|
TICKET-10821
|
Service Display Name Update
|
Richard Turnbull
|
|
Resolved
|
13/Oct/23 4:17 PM
|
|
TICKET-11448
|
Service Item page not appearing on Online Booking Form for certain courses
|
Richard Turnbull
|
|
Resolved
|
06/Oct/23 10:20 AM
|
|
TICKET-11635
|
service on booking confirmation
|
Richard Turnbull
|
|
Resolved
|
20/Nov/23 8:34 PM
|
|
TICKET-7365
|
service option not available in Booking Statistics
|
Tariq Nazir
|
|
Resolved
|
02/Dec/19 10:02 AM
|
|
TICKET-11634
|
service wrong end date to be fixed
|
Richard Turnbull
|
|
Resolved
|
13/Dec/23 4:54 PM
|
|
TICKET-12139
|
Service/classing issue
|
Richard Turnbull
|
|
Resolved
|
20/Mar/24 1:48 PM
|
|
TICKET-11733
|
Services and classing
|
Richard Turnbull
|
|
Resolved
|
18/Dec/23 10:16 AM
|
|
TICKET-2187
|
Setting course capacity
|
Brett Talbot
|
|
Resolved
|
13/Mar/18 12:04 PM
|
|
TICKET-621
|
Setting for aggregate pricing is greyed out on ST-80981
|
Chris van Oijen
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-7948
|
Setting up Flywire payment method
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:33 PM
|
|
TICKET-2341
|
Setting up rooms and capacities on SW
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-527
|
Setup accommodation remittance email template for LSE
|
Chris van Oijen
|
|
Resolved
|
28/Jan/16 3:21 PM
|
|
TICKET-1342
|
Setup Student Level in Teacher Learner Plan
|
Brett Talbot
|
|
Resolved
|
15/Apr/17 5:43 PM
|
|
TICKET-1070
|
Shaded student problem
|
Fran Mico
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-6932
|
Shihhan Chen - Unable to convert the Estimate
|
Tariq Nazir
|
|
Resolved
|
04/Feb/20 2:16 PM
|
|
TICKET-10143
|
Shopping cart not working
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:55 AM
|
|
TICKET-8023
|
Showing true income by weeks on Finance Statistics
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:50 PM
|
|
TICKET-11044
|
SMS Package enablement for London School
|
Brett Talbot
|
|
Resolved
|
17/Jul/24 11:08 AM
|
|
TICKET-10294
|
SPE codes and learner plans
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:47 AM
|
|
TICKET-1183
|
ST- 82528
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-643
|
ST-72649 Chen Chun Peng - Aggregate pricing is greyed out
|
Chris van Oijen
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2519
|
ST-84153 Anousha Momeni - PCQ issue
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-3942
|
ST-84956 - Holiday at the time of the booking
|
Tariq Nazir
|
|
Resolved
|
29/Mar/18 12:15 PM
|
|
SWPROJECT-1123
|
Statuses Catch Up
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 12:04 PM
|
|
SWPROJECT-1025
|
Statuses project - including Auto-Complete
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 12:03 PM
|
|
TICKET-2859
|
Student (ST-84154) would like to re-submit his feedback
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-651
|
student 80866 receipt not being posted
|
Chris van Oijen
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-4144
|
Student appearing on 2 different course codes (following course change) next week
|
Sophie Etherington
|
|
Resolved
|
16/Mar/18 4:12 PM
|
|
TICKET-2228
|
Student appearing twice on report
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-400
|
Student balance not reflecting all transactions (has assoc agent)
|
Chris van Oijen
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-2450
|
Student can't complete feedback
|
Phil Platt
|
|
Resolved
|
13/Mar/18 12:05 PM
|
|
TICKET-4982
|
Student difficulty logging in
|
Tariq Nazir
|
|
Resolved
|
18/Dec/18 2:03 PM
|
|
TICKET-3068
|
Student Dilara Caliskan ST-84075
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2320
|
Student has an issue creating an online booking.
