|
SWPROJECT-489
|
AirCall Integration
|
Brett Talbot
|
|
Resolved
|
20/Jun/23 10:17 PM
|
|
SWPROJECT-578
|
Aircall dashboard not working correctly
|
Brett Talbot
|
|
Resolved
|
20/Jun/23 10:16 PM
|
|
SWPROJECT-583
|
Aircall dashboard
|
Brett Talbot
|
|
Resolved
|
20/Jun/23 10:16 PM
|
|
SWPROJECT-1041
|
Re: Salesforce workflows - Aircall
|
Brett Talbot
|
|
Resolved
|
20/Jun/23 10:14 PM
|
|
TICKET-9731
|
Aircall Client - London School of English Salesforce Automated Workflows
|
Brett Talbot
|
|
Resolved
|
20/Jun/23 10:13 PM
|
|
TICKET-10536
|
Days until last course/next course scheduled batch flows
|
Brett Talbot
|
|
Resolved
|
23/Apr/23 8:45 PM
|
|
TICKET-390
|
Re: Students Next Week by Course HPG - report problem
|
Tariq Nazir
|
|
Resolved
|
05/Apr/23 1:51 PM
|
|
TICKET-10689
|
LSE Archive Debtors - 31/12/2022
|
Brett Talbot
|
|
Resolved
|
05/Apr/23 1:03 PM
|
|
TICKET-10660
|
Debtors Report problems
|
Brett Talbot
|
|
Resolved
|
05/Apr/23 1:02 PM
|
|
TICKET-10451
|
URGENT - IT code finance balances not working properly now
|
Brett Talbot
|
|
Resolved
|
05/Apr/23 12:29 PM
|
|
TICKET-9410
|
RE: Issues with sending emails from SW (Urgent)
|
Brett Talbot
|
|
Resolved
|
10/Mar/23 12:31 PM
|
|
TICKET-8753
|
Debtors Reports for auditors
|
Brett Talbot
|
|
Resolved
|
10/Mar/23 12:31 PM
|
|
TICKET-8378
|
London School 'Leave Site' message pops up when leaving the landing page for one Portal Setting
|
Fran Mico
|
|
Resolved
|
10/Mar/23 12:31 PM
|
|
TICKET-8290
|
Please check Booking Statistics - by Net for Elif Cmre and Federica Brugnoletti
|
Brett Talbot
|
|
Resolved
|
10/Mar/23 12:30 PM
|
|
TICKET-8731
|
Finance balance
|
Brett Talbot
|
|
Resolved
|
06/Mar/23 10:07 PM
|
|
TICKET-8455
|
Refunds and credits
|
Brett Talbot
|
|
Resolved
|
06/Mar/23 10:05 PM
|
|
TICKET-9754
|
Week numbering
|
Brett Talbot
|
|
Resolved
|
06/Mar/23 10:00 PM
|
|
TICKET-9835
|
LSE PCQ updates
|
Brett Talbot
|
|
Resolved
|
06/Mar/23 10:00 PM
|
|
TICKET-9010
|
account balance not shown - Samar Jamal
|
Richard Turnbull
|
|
Resolved
|
06/Mar/23 9:58 PM
|
|
TICKET-10234
|
account balance
|
Brett Talbot
|
|
Resolved
|
06/Mar/23 9:57 PM
|
|
TICKET-7994
|
Receipts by week using Finance Statistics
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 5:01 PM
|
|
SWPROJECT-475
|
Re: Schoolworks Account Fields & Pardot Meeting Follow Up
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 5:00 PM
|
|
TICKET-9571
|
Unable to schedule some lessons on LSE scheduling screen
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:46 PM
|
|
SWPROJECT-504
|
Salesperson email activity in Pardot - requirement
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:45 PM
|
|
SWPROJECT-710
|
Aircall integration adjustment
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:45 PM
|
|
SWPROJECT-518
|
Re: Pardot Implementation Guide
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:45 PM
|
|
SWPROJECT-444
|
RE: Registration forms
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:44 PM
|
|
SWPROJECT-300
|
Online Test Scores
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:44 PM
|
|
SWPROJECT-292
|
Online test and PCQ questions - Bold Formatting Changes
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:44 PM
|
|
SWPROJECT-697
|
Abandoned online bookings and Pardot
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:44 PM
|
|
SWPROJECT-438
|
Automatic Trustpilot invitations via Schoolworks
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:43 PM
|
|
TICKET-6957
|
Capacity
|
Tariq Nazir
|
|
Resolved
|
24/Feb/23 4:32 PM
|
|
TICKET-7045
|
Payment allocation problem - Silvia Annavini (St-88557)
|
Tariq Nazir
|
|
Resolved
|
24/Feb/23 4:32 PM
|
|
TICKET-5263
|
Finance Market Country, Finance Market Territory, Finance Market Manager
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:31 PM
|
|
TICKET-5400
|
FW: Schoolworks invoice for Patrick Balmer ST-86343
