|
TICKET-8118
|
Leaving Certificates not working for Westcroft Square
|
Brett Talbot
|
|
Resolved
|
22/Oct/20 3:36 PM
|
|
TICKET-8117
|
Email links to complete SW feedback
|
Brett Talbot
|
|
Resolved
|
22/Oct/20 1:14 PM
|
|
TICKET-8107
|
unlock account
|
Brett Talbot
|
|
Resolved
|
16/Oct/20 3:32 PM
|
|
TICKET-8103
|
Can't see all info in a student account
|
Brett Talbot
|
|
Resolved
|
22/Oct/20 2:46 PM
|
|
TICKET-8102
|
Restaurant pass
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:50 PM
|
|
TICKET-8066
|
Full course feedback for face-to-face courses
|
Brett Talbot
|
|
Resolved
|
01/Oct/20 11:15 PM
|
|
TICKET-8023
|
Showing true income by weeks on Finance Statistics
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:50 PM
|
|
TICKET-8016
|
First Day Registration forms - changing to enrolment level
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:34 PM
|
|
TICKET-8014
|
Mystery Person on Report
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:49 PM
|
|
TICKET-7994
|
Receipts by week using Finance Statistics
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 5:01 PM
|
|
TICKET-7990
|
Holidays 2021 non showing in the system
|
Brett Talbot
|
|
Resolved
|
18/Aug/20 11:42 AM
|
|
TICKET-7982
|
FW: ST-90496 /Problem with PCQ
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:28 PM
|
|
TICKET-7948
|
Setting up Flywire payment method
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:33 PM
|
|
TICKET-7946
|
Record Type can't change in price item
|
Brett Talbot
|
|
Resolved
|
20/Aug/20 11:51 AM
|
|
TICKET-7944
|
Inactive users still receive reports
|
Brett Talbot
|
|
Resolved
|
20/Aug/20 11:49 AM
|
|
TICKET-7942
|
New documents to upload into system
|
Brett Talbot
|
|
Resolved
|
13/Aug/20 11:37 AM
|
|
TICKET-7940
|
Student portal activation links not working
|
Brett Talbot
|
|
Resolved
|
21/Jul/20 7:18 PM
|
|
TICKET-7932
|
Invalid token error message - Yoko Yoshimura Ref ST-90465
|
Brett Talbot
|
|
Resolved
|
22/Jul/20 11:20 AM
|
|
TICKET-7928
|
Sagepay error
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:33 PM
|
|
TICKET-7920
|
Corrupted PDF attachments
|
Brett Talbot
|
|
Resolved
|
13/Aug/20 11:37 AM
|
|
TICKET-7867
|
Course codes for the website
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:33 PM
|
|
TICKET-7866
|
WS analysis
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:49 PM
|
|
TICKET-7855
|
New PCQs for online courses
|
Brett Talbot
|
|
Resolved
|
31/Oct/20 10:58 AM
|
|
TICKET-7839
|
Online Feedback wasn't sent last week
|
Brett Talbot
|
|
Resolved
|
31/Oct/20 10:57 AM
|
|
TICKET-7830
|
Duplicate accounts created with Sagepay payments
|
Brett Talbot
|
|
Resolved
|
18/May/20 3:58 PM
|
|
TICKET-7811
|
Not getting any scheduled reports
|
Brett Talbot
|
|
Resolved
|
27/Apr/20 2:37 PM
|
|
TICKET-7810
|
Issue with finance allocation + totals - ST 89576
|
Brett Talbot
|
|
Resolved
|
06/May/20 5:34 PM
|
|
TICKET-7803
|
Feedback Triggers
|
Brett Talbot
|
|
Resolved
|
06/May/20 6:18 PM
|
|
TICKET-7802
|
MSD - Leaving Report Comments
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:49 PM
|
|
TICKET-7775
|
E-commerce tracking and attribution issue
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:49 PM
|
|
TICKET-7766
|
Choose a course followed by timetable?
