|
TICKET-4844
|
! ISSUE: Cannot create new invoices
|
Sophie Etherington
|
|
Resolved
|
19/Jul/18 11:23 AM
|
|
TICKET-7435
|
"Age at course start" is not calculated correctly when there is an enrolment without start and end dates
|
Tariq Nazir
|
|
Resolved
|
19/Feb/20 12:23 PM
|
|
TICKET-5833
|
"Invalid page" - problem
|
Tariq Nazir
|
|
Resolved
|
02/Dec/19 12:24 AM
|
|
TICKET-7410
|
& in the price description of Accommodation homestay payment Price items
|
Tariq Nazir
|
|
Resolved
|
19/Feb/20 12:11 PM
|
|
TICKET-9912
|
'Default School' HPG value
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:59 PM
|
|
SWPROJECT-1621
|
'How did you find us?' - on booking form for Modern Languages
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 12:03 PM
|
|
TICKET-4367
|
119 Suguru Ogata (ST-85172) HPG Global Study
|
Brett Talbot
|
|
Resolved
|
16/May/19 12:08 AM
|
|
TICKET-10770
|
2 x data fields to be synched with Pardot
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:02 PM
|
|
TICKET-448
|
2017 reporting
|
Tariq Nazir
|
|
Resolved
|
07/Dec/17 12:29 PM
|
|
SWPROJECT-1663
|
2024 Schoolworks Projects Scoping
|
Richard Turnbull
|
|
Resolved
|
11/Feb/24 10:55 PM
|
|
TICKET-2451
|
3 students need to have emailed changed to receive FCQ
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-719
|
80298
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-709
|
80378
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-624
|
80514
|
Chris van Oijen
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-623
|
81169
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-857
|
81254
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-665
|
81280/ UKUHAK.COM
|
Chris van Oijen
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-693
|
81330
|
Chris van Oijen
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-1837
|
81531/Company Booking
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-853
|
81863
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-1899
|
82781
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-1836
|
83376 /Company Account Receipts
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-2691
|
84040 - error with portal user
|
Brett Talbot
|
|
Resolved
|
13/Mar/18 12:07 PM
|
|
TICKET-3026
|
A couple of questions for Brett
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-5156
|
a new login problem
|
Brett Talbot
|
|
Resolved
|
04/Apr/19 1:18 AM
|
|
SWPROJECT-697
|
Abandoned online bookings and Pardot
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:44 PM
|
|
TICKET-5272
|
Ability to sort the list of Accommodation type and Category - online bookings
|
Tariq Nazir
|
|
Resolved
|
13/Dec/19 4:46 PM
|
|
TICKET-9137
|
Academic comment in report and showing on screen for Sales
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:55 AM
|
|
TICKET-1656
|
Access issue for Paolo Passi (ST-83203)
|
Tariq Nazir
|
|
Resolved
|
18/Dec/18 1:42 PM
|
|
TICKET-5032
|
Access problems - password reset purgatory for ST-86512 and ST-86640
|
Sophie Etherington
|
|
Resolved
|
29/Aug/18 2:23 PM
|
|
TICKET-2060
|
Access SW - urgent
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-10271
|
Access to the Accreditation Documents on Google Docs
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:56 AM
|
|
TICKET-1937
|
Accom placed but no finances generated
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-1894
|
Accommodation Batch Failing at London School
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-2945
|
Accommodation Bookings and Accommodation Placements Report Type for David
|
|
|
Resolved
|
26/Apr/18 4:59 PM
|
|
TICKET-7381
|
Accommodation canceled but then it keeps the £60 Booking fee - Assem Alblowi (ST-89670)
|
Tariq Nazir
|
|
Resolved
|
31/Jul/20 11:38 AM
|
|
TICKET-6085
|
Accommodation feedback questions not showing in survey
|
Brett Talbot
|
|
Resolved
|
11/Jun/19 1:25 PM
|
|
TICKET-2305
|
Accommodation finance charge?