|
Tariq Nazir
|
|
Resolved
|
24/Feb/23 4:31 PM
|
|
TICKET-5626
|
Overide access eFlex access dates for a specific student
|
Tariq Nazir
|
|
Resolved
|
24/Feb/23 4:31 PM
|
|
TICKET-2774
|
Add ability to 'print' from the materials/handover screen
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:30 PM
|
|
TICKET-3584
|
Account First Course Start Date - to track new business on account
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:30 PM
|
|
TICKET-5029
|
Unable to view handovers for returning students
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:29 PM
|
|
TICKET-5071
|
mass texting to phone numbers
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:29 PM
|
|
TICKET-6082
|
Homestay charges at Canterbury
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:28 PM
|
|
TICKET-7982
|
FW: ST-90496 /Problem with PCQ
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:28 PM
|
|
TICKET-8185
|
An enrolment issue
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:28 PM
|
|
TICKET-9669
|
Aircall integration issues
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:59 PM
|
|
TICKET-9911
|
Salesforce field "Course(s) Required" - data type change / or editing permissions
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:59 PM
|
|
TICKET-9912
|
'Default School' HPG value
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:59 PM
|
|
TICKET-10147
|
Leads queue issues
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:59 PM
|
|
SWPROJECT-401
|
Whatsapp Business API integration
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:53 PM
|
|
SWPROJECT-382
|
Whatsapp Business API integration
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:53 PM
|
|
TICKET-8662
|
Issues with handover notes for Individual Tuition Bookings
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:53 PM
|
|
TICKET-8804
|
Problem uploading emails with attachments to account
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:51 PM
|
|
SWPROJECT-364
|
RE: SW/LSE project catch up
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:51 PM
|
|
SWPROJECT-356
|
FW: Q3 LSE/SchoolWorks .xlsx
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:51 PM
|
|
TICKET-8777
|
Debtor/creditor Balances as at 31/12/2020
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:51 PM
|
|
TICKET-8619
|
Enquiry estimate not converting to enrolment ST-90987
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:51 PM
|
|
TICKET-8444
|
Commissions and refunds
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:50 PM
|
|
TICKET-8023
|
Showing true income by weeks on Finance Statistics
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:50 PM
|
|
TICKET-8213
|
insurance dates
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:50 PM
|
|
TICKET-8149
|
FW: Schoolworks - handovers for MSD TURKEY groups
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:50 PM
|
|
TICKET-8102
|
Restaurant pass
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:50 PM
|
|
TICKET-8014
|
Mystery Person on Report
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:49 PM
|
|
TICKET-7866
|
WS analysis
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:49 PM
|
|
TICKET-7802
|
MSD - Leaving Report Comments
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:49 PM
|
|
TICKET-7775
|
E-commerce tracking and attribution issue
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:49 PM
|
|
TICKET-7726
|
Pre-Course Questionnaire NEW - seeing the writing task
|
Tariq Nazir
|
|
Resolved
|
24/Feb/23 3:48 PM
|
|
TICKET-6237
|
Course feedback to include names of teachers
|
Tariq Nazir
|
|
Resolved
|
24/Feb/23 3:48 PM
|
|
TICKET-5840
|
Job title in Enquiry, Vocation in Account
|
Tariq Nazir
|
|
Resolved
|
24/Feb/23 3:48 PM
|
|
TICKET-5068
|
On-line PCQs
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:48 PM
|
|
TICKET-3765
|
