|
TICKET-690
|
Unable to link student enrolment to Agent
|
Chris van Oijen
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-4106
|
Unable to load handovers
|
Brett Talbot
|
|
Resolved
|
28/Feb/18 3:21 PM
|
|
TICKET-8706
|
Unable to make changes to Enrolment after changing Invoice Method
|
Brett Talbot
|
|
Resolved
|
18/Jun/21 1:57 PM
|
|
TICKET-1647
|
Unable to open reports in Excel
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-9643
|
Unable to post payment on ST-91879
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:55 AM
|
|
TICKET-10424
|
Unable to post payments/finance balance 0
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:48 AM
|
|
TICKET-8473
|
Unable to print out Document Badge Labels
|
Brett Talbot
|
|
Resolved
|
29/Mar/21 11:42 AM
|
|
TICKET-9571
|
Unable to schedule some lessons on LSE scheduling screen
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:46 PM
|
|
TICKET-5029
|
Unable to view handovers for returning students
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:29 PM
|
|
TICKET-3660
|
Undifferentiated Learner Plans in Canterbury
|
Sophie Etherington
|
|
Resolved
|
03/Jul/18 5:22 PM
|
|
TICKET-11050
|
Unlock account
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:48 AM
|
|
TICKET-8825
|
unlock account
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 12:03 PM
|
|
TICKET-8107
|
unlock account
|
Brett Talbot
|
|
Resolved
|
16/Oct/20 3:32 PM
|
|
TICKET-751
|
Unlocking records
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-10752
|
Update email address on booking form
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:49 AM
|
|
TICKET-2801
|
Update LSEC Document Template for London School
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2262
|
Update to all existing agents/companies
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-12343
|
Update to working on the booking form
|
Richard Turnbull
|
|
Resolved
|
29/Apr/24 3:14 PM
|
|
SWPROJECT-1403
|
Updated SW Projects LSE
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 12:03 PM
|
|
TICKET-10779
|
Updating Lead Email templates
|
Richard Turnbull
|
|
Resolved
|
17/Oct/23 11:25 AM
|
|
TICKET-5758
|
Updating merge fields in Document Templates
|
Tariq Nazir
|
|
Resolved
|
25/Jan/19 12:17 PM
|
|
TICKET-6905
|
Updating text of merge field in document
|
Tariq Nazir
|
|
Resolved
|
04/Jul/19 9:09 AM
|
|
TICKET-10947
|
Urgent - Browser issues for online booking form
|
Fran Mico
|
|
Resolved
|
16/Dec/23 1:10 PM
|
|
TICKET-7492
|
Urgent - Francine Perez (ST-89887) We need to change the payment amount to the family to £325 (because of extra night)
|
Tariq Nazir
|
|
Resolved
|
09/Jan/20 11:05 AM
|
|
TICKET-4253
|
Urgent - homestay booking
|
Sophie Etherington
|
|
Resolved
|
28/Mar/18 4:19 PM
|
|
TICKET-8468
|
URGENT - issue with finance transactions/manual invoices for Company/Agent accounts
|
Brett Talbot
|
|
Resolved
|
31/May/21 8:57 AM
|
|
TICKET-12512
|
Urgent - Issue with Restaurant Pass and Insurance
|
Brett Talbot
|
|
Resolved
|
12/Jun/24 9:22 AM
|
|
TICKET-10451
|
URGENT - IT code finance balances not working properly now
|
Brett Talbot
|
|
Resolved
|
05/Apr/23 12:29 PM
|
|
TICKET-7537
|
URGENT - Online Booking Form Issue - estimates not created so can't convert bookings
|
Tariq Nazir
|
|
Resolved
|
20/Jan/20 11:37 AM
|
|
TICKET-11278
|
URGENT - Online Booking Form not working
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:10 PM
|
|
TICKET-11339
|
URGENT - Test Portal not working
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:56 AM
|
|
TICKET-9272
|
URGENT Booking form issues - missing fields for Individual Tuition code bookings
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:55 AM
|
|
TICKET-4591
|
URGENT ISSUE: Cannot access enrolments
|
Tariq Nazir
|
|
Resolved
|
31/May/18 1:32 PM
|
|
TICKET-10463
|
Urgent! account balances not showing
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:09 PM
|
|
TICKET-11748
|
URGENT! My proifile has no permission to close the classes
|
Brett Talbot
|
|
Resolved
|
25/Jan/24 11:57 AM
|
|
TICKET-11734
|
URGENT: Impossible to allocate Teachers
|
Brett Talbot
|
|
Resolved
|
17/Dec/23 8:27 PM
|
|
TICKET-11722
|
Urgent: Invoice error
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:55 AM
|
|
TICKET-11771
|
URGENT: Issue assigning the rooms
|
Richard Turnbull
|
|
Resolved
|
01/Feb/24 8:58 PM
|
|
TICKET-10170
|
