Issue Type Key Summary Assignee Priority Status Updated
IT Help SWPROJECT-489 AirCall Integration Brett Talbot Priority: High Resolved 20/Jun/23 10:17 PM
Support SWPROJECT-578 Aircall dashboard not working correctly Brett Talbot Priority: High Resolved 20/Jun/23 10:16 PM
Support SWPROJECT-583 Aircall dashboard Brett Talbot Priority: High Resolved 20/Jun/23 10:16 PM
Support SWPROJECT-1041 Re: Salesforce workflows - Aircall Brett Talbot Priority: High Resolved 20/Jun/23 10:14 PM
New Feature TICKET-9731 Aircall Client - London School of English Salesforce Automated Workflows Brett Talbot Priority: High Resolved 20/Jun/23 10:13 PM
IT Help TICKET-10536 Days until last course/next course scheduled batch flows Brett Talbot Priority: Medium Resolved 23/Apr/23 8:45 PM
IT Help TICKET-390 Re: Students Next Week by Course HPG - report problem Tariq Nazir Priority: High Resolved 05/Apr/23 1:51 PM
IT Help TICKET-10689 LSE Archive Debtors - 31/12/2022 Brett Talbot Priority: Urgent Resolved 05/Apr/23 1:03 PM
IT Help TICKET-10660 Debtors Report problems Brett Talbot Priority: High Resolved 05/Apr/23 1:02 PM
IT Help TICKET-10451 URGENT - IT code finance balances not working properly now Brett Talbot Priority: Urgent Resolved 05/Apr/23 12:29 PM
IT Help TICKET-9410 RE: Issues with sending emails from SW (Urgent) Brett Talbot Priority: High Resolved 10/Mar/23 12:31 PM
IT Help TICKET-8753 Debtors Reports for auditors Brett Talbot Priority: High Resolved 10/Mar/23 12:31 PM
Bug TICKET-8378 London School 'Leave Site' message pops up when leaving the landing page for one Portal Setting Fran Mico Priority: High Resolved 10/Mar/23 12:31 PM
IT Help TICKET-8290 Please check Booking Statistics - by Net for Elif Cmre and Federica Brugnoletti Brett Talbot Priority: High Resolved 10/Mar/23 12:30 PM
IT Help TICKET-8731 Finance balance Brett Talbot Priority: High Resolved 06/Mar/23 10:07 PM
IT Help TICKET-8455 Refunds and credits Brett Talbot Priority: High Resolved 06/Mar/23 10:05 PM
IT Help TICKET-9754 Week numbering Brett Talbot Priority: High Resolved 06/Mar/23 10:00 PM
IT Help TICKET-9835 LSE PCQ updates Brett Talbot Priority: High Resolved 06/Mar/23 10:00 PM
IT Help TICKET-9010 account balance not shown - Samar Jamal Richard Turnbull Priority: High Resolved 06/Mar/23 9:58 PM
IT Help TICKET-10234 account balance Brett Talbot Priority: High Resolved 06/Mar/23 9:57 PM
IT Help TICKET-7994 Receipts by week using Finance Statistics Brett Talbot Priority: Medium Resolved 24/Feb/23 5:01 PM
Support SWPROJECT-475 Re: Schoolworks Account Fields & Pardot Meeting Follow Up Brett Talbot Priority: High Resolved 24/Feb/23 5:00 PM
IT Help TICKET-9571 Unable to schedule some lessons on LSE scheduling screen Brett Talbot Priority: High Resolved 24/Feb/23 4:46 PM
Support SWPROJECT-504 Salesperson email activity in Pardot - requirement Brett Talbot Priority: High Resolved 24/Feb/23 4:45 PM
Support SWPROJECT-710 Aircall integration adjustment Brett Talbot Priority: High Resolved 24/Feb/23 4:45 PM
Support SWPROJECT-518 Re: Pardot Implementation Guide Brett Talbot Priority: High Resolved 24/Feb/23 4:45 PM
Support SWPROJECT-444 RE: Registration forms Brett Talbot Priority: High Resolved 24/Feb/23 4:44 PM
Support SWPROJECT-300 Online Test Scores Brett Talbot Priority: High Resolved 24/Feb/23 4:44 PM
Support SWPROJECT-292 Online test and PCQ questions - Bold Formatting Changes Brett Talbot Priority: High Resolved 24/Feb/23 4:44 PM
Support SWPROJECT-697 Abandoned online bookings and Pardot Brett Talbot Priority: High Resolved 24/Feb/23 4:44 PM
Support SWPROJECT-438 Automatic Trustpilot invitations via Schoolworks Brett Talbot Priority: Medium Resolved 24/Feb/23 4:43 PM
IT Help TICKET-6957 Capacity Tariq Nazir Priority: High Resolved 24/Feb/23 4:32 PM
IT Help TICKET-7045 Payment allocation problem - Silvia Annavini (St-88557) Tariq Nazir Priority: High Resolved 24/Feb/23 4:32 PM
