Issue Type Key Summary Assignee Priority Status Updated
IT Help TICKET-10821 Service Display Name Update Richard Turnbull Priority: High Resolved 13/Oct/23 4:17 PM
IT Help TICKET-11448 Service Item page not appearing on Online Booking Form for certain courses Richard Turnbull Priority: Urgent Resolved 06/Oct/23 10:20 AM
IT Help TICKET-11635 service on booking confirmation Richard Turnbull Priority: Urgent Resolved 20/Nov/23 8:34 PM
IT Help TICKET-7365 service option not available in Booking Statistics Tariq Nazir Priority: Medium Resolved 02/Dec/19 10:02 AM
IT Help TICKET-11634 service wrong end date to be fixed Richard Turnbull Priority: Urgent Resolved 13/Dec/23 4:54 PM
IT Help TICKET-12139 Service/classing issue Richard Turnbull Priority: High Resolved 20/Mar/24 1:48 PM
IT Help TICKET-11733 Services and classing Richard Turnbull Priority: High Resolved 18/Dec/23 10:16 AM
IT Help TICKET-2187 Setting course capacity Brett Talbot Priority: Medium Resolved 13/Mar/18 12:04 PM
Bug TICKET-621 Setting for aggregate pricing is greyed out on ST-80981 Chris van Oijen Priority: High Resolved 16/Feb/18 5:19 PM
IT Help TICKET-7948 Setting up Flywire payment method Brett Talbot Priority: High Resolved 23/Feb/23 10:33 PM
IT Help TICKET-2341 Setting up rooms and capacities on SW Phil Platt Priority: Urgent Resolved 16/Feb/18 5:19 PM
IT Help TICKET-527 Setup accommodation remittance email template for LSE Chris van Oijen Priority: High Resolved 28/Jan/16 3:21 PM
Task TICKET-1342 Setup Student Level in Teacher Learner Plan Brett Talbot Priority: High Resolved 15/Apr/17 5:43 PM
IT Help TICKET-1070 Shaded student problem Fran Mico Priority: High Resolved 16/Feb/18 5:20 PM
IT Help TICKET-6932 Shihhan Chen - Unable to convert the Estimate Tariq Nazir Priority: High Resolved 04/Feb/20 2:16 PM
IT Help TICKET-10143 Shopping cart not working Richard Turnbull Priority: Urgent Resolved 25/Jan/24 11:55 AM
IT Help TICKET-8023 Showing true income by weeks on Finance Statistics Brett Talbot Priority: Medium Resolved 24/Feb/23 3:50 PM
IT Help TICKET-11044 SMS Package enablement for London School Brett Talbot Priority: High Resolved 17/Jul/24 11:08 AM
IT Help TICKET-10294 SPE codes and learner plans Richard Turnbull Priority: High Resolved 25/Jan/24 11:47 AM
IT Help TICKET-1183 ST- 82528 Brett Talbot Priority: High Resolved 16/Feb/18 5:20 PM
Bug TICKET-643 ST-72649 Chen Chun Peng - Aggregate pricing is greyed out Chris van Oijen Priority: High Resolved 16/Feb/18 5:19 PM
IT Help TICKET-2519 ST-84153 Anousha Momeni - PCQ issue Phil Platt Priority: Urgent Resolved 16/Feb/18 5:19 PM
IT Help TICKET-3942 ST-84956 - Holiday at the time of the booking Tariq Nazir Priority: Urgent Resolved 29/Mar/18 12:15 PM
Support SWPROJECT-1123 Statuses Catch Up Richard Turnbull Priority: High Resolved 25/Jan/24 12:04 PM
Support SWPROJECT-1025 Statuses project - including Auto-Complete Richard Turnbull Priority: High Resolved 25/Jan/24 12:03 PM
IT Help TICKET-2859 Student (ST-84154) would like to re-submit his feedback Brett Talbot Priority: Urgent Resolved 16/Feb/18 5:20 PM
IT Help TICKET-651 student 80866 receipt not being posted Chris van Oijen Priority: High Resolved 16/Feb/18 5:19 PM
IT Help TICKET-4144 Student appearing on 2 different course codes (following course change) next week Sophie Etherington Priority: High Resolved 16/Mar/18 4:12 PM
IT Help TICKET-2228 Student appearing twice on report Phil Platt Priority: High Resolved 16/Feb/18 5:20 PM
IT Help TICKET-400 Student balance not reflecting all transactions (has assoc agent) Chris van Oijen Priority: High Resolved 16/Feb/18 5:20 PM
IT Help TICKET-2450 Student can't complete feedback Phil Platt Priority: High Resolved 13/Mar/18 12:05 PM
IT Help TICKET-4982 Student difficulty logging in Tariq Nazir Priority: Urgent Resolved 18/Dec/18 2:03 PM
IT Help TICKET-3068 Student Dilara Caliskan ST-84075 Tariq Nazir Priority: Urgent Resolved 16/Feb/18 5:19 PM