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2211
|
Student having issue completing PCQ
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-5927
|
Student Leaving Report Issue - Starting Levels not updating
|
Tariq Nazir
|
|
Resolved
|
04/Apr/19 10:55 AM
|
|
TICKET-3826
|
Student login issues
|
Sophie Etherington
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-3386
|
Student login problem
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-3857
|
Student login problems
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-1873
|
Student not receiving SW emails and unable to activate account
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-11285
|
Student online portal link re-activation
|
Fran Mico
|
|
Resolved
|
29/Aug/23 2:13 PM
|
|
SWPROJECT-1232
|
Student Portal - Switch to Lightning (LS-68)
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 12:03 PM
|
|
TICKET-7940
|
Student portal activation links not working
|
Brett Talbot
|
|
Resolved
|
21/Jul/20 7:18 PM
|
|
TICKET-11652
|
Student Portal Issue
|
Richard Turnbull
|
|
Resolved
|
16/Jul/24 10:47 PM
|
|
SWPROJECT-954
|
Student Portal Login report
|
Brett Talbot
|
|
Resolved
|
16/Aug/22 11:05 AM
|
|
TICKET-7069
|
Student Portal User login Issue - Maria Howland
|
Tariq Nazir
|
|
Resolved
|
20/Aug/19 10:49 AM
|
|
TICKET-2231
|
Student ST-82725 having problems accessing her portal
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-2335
|
Student ST-84015 having issues logging in
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2314
|
Student ST84015 not receiving email
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-4060
|
Student to place in homestay report
|
Tariq Nazir
|
|
Resolved
|
14/Mar/18 12:01 PM
|
|
TICKET-6921
|
Student unable to access portal
|
Tariq Nazir
|
|
Resolved
|
08/Jul/19 11:04 AM
|
|
TICKET-6919
|
Student unable to access portal
|
Tariq Nazir
|
|
Resolved
|
05/Jul/19 5:06 PM
|
|
TICKET-2157
|
Student unable to complete PCQ
|
Brett Talbot
|
|
Resolved
|
13/Mar/18 12:01 PM
|
|
TICKET-3667
|
Student without end of course feedback (FYIACS)
|
Sophie Etherington
|
|
Resolved
|
16/Feb/18 3:02 PM
|
|
TICKET-3224
|
Student_Leaving_Report - Takumi Niwa.pdf
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-7764
|
students don't appear on classing
|
Brett Talbot
|
|
Resolved
|
15/Aug/22 9:39 PM
|
|
TICKET-1870
|
Students not receiving MCF
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-2050
|
Students unable to complete feedback questionnaires
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2062
|
Students unable to submit PCQs
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-4875
|
Suguru Ogata ST-85172
|
Brett Talbot
|
|
Resolved
|
08/Apr/19 12:25 PM
|
|
TICKET-4316
|
Suguru Ogata ST-85172 - Urgent - Maximum view state size limit (135KB) exceeded
|
Tariq Nazir
|
|
Resolved
|
16/Apr/18 4:04 PM
|
|
TICKET-5309
|
Supawadee Sanoun (ST-86375)
|
Tariq Nazir
|
|
Resolved
|
23/Nov/18 3:43 PM
|
|
TICKET-4075
|
Support Desk Phone Number
|
Tariq Nazir
|
|
Resolved
|
23/Feb/18 2:23 PM
|
|
TICKET-2031
|
SW 3 e-mail problem
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-871
|
SW Accommodation placement page
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-1594
|
SW is not prompting the selection of Record Type when Create New Account - Ben Ong
|
Brett Talbot
|
|
Resolved
|
09/Jan/17 6:03 PM
|
|
TICKET-2369
|
SW privileges for Christina Kiernan
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-950
|
SW3 View Size Problem/ 80298
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-11305
|
Teacher and Learner Portals - Check
|
Richard Turnbull
|
|
Resolved
|
30/Aug/23 9:23 PM
|
|
TICKET-2344
|
Teacher can't view feedback
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2408
|
Teacher Portal Handover Search Function
|
Brett Talbot
|
|
Resolved
|
13/Mar/18 12:05 PM
|
|
TICKET-12127
|
Teacher slot not appearing for ML IT for face-to-face
|
Richard Turnbull
|
|
Resolved
|
19/Mar/24 4:50 PM
|
|
TICKET-3553
|
Teachers portal - Unable to log in
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-2495
|
Terms & Conditions Tickbox not always appearing
|
Brett Talbot
|
|
Resolved
|
13/Mar/18 12:06 PM
|
|
SWPROJECT-1630
|
Test URLs for Website
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 12:02 PM
|
|
TICKET-11782
|
Test webpage issue
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:56 AM
|
|
TICKET-2800
|
Text argument on document
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-7296
|
The London School of English - missing student from report 901
|
Tariq Nazir
|
|
Resolved
|
29/Oct/19 2:59 PM
|
|
TICKET-7366
|
The London School of English - Problems creating documents
|
Tariq Nazir
|
|
Resolved
|
15/Nov/19 2:32 PM
|
|
TICKET-6994
|
The London School of English - Student having problems logging in
|
Tariq Nazir
|
|
Resolved
|
25/Jul/19 4:27 PM
|
|
TICKET-7022
|
The London School of English - Students having problems logging in
|
Tariq Nazir
|
|
Resolved
|
12/Aug/19 1:00 PM
|
|
TICKET-877
|
The system does not calculate the price for the homestay till 18th February
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-9800
|
Thomas Frei (ST-91728) - No EDIT function anymore
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:56 AM
|
|
TICKET-6450
|
Ticket 5431 - Missing weeks on the booking widget of LSE Website
|
Tariq Nazir
|
|
Resolved
|
05/Nov/19 4:26 PM
|
|
TICKET-1978
|
Timestamp issue again
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-5666
|
Too Many SOQL Error when changing Invoice Method in Enrolment
|
Tariq Nazir
|
|
Resolved
|
16/Jan/19 5:51 PM
|
|
TICKET-10339
|
Tracking bookings - Google Tag Manager
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:48 AM
|
|
TICKET-228
|
Train Andy - setting up a course in SW2
|
Brett Talbot
|
|
Resolved
|
10/Feb/15 3:00 PM
|
|
TICKET-9477
|
Trainer unable to access her account - London School of English
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:56 AM
|
|
TICKET-820
|
transfer details are disappearing
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-10820
|
Trustpilot
|
Richard Turnbull
|
|
Resolved
|
16/Dec/23 1:08 PM
|
|
TICKET-10391
|
Trustpilot email - copy request
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:56 AM
|
|
TICKET-7096
|
Try to run some dummy PCQs
|
Tariq Nazir
|
|
Resolved
|
24/Feb/23 3:46 PM
|
|
TICKET-1505
|
Tuition times
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-1968
|
two employer fields
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-2116
|
Unable to allocate teacher Douglas Nakaya to classes
|
Brett Talbot
|
|
Resolved
|
13/Mar/18 11:59 AM
|
|
TICKET-5271
|
Unable to change the Accommodation price for a booking to £50
|
Tariq Nazir
|
|
Resolved
|
25/Nov/19 12:24 PM
|
|
TICKET-2118
|
Unable to create learner plan for student
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-1869
|
unable to deactivate user
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-744
|
Unable to input attendance
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:19 PM
|