Issue Type Key Summary Assignee Priority Status Updated
Support SWPROJECT-1632 RE: autoplacement Richard Turnbull Priority: High Resolved 25/Jan/24 12:02 PM
Support SWPROJECT-1631 basic info on booking page Richard Turnbull Priority: High Resolved 25/Jan/24 12:02 PM
Support SWPROJECT-1630 Test URLs for Website Richard Turnbull Priority: Urgent Resolved 25/Jan/24 12:02 PM
Support SWPROJECT-1629 discounted code requirements Richard Turnbull Priority: High Resolved 29/Jul/24 10:19 AM
Support SWPROJECT-1627 booking confirmation email template Richard Turnbull Priority: High Resolved 25/Jan/24 12:02 PM
Support SWPROJECT-1622 ML Test Landing and Completion Screen Content/Logo Richard Turnbull Priority: High Resolved 25/Jan/24 12:03 PM
Support SWPROJECT-1621 'How did you find us?' - on booking form for Modern Languages Richard Turnbull Priority: High Resolved 25/Jan/24 12:03 PM
IT Help TICKET-11513 School Holiday - Not applied to Restaurant Pass on Portal Richard Turnbull Priority: Urgent Resolved 25/Jan/24 11:56 AM
Support SWPROJECT-1614 content for test completion email Richard Turnbull Priority: High Resolved 25/Jan/24 12:04 PM
IT Help TICKET-11490 Course code - OL IT 2:1 Richard Turnbull Priority: Urgent Resolved 18/Oct/23 4:07 PM
IT Help TICKET-11488 RE: Further Information Required Richard Turnbull Priority: High Resolved 25/Jan/24 11:56 AM
Support SWPROJECT-1604 ML School Structure Queries Richard Turnbull Priority: Urgent Resolved 25/Jan/24 12:03 PM
IT Help TICKET-11459 Salesforce - New User setup please (Simon Ward) Richard Turnbull Priority: Urgent Resolved 11/Oct/23 10:41 AM
Support SWPROJECT-1599 Italian test with answers and scoring Richard Turnbull Priority: High Resolved 25/Jan/24 12:03 PM
IT Help TICKET-11448 Service Item page not appearing on Online Booking Form for certain courses Richard Turnbull Priority: Urgent Resolved 06/Oct/23 10:20 AM
Support SWPROJECT-1572 Salesforce Switch to Enhanced Domains - LSE Richard Turnbull Priority: Urgent Resolved 13/Oct/23 2:41 PM
IT Help TICKET-11434 FW: Unable to download document in the student portal Richard Turnbull Priority: High Resolved 01/Feb/24 12:45 PM
Support SWPROJECT-1565 ML Course Code & Dates set-up template Richard Turnbull Priority: Urgent Resolved 20/Oct/23 10:19 AM
Support SWPROJECT-1564 ML Booking Portal Form Fields Richard Turnbull Priority: High Resolved 25/Jan/24 12:02 PM
IT Help TICKET-11405 Online Booking Portal - change default Status to Processing Richard Turnbull Priority: Urgent Resolved 22/Sep/23 12:51 PM
IT Help TICKET-11404 LSE Commission Overrides Richard Turnbull Priority: Urgent Resolved 22/Sep/23 12:23 PM
IT Help TICKET-11402 Finance Promotions through the Online Booking System Richard Turnbull Priority: High Resolved 22/Sep/23 9:49 AM
IT Help TICKET-11401 Vincent House - Invoice line not appearing for 2024 Richard Turnbull Priority: Urgent Resolved 22/Sep/23 9:33 AM
IT Help TICKET-11398 Emergency Contact English Speaker - map from Enquiry to Account Richard Turnbull Priority: Urgent Resolved 21/Sep/23 5:57 PM
IT Help TICKET-11395 OL IT Reports - Assigned trainer Richard Turnbull Priority: High Resolved 20/Sep/23 4:26 PM