IT Help TICKET-5263 Finance Market Country, Finance Market Territory, Finance Market Manager Brett Talbot Priority: Medium Resolved 24/Feb/23 4:31 PM
IT Help TICKET-5400 FW: Schoolworks invoice for Patrick Balmer ST-86343 Tariq Nazir Priority: High Resolved 24/Feb/23 4:31 PM
IT Help TICKET-5626 Overide access eFlex access dates for a specific student Tariq Nazir Priority: High Resolved 24/Feb/23 4:31 PM
IT Help TICKET-2774 Add ability to 'print' from the materials/handover screen Brett Talbot Priority: Medium Resolved 24/Feb/23 4:30 PM
IT Help TICKET-3584 Account First Course Start Date - to track new business on account Brett Talbot Priority: High Resolved 24/Feb/23 4:30 PM
Improvement TICKET-5029 Unable to view handovers for returning students Brett Talbot Priority: Urgent Resolved 24/Feb/23 4:29 PM
IT Help TICKET-5071 mass texting to phone numbers Brett Talbot Priority: Low Resolved 24/Feb/23 4:29 PM
New Feature TICKET-6082 Homestay charges at Canterbury Brett Talbot Priority: High Resolved 24/Feb/23 4:28 PM
IT Help TICKET-7982 FW: ST-90496 /Problem with PCQ Brett Talbot Priority: High Resolved 24/Feb/23 4:28 PM
IT Help TICKET-8185 An enrolment issue Brett Talbot Priority: High Resolved 24/Feb/23 4:28 PM
IT Help TICKET-9669 Aircall integration issues Brett Talbot Priority: High Resolved 24/Feb/23 3:59 PM
IT Help TICKET-9911 Salesforce field "Course(s) Required" - data type change / or editing permissions Brett Talbot Priority: High Resolved 24/Feb/23 3:59 PM
IT Help TICKET-9912 'Default School' HPG value Brett Talbot Priority: High Resolved 24/Feb/23 3:59 PM
IT Help TICKET-10147 Leads queue issues Brett Talbot Priority: High Resolved 24/Feb/23 3:59 PM
Support SWPROJECT-401 Whatsapp Business API integration Brett Talbot Priority: High Resolved 24/Feb/23 3:53 PM
Support SWPROJECT-382 Whatsapp Business API integration Brett Talbot Priority: High Resolved 24/Feb/23 3:53 PM
IT Help TICKET-8662 Issues with handover notes for Individual Tuition Bookings Brett Talbot Priority: High Resolved 24/Feb/23 3:53 PM
IT Help TICKET-8804 Problem uploading emails with attachments to account Brett Talbot Priority: High Resolved 24/Feb/23 3:51 PM
Support SWPROJECT-364 RE: SW/LSE project catch up Brett Talbot Priority: High Resolved 24/Feb/23 3:51 PM
Support SWPROJECT-356 FW: Q3 LSE/SchoolWorks .xlsx Brett Talbot Priority: High Resolved 24/Feb/23 3:51 PM
IT Help TICKET-8777 Debtor/creditor Balances as at 31/12/2020 Brett Talbot Priority: High Resolved 24/Feb/23 3:51 PM
IT Help TICKET-8619 Enquiry estimate not converting to enrolment ST-90987 Brett Talbot Priority: High Resolved 24/Feb/23 3:51 PM
IT Help TICKET-8444 Commissions and refunds Brett Talbot Priority: High Resolved 24/Feb/23 3:50 PM
IT Help TICKET-8023 Showing true income by weeks on Finance Statistics Brett Talbot Priority: Medium Resolved 24/Feb/23 3:50 PM
IT Help TICKET-8213 insurance dates Brett Talbot Priority: High Resolved 24/Feb/23 3:50 PM
IT Help TICKET-8149 FW: Schoolworks - handovers for MSD TURKEY groups Brett Talbot Priority: Urgent Resolved 24/Feb/23 3:50 PM
IT Help TICKET-8102 Restaurant pass Brett Talbot Priority: High Resolved 24/Feb/23 3:50 PM
IT Help TICKET-8014 Mystery Person on Report Brett Talbot Priority: Medium Resolved 24/Feb/23 3:49 PM
IT Help TICKET-7866 WS analysis Brett Talbot Priority: High Resolved 24/Feb/23 3:49 PM
IT Help TICKET-7802 MSD - Leaving Report Comments Brett Talbot Priority: High Resolved 24/Feb/23 3:49 PM
IT Help TICKET-7775 E-commerce tracking and attribution issue Brett Talbot Priority: High Resolved 24/Feb/23 3:49 PM
IT Help TICKET-7726 Pre-Course Questionnaire NEW - seeing the writing task Tariq Nazir Priority: High Resolved 24/Feb/23 3:48 PM
New Feature TICKET-6237 Course feedback to include names of teachers Tariq Nazir Priority: Medium Resolved 24/Feb/23 3:48 PM
Improvement TICKET-5840 Job title in Enquiry, Vocation in Account Tariq Nazir Priority: High Resolved 24/Feb/23 3:48 PM
IT Help TICKET-5068 On-line PCQs Brett Talbot Priority: High Resolved 24/Feb/23 3:48 PM
