|
TICKET-10442
|
Error with manual invoicing - AG-010074
|
Brett Talbot
|
|
Resolved
|
25/Jan/24 11:45 AM
|
|
TICKET-11601
|
FW: Mobile test screengrab
|
Richard Turnbull
|
|
Resolved
|
24/Jan/24 3:24 PM
|
|
TICKET-11869
|
New report - contact details - students here This Week
|
Brett Talbot
|
|
Resolved
|
22/Jan/24 10:04 PM
|
|
TICKET-11847
|
Modern Language: Teacher view
|
Richard Turnbull
|
|
Resolved
|
17/Jan/24 5:30 PM
|
|
TICKET-11817
|
Changing text from 'Bank Transfer' to 'Invoice' in Online Booking Form payment section
|
Richard Turnbull
|
|
Resolved
|
16/Jan/24 9:29 AM
|
|
TICKET-11737
|
Course code not picking prices/not showing in the system
|
Richard Turnbull
|
|
Resolved
|
15/Jan/24 9:36 AM
|
|
TICKET-11733
|
Services and classing
|
Richard Turnbull
|
|
Resolved
|
18/Dec/23 10:16 AM
|
|
TICKET-11734
|
URGENT: Impossible to allocate Teachers
|
Brett Talbot
|
|
Resolved
|
17/Dec/23 8:27 PM
|
|
TICKET-11055
|
Error with downloading learner report - special character รถ
|
Richard Turnbull
|
|
Resolved
|
16/Dec/23 1:11 PM
|
|
TICKET-10948
|
Error for account activation (ST-93721) - Billing City too large
|
Richard Turnbull
|
|
Resolved
|
16/Dec/23 1:11 PM
|
|
TICKET-10658
|
email address not correct
|
Richard Turnbull
|
|
Resolved
|
16/Dec/23 1:10 PM
|
|
TICKET-10834
|
Comment in Passport section
|
Richard Turnbull
|
|
Resolved
|
16/Dec/23 1:10 PM
|
|
TICKET-10445
|
Can you please unlock this account? Thanks EOM
|
Richard Turnbull
|
|
Resolved
|
16/Dec/23 1:10 PM
|
|
TICKET-10315
|
Alumni field on account in Salesforce enquiry
|
Richard Turnbull
|
|
Resolved
|
16/Dec/23 1:10 PM
|
|
TICKET-11278
|
URGENT - Online Booking Form not working
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:10 PM
|
|
TICKET-10947
|
Urgent - Browser issues for online booking form
|
Fran Mico
|
|
Resolved
|
16/Dec/23 1:10 PM
|
|
TICKET-10678
|
Problem with the Classing Screen - Students in Class displaying all current/future students
|
Richard Turnbull
|
|
Resolved
|
16/Dec/23 1:09 PM
|
|
TICKET-10443
|
Error Description: Insert failed. First exception on row 0; first error: INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY, insufficient access rights on cross-reference id: 0064J00000LHD7j: []
|
Richard Turnbull
|
|
Resolved
|
16/Dec/23 1:09 PM
|
|
TICKET-10463
|
Urgent! account balances not showing
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:09 PM
|
|
TICKET-10820
|
Trustpilot
|
Richard Turnbull
|
|
Resolved
|
16/Dec/23 1:08 PM
|
|
TICKET-11706
|
ML-Urgent - wrong pricetag on courses
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:08 PM
|
|
TICKET-10679
|
Holidays not showing on classing screen
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:08 PM
|
|
TICKET-10326
|
FW: Pre-Course Questionnaire Reminder
