|
TICKET-12625
|
Online Payment not working
|
Brett Talbot
|
|
Resolved
|
10/Jul/24 4:55 PM
|
|
TICKET-12517
|
New users - rupert.stocks@londonschool.com and accounts@londonschool.com
|
Brett Talbot
|
|
Resolved
|
18/Jul/24 10:32 AM
|
|
TICKET-12512
|
Urgent - Issue with Restaurant Pass and Insurance
|
Brett Talbot
|
|
Resolved
|
12/Jun/24 9:22 AM
|
|
TICKET-12510
|
Fw: The London School of English - booking form problem
|
Brett Talbot
|
|
Resolved
|
10/Jun/24 10:57 AM
|
|
TICKET-12454
|
Data Storage Exceeded - The London School of English / Salesforce
|
Brett Talbot
|
|
Resolved
|
30/Jul/24 1:42 PM
|
|
TICKET-12301
|
API access details
|
Brett Talbot
|
|
Resolved
|
24/Apr/24 1:41 PM
|
|
TICKET-11869
|
New report - contact details - students here This Week
|
Brett Talbot
|
|
Resolved
|
22/Jan/24 10:04 PM
|
|
TICKET-11860
|
Sandbox Refresh for Vonage Implementation
|
Brett Talbot
|
|
Resolved
|
27/Feb/24 2:19 PM
|
|
TICKET-11751
|
API to booking widget - needs attention
|
Brett Talbot
|
|
Resolved
|
14/Feb/24 11:15 AM
|
|
TICKET-11748
|
URGENT! My proifile has no permission to close the classes
|
Brett Talbot
|
|
Resolved
|
25/Jan/24 11:57 AM
|
|
TICKET-11734
|
URGENT: Impossible to allocate Teachers
|
Brett Talbot
|
|
Resolved
|
17/Dec/23 8:27 PM
|
|
TICKET-11706
|
ML-Urgent - wrong pricetag on courses
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:08 PM
|
|
TICKET-11672
|
Bank a/c set up for ML
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:07 PM
|
|
TICKET-11287
|
Coursesteam permissions
|
Brett Talbot
|
|
Resolved
|
24/Aug/23 3:45 PM
|
|
TICKET-11278
|
URGENT - Online Booking Form not working
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:10 PM
|
|
TICKET-11216
|
Ali Faiq Zidan (ST-93973) Enrolment cannot be changed due to an error [Error:Required fields are missing: [Estimate Booking]]
|
Brett Talbot
|
|
Resolved
|
17/Jul/24 11:13 AM
|
|
TICKET-11117
|
Affinity AG-11497 Payment cannot be created at this time
|
Brett Talbot
|
|
Resolved
|
18/Jul/24 10:28 AM
|
|
TICKET-11044
|
SMS Package enablement for London School
|
Brett Talbot
|
|
Resolved
|
17/Jul/24 11:08 AM
|
|
TICKET-10877
|
Cannot allocate receipt
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:07 PM
|
|
TICKET-10770
|
2 x data fields to be synched with Pardot
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:02 PM
|
|
TICKET-10762
|
Booking form not sending through details
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:07 PM
|
|
TICKET-10690
|
Finance Support Meeting
|
Brett Talbot
|
|
Resolved
|
18/Jul/24 11:08 AM
|
|
TICKET-10689
|
LSE Archive Debtors - 31/12/2022
|
Brett Talbot
|
|
Resolved
|
05/Apr/23 1:03 PM
|
|
TICKET-10679
|
Holidays not showing on classing screen
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:08 PM
|
|
TICKET-10661
|
Alumni flow broken - need a resolution
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:06 PM
|
|
TICKET-10660
|
Debtors Report problems
|
Brett Talbot
|
|
Resolved
|
05/Apr/23 1:02 PM
|
|
TICKET-10536
|
Days until last course/next course scheduled batch flows
|
Brett Talbot
|
|
Resolved
|
23/Apr/23 8:45 PM
|
|
TICKET-10463
|
Urgent! account balances not showing
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:09 PM
|
|
TICKET-10451
|
URGENT - IT code finance balances not working properly now
|
Brett Talbot
|
|
Resolved
|
05/Apr/23 12:29 PM
|
|
TICKET-10442
|
Error with manual invoicing - AG-010074
|
Brett Talbot
|
|
Resolved
|
25/Jan/24 11:45 AM
|
|
TICKET-10428
|
RE: Quick Update/Questions - Missing Organisation on Schools
|
Brett Talbot
|
|
Resolved
|
21/Feb/23 2:22 PM
|
|
TICKET-10419
|
Additional CRM user - reconcile LSE Sales Cloud Licensing
