| Issue Type | Key | Summary | Assignee | Priority | Status | Updated |
|---|---|---|---|---|---|---|
|
|
TICKET-11395 | OL IT Reports - Assigned trainer | Richard Turnbull |
|
Resolved | 20/Sep/23 4:26 PM |
|
|
TICKET-11394 | FW: FEEDBACK - Low Score alerts | Richard Turnbull |
|
Resolved | 20/Sep/23 4:32 PM |
|
|
TICKET-11393 | FW: FEEDBACK - Adding 2 questions to the Final Feedback | Richard Turnbull |
|
Resolved | 20/Sep/23 10:14 PM |
|
|
TICKET-11392 | FW: FEEDBACK - Can we change Q3 on Mid-Course Feedback ? | Richard Turnbull |
|
Resolved | 20/Sep/23 4:42 PM |
|
|
TICKET-11390 | FW: FEEDBACK - Feedback Option SW notes | Richard Turnbull |
|
Resolved | 21/Sep/23 11:52 AM |
|
|
TICKET-11360 | Schoolwork Training for Peter | Richard Turnbull |
|
Resolved | 18/Sep/23 3:30 PM |
|
|
TICKET-11316 | Homestay batch payment | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-11310 | Fwd: 'book your course' redirect page | Richard Turnbull |
|
Resolved | 29/Aug/23 3:45 PM |
|
|
TICKET-11300 | New SW licence needed - Giacomo Fabbrini | Richard Turnbull |
|
Resolved | 08/Sep/23 2:52 PM |
|
|
TICKET-11287 | Coursesteam permissions | Brett Talbot |
|
Resolved | 24/Aug/23 3:45 PM |
|
|
TICKET-11285 | Student online portal link re-activation | Fran Mico |
|
Resolved | 29/Aug/23 2:13 PM |
|
|
TICKET-11268 | New SW licence needed - lee.hawkes@londonschool.com | Richard Turnbull |
|
Resolved | 29/Aug/23 3:31 PM |
|
|
TICKET-11265 | RE: Schoolworks | SWPROJECT-1456 | Eflex Integration Communications |
|
Resolved | 15/Aug/23 5:08 PM | |
|
|
TICKET-11264 | Holiday Comments Button Missing | Richard Turnbull |
|
Resolved | 16/Aug/23 9:54 AM |
|
|
TICKET-11229 | Editing Learner Portal Content - Training | Richard Turnbull |
|
Resolved | 08/Aug/23 12:57 PM |
|
|
TICKET-11226 | Final/Mid Course Feedback NEW Monitoring | Richard Turnbull |
|
Resolved | 14/Aug/23 10:48 AM |
|
|
TICKET-11216 | Ali Faiq Zidan (ST-93973) Enrolment cannot be changed due to an error [Error:Required fields are missing: [Estimate Booking]] | Brett Talbot |
|
Resolved | 17/Jul/24 11:13 AM |
|
|
TICKET-11178 | Copy Dates From for Service Dates Error | Richard Turnbull |
|
Resolved | 21/Jul/23 2:17 PM |
|
|
TICKET-11156 | Adding 'Country' to Emergency Contact section of online booking form | Richard Turnbull |
|
Resolved | 06/Sep/23 2:01 PM |
|
|
TICKET-11152 | Adding CEFR info to level drop down in booking form | Richard Turnbull |
|
Resolved | 21/Aug/23 10:10 AM |
|
|
TICKET-11151 | Adding Vincent House room types to online booking form | Richard Turnbull |
|
Resolved | 16/Aug/23 1:39 PM |
|
|
TICKET-11150 | Booking more than one course type within a week | Richard Turnbull |
|
Resolved | 16/Aug/23 1:35 PM |
|
|
TICKET-11117 | Affinity AG-11497 Payment cannot be created at this time | Brett Talbot |
|
Resolved | 18/Jul/24 10:28 AM |
|
|
TICKET-11055 | Error with downloading learner report - special character รถ | Richard Turnbull |
|
Resolved | 16/Dec/23 1:11 PM |
|
|
TICKET-11050 | Unlock account | Richard Turnbull |
|
Resolved | 25/Jan/24 11:48 AM |
|
|
TICKET-11044 | SMS Package enablement for London School | Brett Talbot |
|
Resolved | 17/Jul/24 11:08 AM |
|
|
TICKET-10954 | Handovers - system message | Richard Turnbull |
|
Resolved | 27/Feb/24 2:20 PM |
|
|
TICKET-10951 | QQ re Booking Status Picklist | Richard Turnbull |
|
Resolved | 17/Oct/23 11:34 AM |
|
|
TICKET-10942 | Levels being updated incorrectly on schoolworks for returning students on new courses. | Richard Turnbull |
|
Resolved | 17/Oct/23 11:36 AM |
|
|
TICKET-10834 | Comment in Passport section | Richard Turnbull |
|
Resolved | 16/Dec/23 1:10 PM |
|
|
TICKET-10832 | Lightning Student Portal - redirect on Questionnaire Close button goes to Classic Portal | Richard Turnbull |
|
Resolved | 18/Jul/24 11:12 AM |
|
|