|
Richard Turnbull
|
|
Resolved
|
16/Dec/23 1:08 PM
|
|
TICKET-10877
|
Cannot allocate receipt
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:07 PM
|
|
TICKET-10762
|
Booking form not sending through details
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:07 PM
|
|
TICKET-11672
|
Bank a/c set up for ML
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:07 PM
|
|
TICKET-10661
|
Alumni flow broken - need a resolution
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:06 PM
|
|
TICKET-10419
|
Additional CRM user - reconcile LSE Sales Cloud Licensing
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:05 PM
|
|
TICKET-10770
|
2 x data fields to be synched with Pardot
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:02 PM
|
|
SWPROJECT-1227
|
RE: Schoolworks Project Meeting Update
|
Richard Turnbull
|
|
Resolved
|
16/Dec/23 1:02 PM
|
|
SWPROJECT-1466
|
Cleaning up Nationality fields + options in online booking form
|
Richard Turnbull
|
|
Resolved
|
16/Dec/23 1:01 PM
|
|
SWPROJECT-1294
|
New IT Teacher Scheduling Testing - Assignment and Schools Issue
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:00 PM
|
|
SWPROJECT-1282
|
Accredible & The London School of English - digital accreditations
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:00 PM
|
|
TICKET-11634
|
service wrong end date to be fixed
|
Richard Turnbull
|
|
Resolved
|
13/Dec/23 4:54 PM
|
|
TICKET-11664
|
double classed issue
|
Richard Turnbull
|
|
Resolved
|
30/Nov/23 12:23 PM
|
|
TICKET-11647
|
Classing and Class page for ML issues
|
Richard Turnbull
|
|
Resolved
|
29/Nov/23 4:12 PM
|
|
TICKET-11640
|
Young adults not showing
|
Richard Turnbull
|
|
Resolved
|
28/Nov/23 10:32 AM
|
|
TICKET-11638
|
Emails not going through
|
Richard Turnbull
|
|
Resolved
|
24/Nov/23 12:58 PM
|
|
SWPROJECT-1655
|
FW: 'How did you find us?' field feeding in to Account Engagement
|
Richard Turnbull
|
|
Resolved
|
21/Nov/23 9:39 PM
|
|
TICKET-11635
|
service on booking confirmation
|
Richard Turnbull
|
|
Resolved
|
20/Nov/23 8:34 PM
|
|
TICKET-11626
|
Finance Promotion Codes
|
Richard Turnbull
|
|
Resolved
|
15/Nov/23 4:22 PM
|
|
TICKET-11581
|
Documents cannot be created
|
Richard Turnbull
|
|
Resolved
|
13/Nov/23 12:54 PM
|
|
TICKET-11610
|
YA Booking Portal Links
|
Richard Turnbull
|
|
Resolved
|
13/Nov/23 11:07 AM
|
|
SWPROJECT-1550
|
ML Italian - Online Test
|
Richard Turnbull
|
|
Resolved
|
01/Nov/23 3:04 PM
|
|
SWPROJECT-1565
|
ML Course Code & Dates set-up template
|
Richard Turnbull
|
|
Resolved
|
20/Oct/23 10:19 AM
|
|
TICKET-11490
|
Course code - OL IT 2:1
|
Richard Turnbull
|
|
Resolved
|
18/Oct/23 4:07 PM
|
|
TICKET-10942
|
Levels being updated incorrectly on schoolworks for returning students on new courses.
