
|
|
TICKET-11647
|
Classing and Class page for ML issues
|
Richard Turnbull
|
|
Resolved
|
29/Nov/23 4:12 PM
|
|
TICKET-11640
|
Young adults not showing
|
Richard Turnbull
|
|
Resolved
|
28/Nov/23 10:32 AM
|
|
TICKET-11638
|
Emails not going through
|
Richard Turnbull
|
|
Resolved
|
24/Nov/23 12:58 PM
|
|
TICKET-11635
|
service on booking confirmation
|
Richard Turnbull
|
|
Resolved
|
20/Nov/23 8:34 PM
|
|
TICKET-11634
|
service wrong end date to be fixed
|
Richard Turnbull
|
|
Resolved
|
13/Dec/23 4:54 PM
|
|
TICKET-11610
|
YA Booking Portal Links
|
Richard Turnbull
|
|
Resolved
|
13/Nov/23 11:07 AM
|
|
TICKET-11513
|
School Holiday - Not applied to Restaurant Pass on Portal
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:56 AM
|
|
TICKET-11490
|
Course code - OL IT 2:1
|
Richard Turnbull
|
|
Resolved
|
18/Oct/23 4:07 PM
|
|
TICKET-11459
|
Salesforce - New User setup please (Simon Ward)
|
Richard Turnbull
|
|
Resolved
|
11/Oct/23 10:41 AM
|
|
TICKET-11448
|
Service Item page not appearing on Online Booking Form for certain courses
|
Richard Turnbull
|
|
Resolved
|
06/Oct/23 10:20 AM
|
|
TICKET-11405
|
Online Booking Portal - change default Status to Processing
|
Richard Turnbull
|
|
Resolved
|
22/Sep/23 12:51 PM
|
|
TICKET-11404
|
LSE Commission Overrides
|
Richard Turnbull
|
|
Resolved
|
22/Sep/23 12:23 PM
|
|
TICKET-11401
|
Vincent House - Invoice line not appearing for 2024
|
Richard Turnbull
|
|
Resolved
|
22/Sep/23 9:33 AM
|
|
TICKET-11398
|
Emergency Contact English Speaker - map from Enquiry to Account
|
Richard Turnbull
|
|
Resolved
|
21/Sep/23 5:57 PM
|
|
TICKET-11375
|
FW: Report results (Mid Course Feedback NEW - This Week)
|
Richard Turnbull
|
|
Resolved
|
15/Sep/23 9:13 AM
|
|
TICKET-11366
|
FW: Enquiry Form Alert
|
Richard Turnbull
|
|
Resolved
|
13/Sep/23 3:24 PM
|
|
TICKET-11344
|
Booking Form Error - Balance Payment Methods
|
Richard Turnbull
|
|
Resolved
|
17/Oct/23 11:24 AM
|
|
TICKET-11313
|
User account creation - Gabriel Moreira and Peter Bures
|
Richard Turnbull
|
|
Resolved
|
08/Sep/23 2:48 PM
|
|
TICKET-11309
|
Additional eflex bundles
|
Richard Turnbull
|
|
Resolved
|
31/Aug/23 9:59 AM
|
|
TICKET-11297
|
please unlock - thanks
|
Richard Turnbull
|
|
Resolved
|
29/Aug/23 11:40 AM
|
|
TICKET-11246
|
Editing Learner Portal Content
|
Richard Turnbull
|
|
Resolved
|
08/Aug/23 1:01 PM
|
|
TICKET-11245
|
Add Teacher to Feedback Reports
|
Richard Turnbull
|
|
Resolved
|
08/Aug/23 12:59 PM
|
|
TICKET-11236
|
PCQs not being pushed for IT-30 code
|
Richard Turnbull
|
|
Resolved
|
04/Aug/23 3:20 PM
|
|
TICKET-10948
|
Error for account activation (ST-93721) - Billing City too large
|
Richard Turnbull
|
|
Resolved
|
16/Dec/23 1:11 PM
|
|
TICKET-10947
|
Urgent - Browser issues for online booking form
|
Fran Mico
|
|
Resolved
|
16/Dec/23 1:10 PM
|
|
TICKET-10877
|
Cannot allocate receipt
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:07 PM
|
|
TICKET-10762
|
Booking form not sending through details
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:07 PM
|
|
TICKET-10689
|
LSE Archive Debtors - 31/12/2022
|
Brett Talbot
|
|
Resolved
|
05/Apr/23 1:03 PM
|
|
TICKET-10661
|
Alumni flow broken - need a resolution
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:06 PM
|
|
TICKET-10463
|
Urgent! account balances not showing
