|
TICKET-9547
|
Report - field 'How did you hear'
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:55 AM
|
|
SWPROJECT-603
|
Allow Trainers to schedule one to one bookings with their assigned student (LS-85)
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 12:02 PM
|
|
SWPROJECT-583
|
Aircall dashboard
|
Brett Talbot
|
|
Resolved
|
20/Jun/23 10:16 PM
|
|
SWPROJECT-578
|
Aircall dashboard not working correctly
|
Brett Talbot
|
|
Resolved
|
20/Jun/23 10:16 PM
|
|
TICKET-9510
|
Individual Tuition Option on Learner Plans
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:56 AM
|
|
TICKET-9495
|
Bookings status question and income
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:56 AM
|
|
TICKET-9491
|
Adding phone numbers to a report
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:56 AM
|
|
TICKET-9480
|
Booking status name
|
Brett Talbot
|
|
Resolved
|
15/Aug/22 9:31 PM
|
|
TICKET-9479
|
Feedback for online students
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:56 AM
|
|
TICKET-9477
|
Trainer unable to access her account - London School of English
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:56 AM
|
|
SWPROJECT-537
|
Aircall not showing
|
Brett Talbot
|
|
Resolved
|
15/Aug/22 11:21 PM
|
|
SWPROJECT-518
|
Re: Pardot Implementation Guide
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:45 PM
|
|
TICKET-9466
|
LSIC - Class times
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:56 AM
|
|
TICKET-9460
|
Cannot log in
|
Brett Talbot
|
|
Resolved
|
15/Aug/22 3:09 PM
|
|
TICKET-9456
|
Adding a class time for LSO-Online timetables
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:55 AM
|
|
TICKET-9438
|
FW: Leaving report template update needed
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:55 AM
|
|
SWPROJECT-508
|
Salesperson email activity in Pardot - requirement
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:37 PM
|
|
SWPROJECT-504
|
Salesperson email activity in Pardot - requirement
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:45 PM
|
|
TICKET-9413
|
Lesson Times on LSO
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:55 AM
|
|
TICKET-9410
|
RE: Issues with sending emails from SW (Urgent)
|
Brett Talbot
|
|
Resolved
|
10/Mar/23 12:31 PM
|
|
TICKET-9407
|
Aircall Dashboard
|
Brett Talbot
|
|
Resolved
|
20/Jun/23 10:18 PM
|
|
SWPROJECT-494
|
Aircall Setup
|
Brett Talbot
|
|
Resolved
|
02/Mar/22 11:03 AM
|
|
TICKET-9382
|
Issues with saving billing address details in Accounts
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:56 AM
|
|
SWPROJECT-489
|
AirCall Integration
|
Brett Talbot
|
|
Resolved
|
20/Jun/23 10:17 PM
|
|
SWPROJECT-482
|
Aircall.io Setup
|
Brett Talbot
|
|
Resolved
|
17/Jan/22 4:50 PM
|
|
TICKET-9305
|
Online Booking Form errors
|
Brett Talbot
|
|
Resolved
|
21/Dec/21 3:53 PM
|
|
SWPROJECT-475
|
Re: Schoolworks Account Fields & Pardot Meeting Follow Up
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 5:00 PM
|
|
TICKET-9288
|
Re: Trust Pilot
|
Brett Talbot
|
|
Resolved
|
15/Aug/22 9:17 PM
|
|
TICKET-9287
|
Dashboard creation
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:56 AM
|
|
TICKET-9281
|
Scheduling online IT lessons over Xmas
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:55 AM
|
|
TICKET-9277
|
account balance zero
|
Richard Turnbull
|
|
Resolved
|
15/Aug/22 7:10 PM
|
|
TICKET-9272
|
URGENT Booking form issues - missing fields for Individual Tuition code bookings
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:55 AM
|
|
TICKET-9266
|
Help with filtering results in a report
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:55 AM
|
|
TICKET-9264
|
bank charge field - object query
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:55 AM
|
|
TICKET-9262
|
account balance vs closing balance (agent vs student balance)
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:55 AM
|
|
TICKET-9261
|
Attendance not logged (all schools) - amend scheduled jobs
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:55 AM
|
|
TICKET-9251
|
Work flow emails
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:56 AM
|
|
TICKET-9235
|
Building a report for Class placements with Student Details - additional fields on report type
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:55 AM
|
|
TICKET-9229
|
Error with Duration for converted bookings on new Individual Tuition course codes
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:35 PM
|
|
TICKET-9215
|
Future classes on the Trainer Portal
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:55 AM
|
|
TICKET-9207
|
Dashboard widget
|
Brett Talbot
|
|
Resolved
|
16/Nov/21 12:41 PM
|
|
TICKET-9186
|
Locked filters and export in Salesforce - Leads View
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:56 AM
|
|
TICKET-9137
|
Academic comment in report and showing on screen for Sales
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:55 AM
|
|
TICKET-9133
|
IQ Hammersmith - new residence configuration and permissions
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 12:03 PM
|
|
SWPROJECT-444
|
RE: Registration forms
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:44 PM
|
|
TICKET-9097
|
Lesson times for SW Classing
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 12:03 PM
|
|
SWPROJECT-438
|
Automatic Trustpilot invitations via Schoolworks
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:43 PM
|
|
TICKET-9089
|
Issue with Online Booking Form - passport details issue?