IT Help TICKET-2320 Student has an issue creating an online booking. Phil Platt Priority: Urgent Resolved 16/Feb/18 5:19 PM
IT Help TICKET-2211 Student having issue completing PCQ Phil Platt Priority: Urgent Resolved 16/Feb/18 5:19 PM
IT Help TICKET-5927 Student Leaving Report Issue - Starting Levels not updating Tariq Nazir Priority: High Resolved 04/Apr/19 10:55 AM
IT Help TICKET-3826 Student login issues Sophie Etherington Priority: High Resolved 16/Feb/18 5:19 PM
IT Help TICKET-3386 Student login problem Tariq Nazir Priority: Urgent Resolved 16/Feb/18 5:19 PM
IT Help TICKET-3857 Student login problems Tariq Nazir Priority: Urgent Resolved 16/Feb/18 5:20 PM
IT Help TICKET-1873 Student not receiving SW emails and unable to activate account Phil Platt Priority: High Resolved 16/Feb/18 5:20 PM
IT Help TICKET-11285 Student online portal link re-activation Fran Mico Priority: High Resolved 29/Aug/23 2:13 PM
Support SWPROJECT-1232 Student Portal - Switch to Lightning (LS-68) Richard Turnbull Priority: High Resolved 25/Jan/24 12:03 PM
IT Help TICKET-7940 Student portal activation links not working Brett Talbot Priority: High Resolved 21/Jul/20 7:18 PM
IT Help TICKET-11652 Student Portal Issue Richard Turnbull Priority: Urgent Resolved 16/Jul/24 10:47 PM
Support SWPROJECT-954 Student Portal Login report Brett Talbot Priority: High Resolved 16/Aug/22 11:05 AM
IT Help TICKET-7069 Student Portal User login Issue - Maria Howland Tariq Nazir Priority: Urgent Resolved 20/Aug/19 10:49 AM
IT Help TICKET-2231 Student ST-82725 having problems accessing her portal Phil Platt Priority: Urgent Resolved 16/Feb/18 5:20 PM
IT Help TICKET-2335 Student ST-84015 having issues logging in Phil Platt Priority: Urgent Resolved 16/Feb/18 5:19 PM
IT Help TICKET-2314 Student ST84015 not receiving email Phil Platt Priority: Urgent Resolved 16/Feb/18 5:19 PM
IT Help TICKET-4060 Student to place in homestay report Tariq Nazir Priority: High Resolved 14/Mar/18 12:01 PM
IT Help TICKET-6921 Student unable to access portal Tariq Nazir Priority: High Resolved 08/Jul/19 11:04 AM
IT Help TICKET-6919 Student unable to access portal Tariq Nazir Priority: High Resolved 05/Jul/19 5:06 PM
IT Help TICKET-2157 Student unable to complete PCQ Brett Talbot Priority: High Resolved 13/Mar/18 12:01 PM
IT Help TICKET-3667 Student without end of course feedback (FYIACS) Sophie Etherington Priority: High Resolved 16/Feb/18 3:02 PM
IT Help TICKET-3224 Student_Leaving_Report - Takumi Niwa.pdf Brett Talbot Priority: Urgent Resolved 16/Feb/18 5:20 PM
IT Help TICKET-7764 students don't appear on classing Brett Talbot Priority: Urgent Resolved 15/Aug/22 9:39 PM
IT Help TICKET-1870 Students not receiving MCF Brett Talbot Priority: High Resolved 16/Feb/18 5:20 PM
IT Help TICKET-2050 Students unable to complete feedback questionnaires Phil Platt Priority: High Resolved 16/Feb/18 5:19 PM
IT Help TICKET-2062 Students unable to submit PCQs Tariq Nazir Priority: Urgent Resolved 16/Feb/18 5:19 PM
IT Help TICKET-4875 Suguru Ogata ST-85172 Brett Talbot Priority: High Resolved 08/Apr/19 12:25 PM
IT Help TICKET-4316 Suguru Ogata ST-85172 - Urgent - Maximum view state size limit (135KB) exceeded Tariq Nazir Priority: Urgent Resolved 16/Apr/18 4:04 PM
IT Help TICKET-5309 Supawadee Sanoun (ST-86375) Tariq Nazir Priority: High Resolved 23/Nov/18 3:43 PM
IT Help TICKET-4075 Support Desk Phone Number Tariq Nazir Priority: Urgent Resolved 23/Feb/18 2:23 PM
IT Help TICKET-2031 SW 3 e-mail problem Brett Talbot Priority: High Resolved 16/Feb/18 5:19 PM
IT Help TICKET-871 SW Accommodation placement page Tariq Nazir Priority: High Resolved 16/Feb/18 5:20 PM
Task TICKET-1594 SW is not prompting the selection of Record Type when Create New Account - Ben Ong Brett Talbot Priority: High Resolved 09/Jan/17 6:03 PM
IT Help TICKET-2369 SW privileges for Christina Kiernan Brett Talbot Priority: High Resolved 16/Feb/18 5:19 PM