IT Help TICKET-11394 FW: FEEDBACK - Low Score alerts Richard Turnbull Priority: High Resolved 20/Sep/23 4:32 PM
IT Help TICKET-11393 FW: FEEDBACK - Adding 2 questions to the Final Feedback Richard Turnbull Priority: High Resolved 20/Sep/23 10:14 PM
IT Help TICKET-11392 FW: FEEDBACK - Can we change Q3 on Mid-Course Feedback ? Richard Turnbull Priority: High Resolved 20/Sep/23 4:42 PM
IT Help SWPROJECT-1559 FW: FEEDBACK -Change Mid Course Feedback tigger form Monday to Weds Richard Turnbull Priority: High Resolved 12/Mar/24 2:35 PM
IT Help TICKET-11390 FW: FEEDBACK - Feedback Option SW notes Richard Turnbull Priority: High Resolved 21/Sep/23 11:52 AM
IT Help SWPROJECT-1550 ML Italian - Online Test Richard Turnbull Priority: High Resolved 01/Nov/23 3:04 PM
IT Help TICKET-11375 FW: Report results (Mid Course Feedback NEW - This Week) Richard Turnbull Priority: Urgent Resolved 15/Sep/23 9:13 AM
IT Help TICKET-11366 FW: Enquiry Form Alert Richard Turnbull Priority: Urgent Resolved 13/Sep/23 3:24 PM
IT Help TICKET-11360 Schoolwork Training for Peter Richard Turnbull Priority: High Resolved 18/Sep/23 3:30 PM
IT Help TICKET-11344 Booking Form Error - Balance Payment Methods Richard Turnbull Priority: Urgent Resolved 17/Oct/23 11:24 AM
Support SWPROJECT-1544 Young Adults Booking Portal Configuration Richard Turnbull Priority: Urgent Resolved 25/Jan/24 12:03 PM
Support SWPROJECT-1543 Enquiry Form Richard Turnbull Priority: High Resolved 25/Jan/24 12:03 PM
IT Help TICKET-11339 URGENT - Test Portal not working Richard Turnbull Priority: Critical Resolved 25/Jan/24 11:56 AM
Support SWPROJECT-1538 Enquiry Form fields Richard Turnbull Priority: Critical Resolved 04/Sep/23 1:42 PM
IT Help TICKET-11316 Homestay batch payment Richard Turnbull Priority: High Resolved 25/Jan/24 11:56 AM
IT Help TICKET-11313 User account creation - Gabriel Moreira and Peter Bures Richard Turnbull Priority: Urgent Resolved 08/Sep/23 2:48 PM
IT Help TICKET-11310 Fwd: 'book your course' redirect page Richard Turnbull Priority: High Resolved 29/Aug/23 3:45 PM
IT Help TICKET-11309 Additional eflex bundles Richard Turnbull Priority: Urgent Resolved 31/Aug/23 9:59 AM
IT Help TICKET-11305 Teacher and Learner Portals - Check Richard Turnbull Priority: Critical Resolved 30/Aug/23 9:23 PM
IT Help TICKET-11300 New SW licence needed - Giacomo Fabbrini Richard Turnbull Priority: High Resolved 08/Sep/23 2:52 PM
IT Help TICKET-11297 please unlock - thanks Richard Turnbull Priority: Urgent Resolved 29/Aug/23 11:40 AM
IT Help TICKET-11287 Coursesteam permissions Brett Talbot Priority: High Resolved 24/Aug/23 3:45 PM
IT Help TICKET-11285 Student online portal link re-activation Fran Mico Priority: High Resolved 29/Aug/23 2:13 PM
IT Help TICKET-11278 URGENT - Online Booking Form not working Brett Talbot Priority: Critical Resolved 16/Dec/23 1:10 PM
IT Help TICKET-11268 New SW licence needed - lee.hawkes@londonschool.com Richard Turnbull Priority: High Resolved 29/Aug/23 3:31 PM
IT Help TICKET-11265 RE: Schoolworks | SWPROJECT-1456 | Eflex Integration Communications Priority: High Resolved 15/Aug/23 5:08 PM