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:09 PM
|
|
TICKET-10451
|
URGENT - IT code finance balances not working properly now
|
Brett Talbot
|
|
Resolved
|
05/Apr/23 12:29 PM
|
|
TICKET-10442
|
Error with manual invoicing - AG-010074
|
Brett Talbot
|
|
Resolved
|
25/Jan/24 11:45 AM
|
|
TICKET-10315
|
Alumni field on account in Salesforce enquiry
|
Richard Turnbull
|
|
Resolved
|
16/Dec/23 1:10 PM
|
|
TICKET-10170
|
URGENT: SFDC Expiring Certificate Notification
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:35 PM
|
|
TICKET-10143
|
Shopping cart not working
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:55 AM
|
|
TICKET-10090
|
FW: Leaving Report problem
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:56 AM
|
|
TICKET-10009
|
Re: Pls investigate if our online booking tool is working
|
Brett Talbot
|
|
Resolved
|
09/Feb/23 10:50 AM
|
|
TICKET-9460
|
Cannot log in
|
Brett Talbot
|
|
Resolved
|
15/Aug/22 3:09 PM
|
|
TICKET-9051
|
londonschool.se SPF records
|
Brett Talbot
|
|
Resolved
|
04/Oct/21 5:35 PM
|
|
TICKET-8771
|
Errors with PCQs + Online Test
|
Brett Talbot
|
|
Resolved
|
04/Aug/21 4:12 PM
|
|
TICKET-8736
|
Error with Default School in Company Student Opportunity
|
Brett Talbot
|
|
Resolved
|
16/Jul/21 9:44 AM
|
|
TICKET-8601
|
Account locked
|
Brett Talbot
|
|
Resolved
|
15/Aug/22 7:10 PM
|
|
TICKET-8562
|
Leaving Certificates
|
Brett Talbot
|
|
Resolved
|
29/Apr/21 8:15 AM
|
|
TICKET-8558
|
FW: Course codes for LSO allocation
|
Brett Talbot
|
|
Resolved
|
15/Aug/22 9:35 PM
|
|
TICKET-8512
|
Issue online booking form cannot be saved
|
Brett Talbot
|
|
Resolved
|
15/Aug/22 9:19 PM
|
|
TICKET-8473
|
Unable to print out Document Badge Labels
|
Brett Talbot
|
|
Resolved
|
29/Mar/21 11:42 AM
|
|
TICKET-8468
|
URGENT - issue with finance transactions/manual invoices for Company/Agent accounts
|
Brett Talbot
|
|
Resolved
|
31/May/21 8:57 AM
|
|
TICKET-8368
|
No email not being populated in Enquiries - urgent (can't process bookings)
|
Brett Talbot
|
|
Resolved
|
19/Feb/21 11:24 AM
|
|
TICKET-8303
|
Missing stats
|
Brett Talbot
|
|
Resolved
|
26/May/21 9:52 AM
|
|
TICKET-8234
|
Marking & Viewing attendance on the IT code
|
Brett Talbot
|
|
Resolved
|
26/May/21 10:32 AM
|
|
TICKET-8221
|
Restaurant Pass - still an issue :S
|
Brett Talbot
|
|
Resolved
|
10/Dec/20 9:02 AM
|
|
TICKET-8214
|
London School OWB Landing Page Bug - Weeks Incorrect
|
Fran Mico
|
|
Resolved
|
15/Aug/22 9:29 PM
|
|
TICKET-8173
|
Booking Widget number of weeks discrepancy
|
Brett Talbot
|
|
Resolved
|
15/Aug/22 9:36 PM
|
|
TICKET-8149
|
FW: Schoolworks - handovers for MSD TURKEY groups
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:50 PM
|
|
TICKET-8121
|
Viewing attendance statistics on SW
|
Brett Talbot
|
|
Resolved
|
22/Oct/20 1:06 PM
|
|
TICKET-8118
|
Leaving Certificates not working for Westcroft Square
|
Brett Talbot
|
|
Resolved
|
22/Oct/20 3:36 PM
|
|
TICKET-8107
|
unlock account
|
Brett Talbot
|
|
Resolved
|
16/Oct/20 3:32 PM
|
|
TICKET-7932
|
Invalid token error message - Yoko Yoshimura Ref ST-90465
|
Brett Talbot
|
|
Resolved
|
22/Jul/20 11:20 AM
|
|
TICKET-7830
|
Duplicate accounts created with Sagepay payments
|
Brett Talbot
|
|
Resolved
|
18/May/20 3:58 PM
|
|
TICKET-7810
|
Issue with finance allocation + totals - ST 89576
|
Brett Talbot
|
|
Resolved
|
06/May/20 5:34 PM
|