TICKET-10821 | Service Display Name Update | Richard Turnbull |
|
Resolved | 13/Oct/23 4:17 PM |
|
|
TICKET-10820 | Trustpilot | Richard Turnbull |
|
Resolved | 16/Dec/23 1:08 PM |
|
|
TICKET-10810 | Adding options to Nationality + Gender for booking form | Richard Turnbull |
|
Resolved | 21/Sep/23 1:57 PM |
|
|
TICKET-10779 | Updating Lead Email templates | Richard Turnbull |
|
Resolved | 17/Oct/23 11:25 AM |
|
|
TICKET-10778 | Send Schoolworks Email button on all Account record types | Richard Turnbull |
|
Resolved | 25/Jan/24 11:47 AM |
|
|
TICKET-10770 | 2 x data fields to be synched with Pardot | Brett Talbot |
|
Resolved | 16/Dec/23 1:02 PM |
|
|
TICKET-10752 | Update email address on booking form | Richard Turnbull |
|
Resolved | 25/Jan/24 11:49 AM |
|
|
TICKET-10724 | FW: Another issue with incorrect starting dates showing on SW reports | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-10723 | Another issue with incorrect starting dates showing on SW reports | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-10707 | Issues with seeing Enrolments under Accounts in Lightening | Richard Turnbull |
|
Resolved | 25/Jan/24 11:46 AM |
|
|
TICKET-10702 | Classing screen placement pop up issues | Richard Turnbull |
|
Resolved | 17/Oct/23 11:36 AM |
|
|
TICKET-10690 | Finance Support Meeting | Brett Talbot |
|
Resolved | 18/Jul/24 11:08 AM |
|
|
TICKET-10679 | Holidays not showing on classing screen | Brett Talbot |
|
Resolved | 16/Dec/23 1:08 PM |
|
|
TICKET-10678 | Problem with the Classing Screen - Students in Class displaying all current/future students | Richard Turnbull |
|
Resolved | 16/Dec/23 1:09 PM |
|
|
TICKET-10660 | Debtors Report problems | Brett Talbot |
|
Resolved | 05/Apr/23 1:02 PM |
|
|
TICKET-10658 | email address not correct | Richard Turnbull |
|
Resolved | 16/Dec/23 1:10 PM |
|
|
TICKET-10598 | RE: File access - The London School of English | Richard Turnbull |
|
Resolved | 25/Jan/24 11:46 AM |
|
|
TICKET-10578 | PCQs - current configuration queries/add to IT Services | Richard Turnbull |
|
Resolved | 04/Aug/23 3:22 PM |
|
|
TICKET-10482 | RE: SWPROJECT-1227 RE: Schoolworks Project Meeting Update | Richard Turnbull |
|
Resolved | 25/Jan/24 11:47 AM |
|
|
TICKET-10445 | Can you please unlock this account? Thanks EOM | Richard Turnbull |
|
Resolved | 16/Dec/23 1:10 PM |
|
|
TICKET-10443 | Error Description: Insert failed. First exception on row 0; first error: INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY, insufficient access rights on cross-reference id: 0064J00000LHD7j: [] | Richard Turnbull |
|
Resolved | 16/Dec/23 1:09 PM |
|
|
TICKET-10419 | Additional CRM user - reconcile LSE Sales Cloud Licensing | Brett Talbot |
|
Resolved | 16/Dec/23 1:05 PM |
|
|
TICKET-10390 | Weekly Feedback for Individual Tuition Courses | Richard Turnbull |
|
Resolved | 25/Jan/24 11:49 AM |
|
|
TICKET-10367 | Issues with course bundles disappearing in eFlex | Brett Talbot |
|
Resolved | 18/Jul/24 10:25 AM |
|
|
TICKET-10339 | Tracking bookings - Google Tag Manager | Richard Turnbull |
|
Resolved | 25/Jan/24 11:48 AM |
|
|
TICKET-10326 | FW: Pre-Course Questionnaire Reminder | Richard Turnbull |
|
Resolved | 16/Dec/23 1:08 PM |
|
|
TICKET-10294 | SPE codes and learner plans | Richard Turnbull |
|
Resolved | 25/Jan/24 11:47 AM |
|
|
TICKET-10271 | Access to the Accreditation Documents on Google Docs | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-10259 | Schoolworks Pardot integration - 30 mins briefing needed | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-10234 | account balance | Brett Talbot |
|
Resolved | 06/Mar/23 9:57 PM |
|
|