|
Brett Talbot
|
|
Resolved
|
20/Aug/20 11:57 AM
|
|
TICKET-7764
|
students don't appear on classing
|
Brett Talbot
|
|
Resolved
|
15/Aug/22 9:39 PM
|
|
TICKET-7757
|
Fw: Receipt for Wellington Cesar Alves Rocha Ref ST-90038
|
Brett Talbot
|
|
Resolved
|
26/Mar/20 10:54 AM
|
|
TICKET-7756
|
Fw: Receipt for Douglas Alves Rocha Ref ST-90086
|
Brett Talbot
|
|
Resolved
|
26/Mar/20 10:54 AM
|
|
TICKET-7696
|
PCQs tomorrow
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:45 PM
|
|
TICKET-7686
|
Activating Financial Promotion discount code - help please
|
Brett Talbot
|
|
Resolved
|
23/Feb/23 10:34 PM
|
|
TICKET-7665
|
Online test and PCQ questions
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:45 PM
|
|
TICKET-7649
|
RE: SW report/file of questions for PCQs
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:45 PM
|
|
TICKET-7648
|
Online testing
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:45 PM
|
|
TICKET-7621
|
End of Course Block Feedback - Westcroft Square
|
Brett Talbot
|
|
Resolved
|
07/Feb/20 9:11 PM
|
|
TICKET-7598
|
Create a receipt
|
Brett Talbot
|
|
Resolved
|
31/Jan/20 3:02 PM
|
|
TICKET-7460
|
Remove recommendations on final reports
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:45 PM
|
|
TICKET-7316
|
RE: SW Update Installed - Teacher Portal Update
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:45 PM
|
|
TICKET-6998
|
CP overriding levels from PCQ
|
Brett Talbot
|
|
Resolved
|
15/Aug/22 9:42 PM
|
|
TICKET-6906
|
Alex Kostner (ST-87895)
|
Brett Talbot
|
|
Resolved
|
18/Sep/19 7:40 PM
|
|
TICKET-6877
|
FW: Course change help - ST88317
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:44 PM
|
|
TICKET-6085
|
Accommodation feedback questions not showing in survey
|
Brett Talbot
|
|
Resolved
|
11/Jun/19 1:25 PM
|
|
TICKET-6082
|
Homestay charges at Canterbury
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:28 PM
|
|
TICKET-5994
|
Course Change - Zyad Sulaiman S AlJomaa (ST-87190) - Issue with agent discount
|
Brett Talbot
|
|
Resolved
|
02/Apr/19 4:00 PM
|
|
TICKET-5972
|
Ya-Ming Hsueh (ST-84963) - fault with agent discount
|
Brett Talbot
|
|
Resolved
|
30/Mar/20 4:22 PM
|
|
TICKET-5855
|
FW: ACTION MAY BE REQUIRED: Critical Update to Records Submitted Behind the Scenes Approval Process Routing Activating on April 2, 2019
|
Brett Talbot
|
|
Resolved
|
12/Feb/19 9:53 AM
|
|
TICKET-5842
|
FW: Report: 905 Feedback - Homestay run at 08/02/2019 12:21
|
Brett Talbot
|
|
Resolved
|
05/Apr/19 1:52 PM
|
|
TICKET-5807
|
Invoicing issue on Schoolworks ST-87724
|
Brett Talbot
|
|
Resolved
|
04/Feb/19 9:42 AM
|
|
TICKET-5779
|
Phone call re: link based surveys
|
Brett Talbot
|
|
Resolved
|
30/Jan/19 12:16 PM
|
|
TICKET-5669
|
Online shopping cart update needed - SSL certificate
|
Brett Talbot
|
|
Resolved
|
04/Apr/19 1:01 AM
|
|
TICKET-5650
|
Insurance policy as document template
|
Brett Talbot
|
|
Resolved
|
04/Jan/19 3:01 PM
|
|
TICKET-5631
|
Annalisa Cozzani - Unable to convert Estimate
|
Brett Talbot
|
|
Resolved
|
19/Mar/20 5:17 PM
|
|
TICKET-5507
|
Patcharanan Thirathanajaroenwong (ST-85466) and Puttita Phinyolapha (ST-85994)
|
Brett Talbot
|
|
Resolved
|
17/Jan/19 3:57 PM
|
|
TICKET-5454
|
RE: TICKET-5148 Development request for learner plans (FYIA)
|
Brett Talbot
|
|
Resolved
|
18/Dec/18 1:45 PM
|
|
TICKET-5422
|
Homestay not found
|
Brett Talbot
|
|
Resolved
|
15/Nov/18 5:04 PM
|
|
TICKET-5387
|
FW: AMENDED COURSE CHANGE: WS 322 Puttita Phinyolapha (ST-85994) ETO: GoUni
|
Brett Talbot
|
|
Resolved
|
08/Apr/19 8:53 AM
|
|
TICKET-5345
|
Changing Student account in Enrolment/Estimate after converting
|
Brett Talbot
|
|
Resolved
|
19/Mar/20 1:17 PM
|
|
TICKET-5287
|
Issues with Learner Plans (1-1 courses not configured?)
|
Brett Talbot
|
|
Resolved
|
19/Mar/20 12:07 PM
|
|
TICKET-5275
|
How to enable a £20 per week fee for any special dietary requirement for Homestay - Online bookings system
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:46 PM
|
|
TICKET-5263
|
Finance Market Country, Finance Market Territory, Finance Market Manager
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:31 PM
|
|
TICKET-5214
|
Re: PCQ to complete London School of English
|
Brett Talbot
|
|
Resolved
|
19/Mar/20 11:09 AM
|
|
TICKET-5185
|
Fw: COURSE CHANGE: Yu Hua Lin (86400) ETO: Direct
|
Brett Talbot
|
|
Resolved
|
19/Mar/20 10:16 AM
|
|
TICKET-5184
|
Fw: COURSE CHANGE: WS 299 Puttita Phinyolapha (85994) ETO: Go Uni
|
Brett Talbot
|
|
Resolved
|
08/Apr/19 12:24 PM
|
|
TICKET-5164
|
LSE error with Lead conversion
|
Brett Talbot
|
|
Resolved
|
19/Sep/18 9:58 AM
|
|
TICKET-5162
|
LSE error with Lead conversion
|
Brett Talbot
|
|
Resolved
|
19/Mar/20 10:10 AM
|
|
TICKET-5156
|
a new login problem
|
Brett Talbot
|
|
Resolved
|
04/Apr/19 1:18 AM
|
|
TICKET-5152
|
FW: Student accommodation issue
|
Brett Talbot
|
|
Resolved
|
18/Mar/20 8:46 PM
|
|
TICKET-5150
|
Re: CRM Estimate Document Templates - help pls
|
Brett Talbot
|
|
Resolved
|
20/Feb/19 5:50 PM
|
|
TICKET-5131
|
LS Online activation problem
|
Brett Talbot
|
|
Resolved
|
08/Apr/19 1:09 PM
|
|
TICKET-5105
|
londonschool online - Stella Monti
|
Brett Talbot
|
|
Resolved
|
04/Apr/19 1:16 AM
|
|
TICKET-5099
|
FW: COURSE CHANGE: WS 277 Nozomi Tahara (84410) ETO: DEOW Co Ltd.