URGENT: SFDC Expiring Certificate Notification
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:35 PM
|
|
TICKET-2069
|
URGENT: SW Learner plans/reports/PCQs
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-762
|
Urgent: Teacher accounts
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2019
|
Use of Territory in Booking Statistics and Finance Statistics
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-11313
|
User account creation - Gabriel Moreira and Peter Bures
|
Richard Turnbull
|
|
Resolved
|
08/Sep/23 2:48 PM
|
|
SWPROJECT-1275
|
Valuetext
|
Brett Talbot
|
|
Resolved
|
17/Jul/24 11:08 AM
|
|
TICKET-1077
|
view state size problem
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-8121
|
Viewing attendance statistics on SW
|
Brett Talbot
|
|
Resolved
|
22/Oct/20 1:06 PM
|
|
TICKET-11401
|
Vincent House - Invoice line not appearing for 2024
|
Richard Turnbull
|
|
Resolved
|
22/Sep/23 9:33 AM
|
|
TICKET-3056
|
Vincent Tomasoni ST-84445 - can't view PCQ
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-9795
|
Virtual certificates for online IT
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:56 AM
|
|
TICKET-7742
|
Virtual courses on online booking portal - can't book the second course in the same week
|
Tariq Nazir
|
|
Resolved
|
19/Mar/20 6:29 PM
|
|
TICKET-4979
|
Vullnet Sinaj (ST-86791)
|
Tariq Nazir
|
|
Resolved
|
14/Aug/18 4:09 PM
|
|
TICKET-7086
|
We haven’t received booking notification email
|
Tariq Nazir
|
|
Resolved
|
22/Aug/19 12:15 PM
|
|
TICKET-9754
|
Week numbering
|
Brett Talbot
|
|
Resolved
|
06/Mar/23 10:00 PM
|
|
TICKET-10390
|
Weekly Feedback for Individual Tuition Courses
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:49 AM
|
|
SWPROJECT-401
|
Whatsapp Business API integration
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:53 PM
|
|
SWPROJECT-382
|
Whatsapp Business API integration
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:53 PM
|
|
TICKET-7517
|
Wonhee Shin (ST-89741) - Updated Host family Payments
|
Tariq Nazir
|
|
Resolved
|
24/Jan/20 11:22 AM
|
|
TICKET-9251
|
Work flow emails
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:56 AM
|
|
TICKET-8237
|
Workflow email trigger for last minute Restaurant Pass bookings
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:35 PM
|
|
TICKET-5609
|
Wrong VAT amount
|
Tariq Nazir
|
|
Resolved
|
25/Nov/19 2:59 PM
|
|
TICKET-7866
|
WS analysis
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:49 PM
|
|
TICKET-7329
|
Xmas Holidays Weeks missing and widget shows wrong price for number of weeks selected
|
Tariq Nazir
|
|
Resolved
|
05/Nov/19 4:25 PM
|
|
TICKET-11610
|
YA Booking Portal Links
|
Richard Turnbull
|
|
Resolved
|
13/Nov/23 11:07 AM
|
|
TICKET-12088
|
YA learner portal emails sent to agent
|
Richard Turnbull
|
|
Resolved
|
11/Mar/24 10:31 AM
|
|
TICKET-5972
|
Ya-Ming Hsueh (ST-84963) - fault with agent discount
|
Brett Talbot
|
|
Resolved
|
30/Mar/20 4:22 PM
|
|
TICKET-1528
|
Year 2018
|
|
|
Resolved
|
13/Mar/18 11:56 AM
|
|
TICKET-5770
|
Yoshie Miura (ST-87501)
|
Tariq Nazir
|
|
Resolved
|
08/Apr/19 2:30 PM
|
|
SWPROJECT-1544
|
Young Adults Booking Portal Configuration
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 12:03 PM
|
|
TICKET-11640
|
Young adults not showing
|
Richard Turnbull
|
|
Resolved
|
28/Nov/23 10:32 AM
|
|
SWPROJECT-2004
|
Young Adults Student Portal
|
Richard Turnbull
|
|
Resolved
|
01/May/24 5:02 PM
|
|
TICKET-12415
|
Young Learners Portal Builder Permissions
|
Richard Turnbull
|
|
Resolved
|
15/May/24 4:57 PM
|
|
TICKET-3005
|
Yusuf Saglam (ST-84477) can't create documents
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-1626
|
Yvonne Pieles (ST-83210) Schoolworks error
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-9707
|
zero balance
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:55 AM
|
|
TICKET-9725
|
zero balance on account (ST-92073)
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:56 AM
|
|
TICKET-2087
|
Zeynep Eylem Senkal test result missing from Teacher Portal
|
Phil Platt
|
|
Resolved
|
26/Apr/18 4:54 PM
|
|
TICKET-1584
|
Ziad Al-Rawi - Problem with teacher inputting data on SW remotely
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-8029
|
Zoom link - LSE for Time Tracking
|
|
|
Resolved
|
01/Oct/20 1:52 PM
|
|
TICKET-12767
|
• Error Description: Insert failed.
|
Richard Turnbull
|
|
Resolved
|
09/Aug/24 1:29 PM
|