TICKET-10233 | RE: Pardot Schoolworks Integration Call/Documentation | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-10232 | RE: Automated Course Cancelled Emails | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-10227 | Receipt cannot be created at this time - please check | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-10213 | Can't process payment - overpayment | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-10165 | Booking Form Automatically Adds Lunches | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-10159 | please unlock - thanks (Nicolas Dubar) | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-10147 | Leads queue issues | Brett Talbot |
|
Resolved | 24/Feb/23 3:59 PM |
|
|
TICKET-10059 | Issues with downloading learner reports/PCQs/login | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-10041 | balance not shown - FAB update | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-10040 | Leaving Report problem | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-10032 | Issues with PCQ - not automatically allocated | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-10028 | Salesforce Pardot connection errors | Brett Talbot |
|
Resolved | 05/Sep/22 1:51 PM |
|
|
TICKET-10022 | Pre-Course Questionnaires not triggered for Online IT | Richard Turnbull |
|
Resolved | 25/Jan/24 11:46 AM |
|
|
TICKET-10018 | PCQ emails - internal completed notification emails | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-10012 | RE: SFDC Expiring Certificate Notification | Brett Talbot |
|
Resolved | 23/Feb/23 10:35 PM |
|
|
TICKET-9982 | FW: Student tech issue with downloading Final Report | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9952 | Pre-Course Questionnaire notification emails | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9944 | Please unlock StudyDIY Co Ltd (AG-007338) | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9922 | Re: Were there problems with our online booking engine yesterday afternoon/early evening? | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-9919 | London School Data housekeeping | Brett Talbot |
|
Resolved | 09/Feb/23 10:51 AM |
|
|
TICKET-9916 | RE: Utilisation Statistics |
|
Resolved | 12/Jul/22 11:16 PM | |
|
|
TICKET-9914 | RE: Utilisation Statistics |
|
Resolved | 12/Jul/22 11:15 PM | |
|
|
TICKET-9913 | RE: Utilisation Statistics |
|
Resolved | 12/Jul/22 11:15 PM | |
|
|
TICKET-9912 | 'Default School' HPG value | Brett Talbot |
|
Resolved | 24/Feb/23 3:59 PM |
|
|
TICKET-9911 | Salesforce field "Course(s) Required" - data type change / or editing permissions | Brett Talbot |
|
Resolved | 24/Feb/23 3:59 PM |
|
|
TICKET-9835 | LSE PCQ updates | Brett Talbot |
|
Resolved | 06/Mar/23 10:00 PM |
|
|
TICKET-9819 | Re: Aircall Salesforce Metrics | Brett Talbot |
|
Resolved | 23/Feb/23 10:37 PM |
|
|
TICKET-9800 | Thomas Frei (ST-91728) - No EDIT function anymore | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-9795 | Virtual certificates for online IT | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-9754 | Week numbering | Brett Talbot |
|
Resolved | 06/Mar/23 10:00 PM |
|
|
TICKET-9731 | Aircall Client - London School of English Salesforce Automated Workflows | Brett Talbot |
|
Resolved | 20/Jun/23 10:13 PM |
|
|
TICKET-9725 | zero balance on account (ST-92073) | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-9721 | Receipt cannot be created | Brett Talbot |
|
Resolved | 15/Aug/22 7:08 PM |
|
|
TICKET-9707 | zero balance | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9704 | Aircall meeting recap | Brett Talbot |
|
Resolved | 15/Aug/22 9:16 PM |
|
|
TICKET-9703 | Creating channel request | Brett Talbot |
|
Resolved | 15/May/22 8:17 AM |
|
|
TICKET-9701 | Lead Assignment Rule not working (URGENT) | Brett Talbot |
|
Resolved | 23/Feb/23 10:35 PM |
|
|
TICKET-9672 | Error - Booking End Date is outside the Fiscal Years configured |
|
Resolved | 22/Apr/22 5:50 PM | |
|
|
TICKET-9669 | Aircall integration issues | Brett Talbot |
|
Resolved | 24/Feb/23 3:59 PM |