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2266
|
Accommodation finance charge?
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-2712
|
Accommodation notification to family
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-828
|
Accommodation page no loading
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-1863
|
Accommodation Payment Batch Failing and need "All School" Option
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-2775
|
Accommodation placement sticking
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2258
|
Accommodation preferences
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-5448
|
Accommodation service option not available online
|
Tariq Nazir
|
|
Resolved
|
24/Feb/23 3:46 PM
|
|
TICKET-1558
|
Accommodation trigger
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-10234
|
account balance
|
Brett Talbot
|
|
Resolved
|
06/Mar/23 9:57 PM
|
|
TICKET-9010
|
account balance not shown - Samar Jamal
|
Richard Turnbull
|
|
Resolved
|
06/Mar/23 9:58 PM
|
|
TICKET-9262
|
account balance vs closing balance (agent vs student balance)
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:55 AM
|
|
TICKET-8899
|
account balance wrong - Veda Cheung ST-91089
|
Richard Turnbull
|
|
Resolved
|
15/Aug/22 7:10 PM
|
|
TICKET-9277
|
account balance zero
|
Richard Turnbull
|
|
Resolved
|
15/Aug/22 7:10 PM
|
|
TICKET-3584
|
Account First Course Start Date - to track new business on account
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:30 PM
|
|
TICKET-2035
|
Account is not loading properly - urgent
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-8601
|
Account locked
|
Brett Talbot
|
|
Resolved
|
15/Aug/22 7:10 PM
|
|
TICKET-897
|
Account locked by schoolworks@londonschool.com
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
SWPROJECT-1282
|
Accredible & The London School of English - digital accreditations
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:00 PM
|
|
TICKET-7686
|
Activating Financial Promotion discount code - help please
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:34 PM
|
|
TICKET-4260
|
Add a publish button to the bottom of the learner plan
|
Brett Talbot
|
|
Resolved
|
18/Mar/20 1:32 PM
|
|
TICKET-2774
|
Add ability to 'print' from the materials/handover screen
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:30 PM
|
|
TICKET-3119
|
Add Course Book to Classes Screen
|
Brett Talbot
|
|
Resolved
|
13/Mar/18 12:14 PM
|
|
TICKET-3118
|
Add course recommendation drop down list
|
Brett Talbot
|
|
Resolved
|
06/Apr/19 4:40 AM
|
|
TICKET-3117
|
Add Employer to Teacher Portal
|
Brett Talbot
|
|
Resolved
|
13/Mar/18 12:12 PM
|
|
TICKET-5165
|
Add extra users with Salesforce Admin license for scheduling reports
|
Sophie Etherington
|
|
Resolved
|
04/Apr/19 6:48 PM
|
|
TICKET-2149
|
Add Luxembourgish Passport Nationality
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-1060
|
Add St Kitt and Nevis for LSE
|
Tariq Nazir
|
|
Resolved
|
07/Dec/17 12:30 PM
|
|
TICKET-4892
|
Add teacher but find no profile or user license
|
Tariq Nazir
|
|
Resolved
|
06/Aug/18 5:19 PM
|
|
TICKET-11245
|
Add Teacher to Feedback Reports
|
Richard Turnbull
|
|
Resolved
|
08/Aug/23 12:59 PM
|
|
TICKET-11156
|
Adding 'Country' to Emergency Contact section of online booking form
|
Richard Turnbull
|
|
Resolved
|
06/Sep/23 2:01 PM
|
|
TICKET-9456
|