IT Help TICKET-3765 Pre Course Questionnaire not displaying all sectors (items) in the drop down list Brett Talbot Priority: High Resolved 24/Feb/23 3:48 PM
New Feature TICKET-5448 Accommodation service option not available online Tariq Nazir Priority: High Resolved 24/Feb/23 3:46 PM
IT Help TICKET-5275 How to enable a £20 per week fee for any special dietary requirement for Homestay - Online bookings system Brett Talbot Priority: Medium Resolved 24/Feb/23 3:46 PM
IT Help TICKET-7096 Try to run some dummy PCQs Tariq Nazir Priority: High Resolved 24/Feb/23 3:46 PM
IT Help TICKET-7501 Fernanda Esperanca (ST-89929) - Cancelled Courier Fee is showing is Enrolment Tariq Nazir Priority: High Resolved 24/Feb/23 3:46 PM
IT Help TICKET-7696 PCQs tomorrow Brett Talbot Priority: High Resolved 24/Feb/23 3:45 PM
IT Help TICKET-7665 Online test and PCQ questions Brett Talbot Priority: High Resolved 24/Feb/23 3:45 PM
IT Help TICKET-7649 RE: SW report/file of questions for PCQs Brett Talbot Priority: High Resolved 24/Feb/23 3:45 PM
IT Help TICKET-7648 Online testing Brett Talbot Priority: High Resolved 24/Feb/23 3:45 PM
IT Help TICKET-7460 Remove recommendations on final reports Brett Talbot Priority: High Resolved 24/Feb/23 3:45 PM
IT Help TICKET-7316 RE: SW Update Installed - Teacher Portal Update Brett Talbot Priority: High Resolved 24/Feb/23 3:45 PM
IT Help TICKET-7284 Booking EWC starting 25 May 2020 - price is not right Tariq Nazir Priority: High Resolved 24/Feb/23 3:45 PM
IT Help TICKET-6604 Report showing all debtors as at 31st December 2018. Tariq Nazir Priority: High Resolved 24/Feb/23 3:44 PM
IT Help TICKET-6877 FW: Course change help - ST88317 Brett Talbot Priority: High Resolved 24/Feb/23 3:44 PM
Support SWPROJECT-508 Salesperson email activity in Pardot - requirement Brett Talbot Priority: High Resolved 23/Feb/23 10:37 PM
IT Help TICKET-9819 Re: Aircall Salesforce Metrics Brett Talbot Priority: High Resolved 23/Feb/23 10:37 PM
IT Help TICKET-10170 URGENT: SFDC Expiring Certificate Notification Brett Talbot Priority: Urgent Resolved 23/Feb/23 10:35 PM
IT Help TICKET-10012 RE: SFDC Expiring Certificate Notification Brett Talbot Priority: High Resolved 23/Feb/23 10:35 PM
IT Help TICKET-9701 Lead Assignment Rule not working (URGENT) Brett Talbot Priority: High Resolved 23/Feb/23 10:35 PM
IT Help TICKET-9229 Error with Duration for converted bookings on new Individual Tuition course codes Brett Talbot Priority: High Resolved 23/Feb/23 10:35 PM
IT Help TICKET-8498 Error with PCQ submission Brett Talbot Priority: High Resolved 23/Feb/23 10:35 PM
IT Help TICKET-8237 Workflow email trigger for last minute Restaurant Pass bookings Brett Talbot Priority: High Resolved 23/Feb/23 10:35 PM
IT Help TICKET-8225 Reversing cancelled enrolment - is it possible? :S Brett Talbot Priority: High Resolved 23/Feb/23 10:34 PM
IT Help TICKET-8166 RE: Individual Tuition Codes Brett Talbot Priority: High Resolved 23/Feb/23 10:34 PM
IT Help TICKET-8016 First Day Registration forms - changing to enrolment level Brett Talbot Priority: High Resolved 23/Feb/23 10:34 PM
IT Help TICKET-7333 Estimates not showing up in Opportunities even though linked Tariq Nazir Priority: High Resolved 23/Feb/23 10:34 PM
IT Help TICKET-7686 Activating Financial Promotion discount code - help please Brett Talbot Priority: Urgent Resolved 23/Feb/23 10:34 PM
IT Help TICKET-7867 Course codes for the website Brett Talbot Priority: High Resolved 23/Feb/23 10:33 PM
IT Help TICKET-7928 Sagepay error Brett Talbot Priority: High Resolved 23/Feb/23 10:33 PM
IT Help TICKET-7948 Setting up Flywire payment method Brett Talbot Priority: High Resolved 23/Feb/23 10:33 PM
IT Help TICKET-10428 RE: Quick Update/Questions - Missing Organisation on Schools Brett Talbot Priority: Critical Resolved 21/Feb/23 2:22 PM
Support SWPROJECT-1150 RE: Learncube API Access Brett Talbot Priority: High Resolved 10/Feb/23 6:05 PM
< 1 2 3 4 5 ... 15 >