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 12:03 PM
|
|
TICKET-9051
|
londonschool.se SPF records
|
Brett Talbot
|
|
Resolved
|
04/Oct/21 5:35 PM
|
|
TICKET-9011
|
RE: account balance not shown - Laurent Devulder
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 12:03 PM
|
|
TICKET-9010
|
account balance not shown - Samar Jamal
|
Richard Turnbull
|
|
Resolved
|
06/Mar/23 9:58 PM
|
|
SWPROJECT-425
|
Original source field in Schooworks
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 12:03 PM
|
|
TICKET-8981
|
RE: Agent Dashboard Tab
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 12:03 PM
|
|
TICKET-8970
|
RE: Meeting tomorrow
|
Brett Talbot
|
|
Resolved
|
09/Feb/23 10:40 AM
|
|
TICKET-8899
|
account balance wrong - Veda Cheung ST-91089
|
Richard Turnbull
|
|
Resolved
|
15/Aug/22 7:10 PM
|
|
SWPROJECT-401
|
Whatsapp Business API integration
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:53 PM
|
|
TICKET-8885
|
Feedback overview and requested changes August 2021.xlsx
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 12:03 PM
|
|
TICKET-8884
|
Document creation errors
|
Brett Talbot
|
|
Resolved
|
09/Feb/23 11:14 AM
|
|
SWPROJECT-382
|
Whatsapp Business API integration
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:53 PM
|
|
TICKET-8825
|
unlock account
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 12:03 PM
|
|
SWPROJECT-364
|
RE: SW/LSE project catch up
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:51 PM
|
|
TICKET-8821
|
RE: Enhanced Account Screen - Chatter and Open Activities to the side
|
|
|
Resolved
|
21/Jul/21 8:58 AM
|
|
SWPROJECT-359
|
Feedback changes with email triggers July 2021
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 12:03 PM
|
|
SWPROJECT-356
|
FW: Q3 LSE/SchoolWorks .xlsx
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:51 PM
|
|
TICKET-8804
|
Problem uploading emails with attachments to account
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:51 PM
|
|
TICKET-8777
|
Debtor/creditor Balances as at 31/12/2020
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:51 PM
|
|
TICKET-8772
|
Please unlock - EOM
|
Brett Talbot
|
|
Resolved
|
06/Jul/21 4:06 PM
|
|
TICKET-8771
|
Errors with PCQs + Online Test
|
Brett Talbot
|
|
Resolved
|
04/Aug/21 4:12 PM
|
|
TICKET-8754
|
Dashboard permissions
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 12:03 PM
|
|
TICKET-8753
|
Debtors Reports for auditors
|
Brett Talbot
|
|
Resolved
|
10/Mar/23 12:31 PM
|
|
TICKET-8752
|
FW: Access to SW through lightning
|
Brett Talbot
|
|
Resolved
|
04/Aug/21 4:15 PM
|
|
TICKET-8744
|
Removing reg fee on cancelled Accommodation
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 12:03 PM
|
|
TICKET-8736
|
Error with Default School in Company Student Opportunity
|
Brett Talbot
|
|
Resolved
|
16/Jul/21 9:44 AM
|
|
TICKET-8731
|
Finance balance