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:05 PM
|
|
TICKET-10367
|
Issues with course bundles disappearing in eFlex
|
Brett Talbot
|
|
Resolved
|
18/Jul/24 10:25 AM
|
|
TICKET-10234
|
account balance
|
Brett Talbot
|
|
Resolved
|
06/Mar/23 9:57 PM
|
|
TICKET-10170
|
URGENT: SFDC Expiring Certificate Notification
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:35 PM
|
|
TICKET-10147
|
Leads queue issues
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:59 PM
|
|
TICKET-10028
|
Salesforce Pardot connection errors
|
Brett Talbot
|
|
Resolved
|
05/Sep/22 1:51 PM
|
|
TICKET-10012
|
RE: SFDC Expiring Certificate Notification
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:35 PM
|
|
TICKET-10009
|
Re: Pls investigate if our online booking tool is working
|
Brett Talbot
|
|
Resolved
|
09/Feb/23 10:50 AM
|
|
TICKET-9919
|
London School Data housekeeping
|
Brett Talbot
|
|
Resolved
|
09/Feb/23 10:51 AM
|
|
TICKET-9912
|
'Default School' HPG value
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:59 PM
|
|
TICKET-9911
|
Salesforce field "Course(s) Required" - data type change / or editing permissions
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:59 PM
|
|
TICKET-9835
|
LSE PCQ updates
|
Brett Talbot
|
|
Resolved
|
06/Mar/23 10:00 PM
|
|
TICKET-9819
|
Re: Aircall Salesforce Metrics
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:37 PM
|
|
TICKET-9776
|
Error with converting Enquiry - New Referrer field requested
|
Brett Talbot
|
|
Resolved
|
15/Aug/22 5:30 PM
|
|
TICKET-9754
|
Week numbering
|
Brett Talbot
|
|
Resolved
|
06/Mar/23 10:00 PM
|
|
TICKET-9731
|
Aircall Client - London School of English Salesforce Automated Workflows
|
Brett Talbot
|
|
Resolved
|
20/Jun/23 10:13 PM
|
|
TICKET-9721
|
Receipt cannot be created
|
Brett Talbot
|
|
Resolved
|
15/Aug/22 7:08 PM
|
|
TICKET-9704
|
Aircall meeting recap
|
Brett Talbot
|
|
Resolved
|
15/Aug/22 9:16 PM
|
|
TICKET-9703
|
Creating channel request
|
Brett Talbot
|
|
Resolved
|
15/May/22 8:17 AM
|
|
TICKET-9701
|
Lead Assignment Rule not working (URGENT)
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:35 PM
|
|
TICKET-9669
|
Aircall integration issues
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:59 PM
|
|
TICKET-9668
|
NEW classroom on Classing Screen
|
Brett Talbot
|
|
Resolved
|
22/Apr/22 5:55 PM
|
|
TICKET-9571
|
Unable to schedule some lessons on LSE scheduling screen
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:46 PM
|
|
TICKET-9480
|
Booking status name
|
Brett Talbot
|
|
Resolved
|
15/Aug/22 9:31 PM
|
|
TICKET-9460
|
Cannot log in
|
Brett Talbot
|
|
Resolved
|
15/Aug/22 3:09 PM
|
|
TICKET-9410
|
RE: Issues with sending emails from SW (Urgent)
|
Brett Talbot
|
|
Resolved
|
10/Mar/23 12:31 PM
|
|
TICKET-9407
|
Aircall Dashboard
|
Brett Talbot
|
|
Resolved
|
20/Jun/23 10:18 PM
|
|
TICKET-9305
|
Online Booking Form errors
|
Brett Talbot
|
|
Resolved
|
21/Dec/21 3:53 PM
|
|
TICKET-9288
|
Re: Trust Pilot
|
Brett Talbot
|
|
Resolved
|
15/Aug/22 9:17 PM
|
|
TICKET-9229
|
Error with Duration for converted bookings on new Individual Tuition course codes
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:35 PM
|
|
TICKET-9207
|
Dashboard widget
|
Brett Talbot
|
|
Resolved
|
16/Nov/21 12:41 PM
|
|
TICKET-9051
|
londonschool.se SPF records
|
Brett Talbot
|
|
Resolved
|
04/Oct/21 5:35 PM
|
|
TICKET-8970
|
RE: Meeting tomorrow
|
Brett Talbot
|
|
Resolved
|
09/Feb/23 10:40 AM
|
|
TICKET-8884
|
Document creation errors
|
Brett Talbot
|
|
Resolved
|
09/Feb/23 11:14 AM
|
|
TICKET-8804
|
Problem uploading emails with attachments to account
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:51 PM
|
|
TICKET-8777
|