|
Brett Talbot
|
|
Resolved
|
26/Mar/20 4:45 PM
|
|
TICKET-5097
|
FW: 284 Yu Cing Jheng (83544) WS
|
Brett Talbot
|
|
Resolved
|
21/Sep/18 11:56 AM
|
|
TICKET-5071
|
mass texting to phone numbers
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:29 PM
|
|
TICKET-5068
|
On-line PCQs
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 3:48 PM
|
|
TICKET-5060
|
charging at 2019 prices for non-course products
|
Brett Talbot
|
|
Resolved
|
18/Mar/20 4:22 PM
|
|
TICKET-5057
|
Placement student - urgent
|
Brett Talbot
|
|
Resolved
|
18/Mar/20 4:20 PM
|
|
TICKET-5056
|
Issue with PCQ ST-86051
|
Brett Talbot
|
|
Resolved
|
08/Apr/19 2:59 PM
|
|
TICKET-5054
|
FW: SW Reports
|
Brett Talbot
|
|
Resolved
|
31/Oct/18 6:33 PM
|
|
TICKET-5045
|
Canterbury Accommodation Payments
|
Brett Talbot
|
|
Resolved
|
18/Mar/20 4:09 PM
|
|
TICKET-5029
|
Unable to view handovers for returning students
|
Brett Talbot
|
|
Resolved
|
24/Feb/23 4:29 PM
|
|
TICKET-5002
|
Ibrahim Alromi
|
Brett Talbot
|
|
Resolved
|
18/Mar/20 3:48 PM
|
|
TICKET-4950
|
Missing Service Default School on Finance Journals
|
Brett Talbot
|
|
Resolved
|
09/Aug/18 3:30 PM
|
|
TICKET-4936
|
RE: Email to Lead Ready
|
Brett Talbot
|
|
Resolved
|
06/Apr/19 4:37 AM
|
|
TICKET-4875
|
Suguru Ogata ST-85172
|
Brett Talbot
|
|
Resolved
|
08/Apr/19 12:25 PM
|
|
TICKET-4866
|
PCQs not Visible
|
Brett Talbot
|
|
Resolved
|
20/Jul/18 4:47 PM
|
|
TICKET-4833
|
Records of payment recorded on Finance Journals and Finance Statistics.
|
Brett Talbot
|
|
Resolved
|
04/Apr/19 1:25 AM
|
|
TICKET-4644
|
Insufficient Privileges - LSE Salesforce licences
|
Brett Talbot
|
|
Resolved
|
06/Aug/18 9:12 PM
|
|
TICKET-4590
|
Learner plans publishing issue
|
Brett Talbot
|
|
Resolved
|
18/Mar/20 1:59 PM
|
|
TICKET-4397
|
FW: 119 Suguru Ogata (ST-85172) HPG Global Study
|
Brett Talbot
|
|
Resolved
|
26/Apr/18 12:54 PM
|
|
TICKET-4390
|
Credit sales not shown on my report
|
Brett Talbot
|
|
Resolved
|
18/Mar/20 1:44 PM
|
|
TICKET-4370
|
FW: COURSE CHANGE: Yang Liu (83670) ETO: Beijing JJL Overseas Education Consulting & Service Co Ltd
|
Brett Talbot
|
|
Resolved
|
18/Mar/20 1:41 PM
|
|
TICKET-4367
|
119 Suguru Ogata (ST-85172) HPG Global Study
|
Brett Talbot
|
|
Resolved
|
16/May/19 12:08 AM
|
|
TICKET-4262
|
Eflex bundle codes
|
Brett Talbot
|
|
Resolved
|
28/Mar/18 1:30 AM
|
|
TICKET-4261
|
Rename/Reorganise Tabs in Student Portal
|
Brett Talbot
|
|
Resolved
|
18/Mar/20 1:37 PM
|
|
TICKET-4260
|
Add a publish button to the bottom of the learner plan
|
Brett Talbot
|
|
Resolved
|
18/Mar/20 1:32 PM
|