Pre Course Questionnaire not displaying all sectors (items) in the drop down list
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:48 PM
|
|
TICKET-5448
|
Accommodation service option not available online
|
Tariq Nazir
|
|
Resolved
|
24/Feb/23 3:46 PM
|
|
TICKET-5275
|
How to enable a £20 per week fee for any special dietary requirement for Homestay - Online bookings system
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:46 PM
|
|
TICKET-7096
|
Try to run some dummy PCQs
|
Tariq Nazir
|
|
Resolved
|
24/Feb/23 3:46 PM
|
|
TICKET-7501
|
Fernanda Esperanca (ST-89929) - Cancelled Courier Fee is showing is Enrolment
|
Tariq Nazir
|
|
Resolved
|
24/Feb/23 3:46 PM
|
|
TICKET-7696
|
PCQs tomorrow
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:45 PM
|
|
TICKET-7665
|
Online test and PCQ questions
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:45 PM
|
|
TICKET-7649
|
RE: SW report/file of questions for PCQs
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:45 PM
|
|
TICKET-7648
|
Online testing
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:45 PM
|
|
TICKET-7460
|
Remove recommendations on final reports
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:45 PM
|
|
TICKET-7316
|
RE: SW Update Installed - Teacher Portal Update
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:45 PM
|
|
TICKET-7284
|
Booking EWC starting 25 May 2020 - price is not right
|
Tariq Nazir
|
|
Resolved
|
24/Feb/23 3:45 PM
|
|
TICKET-6604
|
Report showing all debtors as at 31st December 2018.
|
Tariq Nazir
|
|
Resolved
|
24/Feb/23 3:44 PM
|
|
TICKET-6877
|
FW: Course change help - ST88317
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:44 PM
|
|
SWPROJECT-508
|
Salesperson email activity in Pardot - requirement
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:37 PM
|
|
TICKET-9819
|
Re: Aircall Salesforce Metrics
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:37 PM
|
|
TICKET-10170
|
URGENT: SFDC Expiring Certificate Notification
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:35 PM
|
|
TICKET-10012
|
RE: SFDC Expiring Certificate Notification
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:35 PM
|
|
TICKET-9701
|
Lead Assignment Rule not working (URGENT)
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:35 PM
|
|
TICKET-9229
|
Error with Duration for converted bookings on new Individual Tuition course codes
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:35 PM
|
|
TICKET-8498
|
Error with PCQ submission
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:35 PM
|
|
TICKET-8237
|
Workflow email trigger for last minute Restaurant Pass bookings
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:35 PM
|
|
TICKET-8225
|
Reversing cancelled enrolment - is it possible? :S
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:34 PM
|
|
TICKET-8166
|
RE: Individual Tuition Codes
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:34 PM
|
|
TICKET-8016
|
First Day Registration forms - changing to enrolment level
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:34 PM
|
|
TICKET-7333
|
Estimates not showing up in Opportunities even though linked
|
Tariq Nazir
|
|
Resolved
|
23/Feb/23 10:34 PM
|
|
TICKET-7686
|
Activating Financial Promotion discount code - help please
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:34 PM
|
|
TICKET-7867
|
Course codes for the website
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:33 PM
|
|
TICKET-7928
|
Sagepay error
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:33 PM
|
|
TICKET-7948
|
Setting up Flywire payment method
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:33 PM
|
|
TICKET-10428
|
RE: Quick Update/Questions - Missing Organisation on Schools
|
Brett Talbot
|
|
Resolved
|
21/Feb/23 2:22 PM
|
|
SWPROJECT-1150
|
RE: Learncube API Access
|
Brett Talbot
|
|
Resolved
|
10/Feb/23 6:05 PM
|