Debtor/creditor Balances as at 31/12/2020
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:51 PM
|
|
TICKET-8772
|
Please unlock - EOM
|
Brett Talbot
|
|
Resolved
|
06/Jul/21 4:06 PM
|
|
TICKET-8771
|
Errors with PCQs + Online Test
|
Brett Talbot
|
|
Resolved
|
04/Aug/21 4:12 PM
|
|
TICKET-8753
|
Debtors Reports for auditors
|
Brett Talbot
|
|
Resolved
|
10/Mar/23 12:31 PM
|
|
TICKET-8752
|
FW: Access to SW through lightning
|
Brett Talbot
|
|
Resolved
|
04/Aug/21 4:15 PM
|
|
TICKET-8736
|
Error with Default School in Company Student Opportunity
|
Brett Talbot
|
|
Resolved
|
16/Jul/21 9:44 AM
|
|
TICKET-8731
|
Finance balance
|
Brett Talbot
|
|
Resolved
|
06/Mar/23 10:07 PM
|
|
TICKET-8706
|
Unable to make changes to Enrolment after changing Invoice Method
|
Brett Talbot
|
|
Resolved
|
18/Jun/21 1:57 PM
|
|
TICKET-8662
|
Issues with handover notes for Individual Tuition Bookings
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:53 PM
|
|
TICKET-8619
|
Enquiry estimate not converting to enrolment ST-90987
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:51 PM
|
|
TICKET-8601
|
Account locked
|
Brett Talbot
|
|
Resolved
|
15/Aug/22 7:10 PM
|
|
TICKET-8562
|
Leaving Certificates
|
Brett Talbot
|
|
Resolved
|
29/Apr/21 8:15 AM
|
|
TICKET-8558
|
FW: Course codes for LSO allocation
|
Brett Talbot
|
|
Resolved
|
15/Aug/22 9:35 PM
|
|
TICKET-8512
|
Issue online booking form cannot be saved
|
Brett Talbot
|
|
Resolved
|
15/Aug/22 9:19 PM
|
|
TICKET-8498
|
Error with PCQ submission
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:35 PM
|
|
TICKET-8473
|
Unable to print out Document Badge Labels
|
Brett Talbot
|
|
Resolved
|
29/Mar/21 11:42 AM
|
|
TICKET-8468
|
URGENT - issue with finance transactions/manual invoices for Company/Agent accounts
|
Brett Talbot
|
|
Resolved
|
31/May/21 8:57 AM
|
|
TICKET-8459
|
Merging FAB 10.03.2021
|
Brett Talbot
|
|
Resolved
|
28/Jun/22 7:16 PM
|
|
TICKET-8455
|
Refunds and credits
|
Brett Talbot
|
|
Resolved
|
06/Mar/23 10:05 PM
|
|
TICKET-8444
|
Commissions and refunds
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:50 PM
|
|
TICKET-8368
|
No email not being populated in Enquiries - urgent (can't process bookings)
|
Brett Talbot
|
|
Resolved
|
19/Feb/21 11:24 AM
|
|
TICKET-8303
|
Missing stats
|
Brett Talbot
|
|
Resolved
|
26/May/21 9:52 AM
|
|
TICKET-8290
|
Please check Booking Statistics - by Net for Elif Cmre and Federica Brugnoletti
|
Brett Talbot
|
|
Resolved
|
10/Mar/23 12:30 PM
|
|
TICKET-8237
|
Workflow email trigger for last minute Restaurant Pass bookings
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:35 PM
|
|
TICKET-8234
|
Marking & Viewing attendance on the IT code
|
Brett Talbot
|
|
Resolved
|
26/May/21 10:32 AM
|
|
TICKET-8225
|
Reversing cancelled enrolment - is it possible? :S
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:34 PM
|
|
TICKET-8221
|
Restaurant Pass - still an issue :S
|
Brett Talbot
|
|
Resolved
|
10/Dec/20 9:02 AM
|
|
TICKET-8213
|
insurance dates
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:50 PM
|
|
TICKET-8185
|
An enrolment issue
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:28 PM
|
|
TICKET-8173
|
Booking Widget number of weeks discrepancy
|
Brett Talbot
|
|
Resolved
|
15/Aug/22 9:36 PM
|
|
TICKET-8166
|
RE: Individual Tuition Codes
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:34 PM
|
|
TICKET-8149
|
FW: Schoolworks - handovers for MSD TURKEY groups
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:50 PM
|
|
TICKET-8130
|
Copy Dates From - error message
|
Brett Talbot
|
|
Resolved
|
02/Nov/20 12:40 PM
|
|
TICKET-8121
|
Viewing attendance statistics on SW
|
Brett Talbot
|
|
Resolved
|
22/Oct/20 1:06 PM
|