IT Help TICKET-950 SW3 View Size Problem/ 80298 Tariq Nazir Priority: High Resolved 16/Feb/18 5:19 PM
IT Help TICKET-11305 Teacher and Learner Portals - Check Richard Turnbull Priority: Critical Resolved 30/Aug/23 9:23 PM
IT Help TICKET-2344 Teacher can't view feedback Phil Platt Priority: High Resolved 16/Feb/18 5:19 PM
IT Help TICKET-2408 Teacher Portal Handover Search Function Brett Talbot Priority: High Resolved 13/Mar/18 12:05 PM
IT Help TICKET-12127 Teacher slot not appearing for ML IT for face-to-face Richard Turnbull Priority: High Resolved 19/Mar/24 4:50 PM
IT Help TICKET-3553 Teachers portal - Unable to log in Tariq Nazir Priority: Critical Resolved 16/Feb/18 5:20 PM
IT Help TICKET-2495 Terms & Conditions Tickbox not always appearing Brett Talbot Priority: High Resolved 13/Mar/18 12:06 PM
Support SWPROJECT-1630 Test URLs for Website Richard Turnbull Priority: Urgent Resolved 25/Jan/24 12:02 PM
IT Help TICKET-11782 Test webpage issue Richard Turnbull Priority: High Resolved 25/Jan/24 11:56 AM
IT Help TICKET-2800 Text argument on document Brett Talbot Priority: High Resolved 16/Feb/18 5:19 PM
IT Help TICKET-7296 The London School of English - missing student from report 901 Tariq Nazir Priority: High Resolved 29/Oct/19 2:59 PM
IT Help TICKET-7366 The London School of English - Problems creating documents Tariq Nazir Priority: Urgent Resolved 15/Nov/19 2:32 PM
IT Help TICKET-6994 The London School of English - Student having problems logging in Tariq Nazir Priority: High Resolved 25/Jul/19 4:27 PM
IT Help TICKET-7022 The London School of English - Students having problems logging in Tariq Nazir Priority: High Resolved 12/Aug/19 1:00 PM
IT Help TICKET-877 The system does not calculate the price for the homestay till 18th February Tariq Nazir Priority: High Resolved 16/Feb/18 5:20 PM
IT Help TICKET-9800 Thomas Frei (ST-91728) - No EDIT function anymore Richard Turnbull Priority: High Resolved 25/Jan/24 11:56 AM
IT Help TICKET-6450 Ticket 5431 - Missing weeks on the booking widget of LSE Website Tariq Nazir Priority: Urgent Resolved 05/Nov/19 4:26 PM
IT Help TICKET-1978 Timestamp issue again Phil Platt Priority: Urgent Resolved 16/Feb/18 5:20 PM
IT Help TICKET-5666 Too Many SOQL Error when changing Invoice Method in Enrolment Tariq Nazir Priority: Urgent Resolved 16/Jan/19 5:51 PM
IT Help TICKET-10339 Tracking bookings - Google Tag Manager Richard Turnbull Priority: High Resolved 25/Jan/24 11:48 AM
Task TICKET-228 Train Andy - setting up a course in SW2 Brett Talbot Priority: High Resolved 10/Feb/15 3:00 PM
IT Help TICKET-9477 Trainer unable to access her account - London School of English Richard Turnbull Priority: High Resolved 25/Jan/24 11:56 AM
IT Help TICKET-820 transfer details are disappearing Tariq Nazir Priority: High Resolved 16/Feb/18 5:20 PM
IT Help TICKET-10820 Trustpilot Richard Turnbull Priority: High Resolved 16/Dec/23 1:08 PM
IT Help TICKET-10391 Trustpilot email - copy request Richard Turnbull Priority: Medium Resolved 25/Jan/24 11:56 AM
IT Help TICKET-7096 Try to run some dummy PCQs Tariq Nazir Priority: High Resolved 24/Feb/23 3:46 PM
IT Help TICKET-1505 Tuition times Tariq Nazir Priority: High Resolved 16/Feb/18 5:20 PM
IT Help TICKET-1968 two employer fields Phil Platt Priority: High Resolved 16/Feb/18 5:20 PM
IT Help TICKET-2116 Unable to allocate teacher Douglas Nakaya to classes Brett Talbot Priority: Urgent Resolved 13/Mar/18 11:59 AM
Bug TICKET-5271 Unable to change the Accommodation price for a booking to £50 Tariq Nazir Priority: Medium Resolved 25/Nov/19 12:24 PM
IT Help TICKET-2118 Unable to create learner plan for student Tariq Nazir Priority: High Resolved 16/Feb/18 5:20 PM
IT Help TICKET-1869 unable to deactivate user Phil Platt Priority: High Resolved 16/Feb/18 5:20 PM
IT Help TICKET-744 Unable to input attendance Tariq Nazir Priority: High Resolved 16/Feb/18 5:19 PM
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