|
Richard Turnbull
|
|
Resolved
|
17/Oct/23 11:36 AM
|
|
TICKET-10702
|
Classing screen placement pop up issues
|
Richard Turnbull
|
|
Resolved
|
17/Oct/23 11:36 AM
|
|
TICKET-10951
|
QQ re Booking Status Picklist
|
Richard Turnbull
|
|
Resolved
|
17/Oct/23 11:34 AM
|
|
TICKET-10779
|
Updating Lead Email templates
|
Richard Turnbull
|
|
Resolved
|
17/Oct/23 11:25 AM
|
|
TICKET-11344
|
Booking Form Error - Balance Payment Methods
|
Richard Turnbull
|
|
Resolved
|
17/Oct/23 11:24 AM
|
|
TICKET-10821
|
Service Display Name Update
|
Richard Turnbull
|
|
Resolved
|
13/Oct/23 4:17 PM
|
|
SWPROJECT-1572
|
Salesforce Switch to Enhanced Domains - LSE
|
Richard Turnbull
|
|
Resolved
|
13/Oct/23 2:41 PM
|
|
TICKET-11459
|
Salesforce - New User setup please (Simon Ward)
|
Richard Turnbull
|
|
Resolved
|
11/Oct/23 10:41 AM
|
|
TICKET-11448
|
Service Item page not appearing on Online Booking Form for certain courses
|
Richard Turnbull
|
|
Resolved
|
06/Oct/23 10:20 AM
|
|
SWPROJECT-1467
|
Restaurant Pass - deactivate + improve Sundry functionality
|
Richard Turnbull
|
|
Resolved
|
29/Sep/23 4:06 PM
|
|
SWPROJECT-1087
|
Adding Compulsory Weekly Restaurant Pass - Online Booking Portal
|
Richard Turnbull
|
|
Resolved
|
29/Sep/23 9:33 AM
|
|
TICKET-1562
|
London School Portal Updates
|
Brett Talbot
|
|
Resolved
|
24/Sep/23 8:41 PM
|
|
TICKET-11405
|
Online Booking Portal - change default Status to Processing
|
Richard Turnbull
|
|
Resolved
|
22/Sep/23 12:51 PM
|
|
TICKET-11404
|
LSE Commission Overrides
|
Richard Turnbull
|
|
Resolved
|
22/Sep/23 12:23 PM
|
|
TICKET-11402
|
Finance Promotions through the Online Booking System
|
Richard Turnbull
|
|
Resolved
|
22/Sep/23 9:49 AM
|
|
TICKET-11401
|
Vincent House - Invoice line not appearing for 2024
|
Richard Turnbull
|
|
Resolved
|
22/Sep/23 9:33 AM
|
|
TICKET-11398
|
Emergency Contact English Speaker - map from Enquiry to Account
|
Richard Turnbull
|
|
Resolved
|
21/Sep/23 5:57 PM
|
|
TICKET-10810
|
Adding options to Nationality + Gender for booking form
|
Richard Turnbull
|
|
Resolved
|
21/Sep/23 1:57 PM
|
|
TICKET-11390
|
FW: FEEDBACK - Feedback Option SW notes
|
Richard Turnbull
|
|
Resolved
|
21/Sep/23 11:52 AM
|
|
TICKET-11393
|
FW: FEEDBACK - Adding 2 questions to the Final Feedback
|
Richard Turnbull
|
|
Resolved
|
20/Sep/23 10:14 PM
|
|
TICKET-11392
|
FW: FEEDBACK - Can we change Q3 on Mid-Course Feedback ?
|
Richard Turnbull
|
|
Resolved
|
20/Sep/23 4:42 PM
|
|
TICKET-11394
|
FW: FEEDBACK - Low Score alerts
|
Richard Turnbull
|
|
Resolved
|
20/Sep/23 4:32 PM
|
|
TICKET-11395
|
OL IT Reports - Assigned trainer
|
Richard Turnbull
|
|
Resolved
|
20/Sep/23 4:26 PM
|
|
TICKET-11360
|
Schoolwork Training for Peter
|
Richard Turnbull
|
|
Resolved
|
18/Sep/23 3:30 PM
|
|
TICKET-11375
|
FW: Report results (Mid Course Feedback NEW - This Week)
|
Richard Turnbull
|
|
Resolved
|
15/Sep/23 9:13 AM
|
|
TICKET-11366
|
FW: Enquiry Form Alert
|
Richard Turnbull
|
|
Resolved
|
13/Sep/23 3:24 PM
|
|
TICKET-11300
|
New SW licence needed - Giacomo Fabbrini
|