Adding a class time for LSO-Online timetables
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:55 AM
|
|
TICKET-2713
|
Adding Account Salutation and Account Last Name to document
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-1568
|
Adding agent to existing enrolment
|
|
|
Resolved
|
13/Mar/18 11:56 AM
|
|
TICKET-11152
|
Adding CEFR info to level drop down in booking form
|
Richard Turnbull
|
|
Resolved
|
21/Aug/23 10:10 AM
|
|
SWPROJECT-1087
|
Adding Compulsory Weekly Restaurant Pass - Online Booking Portal
|
Richard Turnbull
|
|
Resolved
|
29/Sep/23 9:33 AM
|
|
TICKET-1597
|
Adding Course Books to SW
|
Brett Talbot
|
|
Resolved
|
13/Mar/18 11:56 AM
|
|
TICKET-2278
|
Adding nicknames to registers
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-10810
|
Adding options to Nationality + Gender for booking form
|
Richard Turnbull
|
|
Resolved
|
21/Sep/23 1:57 PM
|
|
TICKET-9491
|
Adding phone numbers to a report
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:56 AM
|
|
TICKET-2535
|
Adding Roles to New User accounts in Salesforce
|
Phil Platt
|
|
Resolved
|
08/Aug/17 1:29 PM
|
|
TICKET-11909
|
Adding same course with different dates
|
Richard Turnbull
|
|
Resolved
|
01/Feb/24 9:16 PM
|
|
TICKET-11151
|
Adding Vincent House room types to online booking form
|
Richard Turnbull
|
|
Resolved
|
16/Aug/23 1:39 PM
|
|
TICKET-10419
|
Additional CRM user - reconcile LSE Sales Cloud Licensing
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:05 PM
|
|
TICKET-11309
|
Additional eflex bundles
|
Richard Turnbull
|
|
Resolved
|
31/Aug/23 9:59 AM
|
|
TICKET-5025
|
Additional payment for host
|
Tariq Nazir
|
|
Resolved
|
22/Aug/18 4:36 PM
|
|
TICKET-5024
|
Additional payment for host
|
Tariq Nazir
|
|
Resolved
|
29/Aug/18 11:04 AM
|
|
TICKET-4257
|
Adjust sliders on PCQ to force a response
|
Brett Talbot
|
|
Resolved
|
27/Mar/18 10:17 AM
|
|
TICKET-11117
|
Affinity AG-11497 Payment cannot be created at this time
|
Brett Talbot
|
|
Resolved
|
18/Jul/24 10:28 AM
|
|
TICKET-2434
|
age at course start
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-5624
|
Agent invoice not coming up on Enrolment email
|
Tariq Nazir
|
|
Resolved
|
19/Dec/18 3:12 PM
|
|
TICKET-795
|
Agg pricing greyed out
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-1904
|
Aggregate pricing is not automatically changed on online bookings
|
Brett Talbot
|
|
Resolved
|
10/Mar/20 9:58 AM
|
|
TICKET-728
|
Aggregate pricing issue
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-9731
|
Aircall Client - London School of English Salesforce Automated Workflows
|
Brett Talbot
|
|
Resolved
|
20/Jun/23 10:13 PM
|
|
TICKET-9407
|
Aircall Dashboard
|
Brett Talbot
|
|
Resolved
|
20/Jun/23 10:18 PM
|
|
SWPROJECT-583
|
Aircall dashboard
|
Brett Talbot
|
|
Resolved
|
20/Jun/23 10:16 PM
|
|
SWPROJECT-578
|
Aircall dashboard not working correctly
|
Brett Talbot
|
|
Resolved
|
20/Jun/23 10:16 PM
|
|
SWPROJECT-489
|
AirCall Integration
|
Brett Talbot
|
|
Resolved
|
20/Jun/23 10:17 PM
|
|
SWPROJECT-710
|
Aircall integration adjustment
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:45 PM
|
|
TICKET-9669
|
Aircall integration issues
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:59 PM
|
|
TICKET-9704
|
Aircall meeting recap
|
Brett Talbot
|
|
Resolved
|
15/Aug/22 9:16 PM
|
|
SWPROJECT-537
|
Aircall not showing
|
Brett Talbot
|
|
Resolved
|
15/Aug/22 11:21 PM
|