IT Help TICKET-11264 Holiday Comments Button Missing Richard Turnbull Priority: High Resolved 16/Aug/23 9:54 AM
IT Help TICKET-11246 Editing Learner Portal Content Richard Turnbull Priority: Urgent Resolved 08/Aug/23 1:01 PM
IT Help TICKET-11245 Add Teacher to Feedback Reports Richard Turnbull Priority: Urgent Resolved 08/Aug/23 12:59 PM
IT Help TICKET-11236 PCQs not being pushed for IT-30 code Richard Turnbull Priority: Urgent Resolved 04/Aug/23 3:20 PM
IT Help TICKET-11229 Editing Learner Portal Content - Training Richard Turnbull Priority: High Resolved 08/Aug/23 12:57 PM
Support SWPROJECT-1499 FW: Low Score Alert on Mid Course Feedback - Shaheen Alsharif Richard Turnbull Priority: Urgent Resolved 01/Aug/23 3:08 PM
IT Help TICKET-11226 Final/Mid Course Feedback NEW Monitoring Richard Turnbull Priority: High Resolved 14/Aug/23 10:48 AM
IT Help TICKET-11216 Ali Faiq Zidan (ST-93973) Enrolment cannot be changed due to an error [Error:Required fields are missing: [Estimate Booking]] Brett Talbot Priority: High Resolved 17/Jul/24 11:13 AM
Support SWPROJECT-1495 Feedback Update/Sign-off Richard Turnbull Priority: Urgent Resolved 25/Jan/24 12:03 PM
IT Help TICKET-11178 Copy Dates From for Service Dates Error Richard Turnbull Priority: High Resolved 21/Jul/23 2:17 PM
IT Help TICKET-11156 Adding 'Country' to Emergency Contact section of online booking form Richard Turnbull Priority: High Resolved 06/Sep/23 2:01 PM
Support SWPROJECT-1466 Cleaning up Nationality fields + options in online booking form Richard Turnbull Priority: High Resolved 16/Dec/23 1:01 PM
IT Help TICKET-11152 Adding CEFR info to level drop down in booking form Richard Turnbull Priority: High Resolved 21/Aug/23 10:10 AM
Support SWPROJECT-1461 Payment methods - introduction to Opayo + Swoosh Pay contacts Richard Turnbull Priority: High Resolved 17/Apr/24 1:25 PM
IT Help TICKET-11151 Adding Vincent House room types to online booking form Richard Turnbull Priority: High Resolved 16/Aug/23 1:39 PM
IT Help TICKET-11150 Booking more than one course type within a week Richard Turnbull Priority: High Resolved 16/Aug/23 1:35 PM
Support SWPROJECT-1467 Restaurant Pass - deactivate + improve Sundry functionality Richard Turnbull Priority: Urgent Resolved 29/Sep/23 4:06 PM
Support SWPROJECT-1456 Eflex Integration Communications Brett Talbot Priority: Urgent Resolved 14/Aug/24 11:22 AM
Support SWPROJECT-1454 Mid Course Feedback Test Triggers Richard Turnbull Priority: Urgent Resolved 25/Jan/24 12:03 PM
IT Help TICKET-11117 Affinity AG-11497 Payment cannot be created at this time Brett Talbot Priority: High Resolved 18/Jul/24 10:28 AM
IT Help TICKET-11055 Error with downloading learner report - special character รถ Richard Turnbull Priority: High Resolved 16/Dec/23 1:11 PM
IT Help TICKET-11050 Unlock account Richard Turnbull Priority: High Resolved 25/Jan/24 11:48 AM
IT Help TICKET-11044 SMS Package enablement for London School Brett Talbot Priority: High Resolved 17/Jul/24 11:08 AM
Support SWPROJECT-1415 Eflex Integration - update 150623 Brett Talbot Priority: High Resolved 19/Jul/23 2:01 PM