|
Brett Talbot
|
|
Resolved
|
06/Mar/23 10:07 PM
|
|
TICKET-8706
|
Unable to make changes to Enrolment after changing Invoice Method
|
Brett Talbot
|
|
Resolved
|
18/Jun/21 1:57 PM
|
|
TICKET-8662
|
Issues with handover notes for Individual Tuition Bookings
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:53 PM
|
|
TICKET-8624
|
Call with Chris Newman
|
|
|
Resolved
|
24/May/21 5:12 PM
|
|
TICKET-8619
|
Enquiry estimate not converting to enrolment ST-90987
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:51 PM
|
|
TICKET-8601
|
Account locked
|
Brett Talbot
|
|
Resolved
|
15/Aug/22 7:10 PM
|
|
TICKET-8562
|
Leaving Certificates
|
Brett Talbot
|
|
Resolved
|
29/Apr/21 8:15 AM
|
|
TICKET-8558
|
FW: Course codes for LSO allocation
|
Brett Talbot
|
|
Resolved
|
15/Aug/22 9:35 PM
|
|
SWPROJECT-303
|
Fw: London School of English Course Extension
|
|
|
Resolved
|
09/Feb/23 11:53 AM
|
|
TICKET-8546
|
Payment allocation - failed
|
|
|
Resolved
|
14/May/21 3:20 PM
|
|
TICKET-8512
|
Issue online booking form cannot be saved
|
Brett Talbot
|
|
Resolved
|
15/Aug/22 9:19 PM
|
|
TICKET-8498
|
Error with PCQ submission
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:35 PM
|
|
SWPROJECT-300
|
Online Test Scores
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:44 PM
|
|
TICKET-8473
|
Unable to print out Document Badge Labels
|
Brett Talbot
|
|
Resolved
|
29/Mar/21 11:42 AM
|
|
TICKET-8468
|
URGENT - issue with finance transactions/manual invoices for Company/Agent accounts
|
Brett Talbot
|
|
Resolved
|
31/May/21 8:57 AM
|
|
SWPROJECT-296
|
Finance Receipt Notifications
|
Brett Talbot
|
|
Resolved
|
06/Feb/24 6:29 PM
|
|
TICKET-8459
|
Merging FAB 10.03.2021
|
Brett Talbot
|
|
Resolved
|
28/Jun/22 7:16 PM
|
|
SWPROJECT-293
|
Fwd: Online test and PCQ questions - duplicate
|
|
|
Resolved
|
17/Mar/21 6:56 PM
|
|
SWPROJECT-292
|
Online test and PCQ questions - Bold Formatting Changes
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:44 PM
|
|
TICKET-8455
|
Refunds and credits
|
Brett Talbot
|
|
Resolved
|
06/Mar/23 10:05 PM
|
|
TICKET-8444
|
Commissions and refunds
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:50 PM
|
|
TICKET-8385
|
Cancellation status
|
|
|
Resolved
|
19/Feb/21 4:24 PM
|
|
TICKET-8378
|
London School 'Leave Site' message pops up when leaving the landing page for one Portal Setting
|
Fran Mico
|
|
Resolved
|
10/Mar/23 12:31 PM
|
|
TICKET-8368
|
No email not being populated in Enquiries - urgent (can't process bookings)
|
Brett Talbot
|
|
Resolved
|
19/Feb/21 11:24 AM
|
|
TICKET-8333
|
RE: Country View - to update CSM
|
|
|
Resolved
|
03/Feb/21 10:35 AM
|
|
TICKET-8303
|
Missing stats
|
Brett Talbot
|
|
Resolved
|
26/May/21 9:52 AM
|
|
TICKET-8290
|
Please check Booking Statistics - by Net for Elif Cmre and Federica Brugnoletti
|
Brett Talbot
|
|
Resolved
|
10/Mar/23 12:30 PM
|