Richard Turnbull
|
|
Resolved
|
08/Sep/23 2:52 PM
|
|
TICKET-11313
|
User account creation - Gabriel Moreira and Peter Bures
|
Richard Turnbull
|
|
Resolved
|
08/Sep/23 2:48 PM
|
|
TICKET-11156
|
Adding 'Country' to Emergency Contact section of online booking form
|
Richard Turnbull
|
|
Resolved
|
06/Sep/23 2:01 PM
|
|
SWPROJECT-1538
|
Enquiry Form fields
|
Richard Turnbull
|
|
Resolved
|
04/Sep/23 1:42 PM
|
|
TICKET-11309
|
Additional eflex bundles
|
Richard Turnbull
|
|
Resolved
|
31/Aug/23 9:59 AM
|
|
TICKET-11305
|
Teacher and Learner Portals - Check
|
Richard Turnbull
|
|
Resolved
|
30/Aug/23 9:23 PM
|
|
TICKET-11310
|
Fwd: 'book your course' redirect page
|
Richard Turnbull
|
|
Resolved
|
29/Aug/23 3:45 PM
|
|
TICKET-11268
|
New SW licence needed - lee.hawkes@londonschool.com
|
Richard Turnbull
|
|
Resolved
|
29/Aug/23 3:31 PM
|
|
TICKET-11285
|
Student online portal link re-activation
|
Fran Mico
|
|
Resolved
|
29/Aug/23 2:13 PM
|
|
TICKET-11297
|
please unlock - thanks
|
Richard Turnbull
|
|
Resolved
|
29/Aug/23 11:40 AM
|
|
TICKET-11287
|
Coursesteam permissions
|
Brett Talbot
|
|
Resolved
|
24/Aug/23 3:45 PM
|
|
TICKET-11152
|
Adding CEFR info to level drop down in booking form
|
Richard Turnbull
|
|
Resolved
|
21/Aug/23 10:10 AM
|
|
TICKET-11151
|
Adding Vincent House room types to online booking form
|
Richard Turnbull
|
|
Resolved
|
16/Aug/23 1:39 PM
|
|
TICKET-11150
|
Booking more than one course type within a week
|
Richard Turnbull
|
|
Resolved
|
16/Aug/23 1:35 PM
|
|
TICKET-11264
|
Holiday Comments Button Missing
|
Richard Turnbull
|
|
Resolved
|
16/Aug/23 9:54 AM
|
|
TICKET-11265
|
RE: Schoolworks | SWPROJECT-1456 | Eflex Integration Communications
|
|
|
Resolved
|
15/Aug/23 5:08 PM
|
|
TICKET-11226
|
Final/Mid Course Feedback NEW Monitoring
|
Richard Turnbull
|
|
Resolved
|
14/Aug/23 10:48 AM
|
|
TICKET-11246
|
Editing Learner Portal Content
|
Richard Turnbull
|
|
Resolved
|
08/Aug/23 1:01 PM
|
|
TICKET-11245
|
Add Teacher to Feedback Reports
|
Richard Turnbull
|
|
Resolved
|
08/Aug/23 12:59 PM
|
|
TICKET-11229
|
Editing Learner Portal Content - Training
|
Richard Turnbull
|
|
Resolved
|
08/Aug/23 12:57 PM
|
|
TICKET-10578
|
PCQs - current configuration queries/add to IT Services
|
Richard Turnbull
|
|
Resolved
|
04/Aug/23 3:22 PM
|
|
TICKET-11236
|
PCQs not being pushed for IT-30 code
|
Richard Turnbull
|
|
Resolved
|
04/Aug/23 3:20 PM
|
|
SWPROJECT-1499
|
FW: Low Score Alert on Mid Course Feedback - Shaheen Alsharif
|
Richard Turnbull
|
|
Resolved
|
01/Aug/23 3:08 PM
|
|
TICKET-11178
|
Copy Dates From for Service Dates Error
|
Richard Turnbull
|
|
Resolved
|
21/Jul/23 2:17 PM
|
|
SWPROJECT-1415
|
Eflex Integration - update 150623
|
Brett Talbot
|
|
Resolved
|
19/Jul/23 2:01 PM
|
|
SWPROJECT-1235
|
eFlex Integration - new API details
|
Brett Talbot
|
|
Resolved
|
19/Jul/23 2:01 PM
|
|
SWPROJECT-1404
|
FW: eFlex Integration - update 050623
|
Brett Talbot
|
|
Resolved
|
19/Jul/23 2:00 PM
|
|
TICKET-9407
|
Aircall Dashboard
|
Brett Talbot
|
|
Resolved
|
20/Jun/23 10:18 PM
|