Support SWPROJECT-1404 FW: eFlex Integration - update 050623 Brett Talbot Priority: High Resolved 19/Jul/23 2:00 PM
Support SWPROJECT-1403 Updated SW Projects LSE Richard Turnbull Priority: High Resolved 25/Jan/24 12:03 PM
IT Help TICKET-10954 Handovers - system message Richard Turnbull Priority: High Resolved 27/Feb/24 2:20 PM
IT Help TICKET-10951 QQ re Booking Status Picklist Richard Turnbull Priority: High Resolved 17/Oct/23 11:34 AM
IT Help TICKET-10948 Error for account activation (ST-93721) - Billing City too large Richard Turnbull Priority: Urgent Resolved 16/Dec/23 1:11 PM
IT Help TICKET-10947 Urgent - Browser issues for online booking form Fran Mico Priority: Urgent Resolved 16/Dec/23 1:10 PM
IT Help TICKET-10942 Levels being updated incorrectly on schoolworks for returning students on new courses. Richard Turnbull Priority: High Resolved 17/Oct/23 11:36 AM
Support SWPROJECT-1374 FW: Feedback overview and requested changes April 2023.xlsx Richard Turnbull Priority: High Resolved 25/Jan/24 12:04 PM
IT Help TICKET-10877 Cannot allocate receipt Brett Talbot Priority: Urgent Resolved 16/Dec/23 1:07 PM
Support SWPROJECT-1367 Feedback overview and requested changes April 2023.xlsx Richard Turnbull Priority: High Resolved 25/Jan/24 12:02 PM
IT Help TICKET-10834 Comment in Passport section Richard Turnbull Priority: High Resolved 16/Dec/23 1:10 PM
IT Help TICKET-10832 Lightning Student Portal - redirect on Questionnaire Close button goes to Classic Portal Richard Turnbull Priority: High Resolved 18/Jul/24 11:12 AM
IT Help TICKET-10821 Service Display Name Update Richard Turnbull Priority: High Resolved 13/Oct/23 4:17 PM
IT Help TICKET-10820 Trustpilot Richard Turnbull Priority: High Resolved 16/Dec/23 1:08 PM
IT Help TICKET-10810 Adding options to Nationality + Gender for booking form Richard Turnbull Priority: High Resolved 21/Sep/23 1:57 PM
Support SWPROJECT-1333 LSE Student Portal Richard Turnbull Priority: High Resolved 25/Jan/24 12:04 PM
IT Help TICKET-10779 Updating Lead Email templates Richard Turnbull Priority: High Resolved 17/Oct/23 11:25 AM
IT Help TICKET-10778 Send Schoolworks Email button on all Account record types Richard Turnbull Priority: High Resolved 25/Jan/24 11:47 AM
IT Help TICKET-10770 2 x data fields to be synched with Pardot Brett Talbot Priority: High Resolved 16/Dec/23 1:02 PM
Bug TICKET-10762 Booking form not sending through details Brett Talbot Priority: Urgent Resolved 16/Dec/23 1:07 PM
IT Help TICKET-10752 Update email address on booking form Richard Turnbull Priority: High Resolved 25/Jan/24 11:49 AM
IT Help TICKET-10724 FW: Another issue with incorrect starting dates showing on SW reports Richard Turnbull Priority: High Resolved 25/Jan/24 11:56 AM
IT Help TICKET-10723 Another issue with incorrect starting dates showing on SW reports Richard Turnbull Priority: High Resolved 25/Jan/24 11:56 AM
IT Help TICKET-10707 Issues with seeing Enrolments under Accounts in Lightening Richard Turnbull Priority: High Resolved 25/Jan/24 11:46 AM
IT Help TICKET-10702 Classing screen placement pop up issues Richard Turnbull Priority: High Resolved 17/Oct/23 11:36 AM
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