|
TICKET-4982
|
Student difficulty logging in
|
Tariq Nazir
|
|
Resolved
|
18/Dec/18 2:03 PM
|
|
TICKET-4979
|
Vullnet Sinaj (ST-86791)
|
Tariq Nazir
|
|
Resolved
|
14/Aug/18 4:09 PM
|
|
TICKET-4950
|
Missing Service Default School on Finance Journals
|
Brett Talbot
|
|
Resolved
|
09/Aug/18 3:30 PM
|
|
TICKET-4939
|
Glitch in a final learner plan
|
Tariq Nazir
|
|
Resolved
|
07/Aug/18 5:23 PM
|
|
TICKET-4930
|
ISSUE: PCQ not available for Maria Anikina Ref ST-86797
|
Tariq Nazir
|
|
Resolved
|
18/Dec/18 2:03 PM
|
|
TICKET-4912
|
ISSUE: Cannot log into account Mr Alberto Leon Herrero ST-81954
|
Tariq Nazir
|
|
Resolved
|
31/Jul/18 3:57 PM
|
|
TICKET-4909
|
PCQ not generated for ST-86780 (Stefano Maria Paci) or ST-86779 (Mariagrazia Russo)
|
Tariq Nazir
|
|
Resolved
|
31/Jul/18 8:46 AM
|
|
TICKET-4904
|
FW: Completed IGE Pre-Course Questionnaire from Yoonjoo Kim
|
Tariq Nazir
|
|
Resolved
|
30/Jul/18 3:22 PM
|
|
TICKET-4893
|
Feedback not pushed across both schools
|
Tariq Nazir
|
|
Resolved
|
26/Jul/18 5:25 PM
|
|
TICKET-4877
|
FW: Re: R: Accessing London School Online - ST-86640
|
Tariq Nazir
|
|
Resolved
|
06/Aug/18 10:09 AM
|
|
TICKET-4873
|
Issue with student account Luiza Toader (ST-86652)
|
Tariq Nazir
|
|
Resolved
|
02/May/19 5:40 PM
|
|
TICKET-4870
|
PCQ not generated for ST-86690 (Nitsa Shultz de Pontes)
|
Tariq Nazir
|
|
Resolved
|
24/Jul/18 12:15 PM
|
|
TICKET-4866
|
PCQs not Visible
|
Brett Talbot
|
|
Resolved
|
20/Jul/18 4:47 PM
|
|
TICKET-4850
|
Batch payments run for Canterbury
|
Sophie Etherington
|
|
Resolved
|
12/Sep/18 4:20 PM
|
|
TICKET-4835
|
Problems with the London School booking form
|
Sophie Etherington
|
|
Resolved
|
19/Jul/18 11:19 AM
|
|
TICKET-4764
|
RE: Fam-pay Friday 06/07/18
|
Sophie Etherington
|
|
Resolved
|
03/Jul/18 4:44 PM
|
|
TICKET-4608
|
Reset PCQ for student
|
Tariq Nazir
|
|
Resolved
|
08/Jun/18 3:50 PM
|
|
TICKET-4591
|
URGENT ISSUE: Cannot access enrolments
|
Tariq Nazir
|
|
Resolved
|
31/May/18 1:32 PM
|
|
TICKET-4580
|
Schoolworks portal not accessible to one of my trainers
|
Tariq Nazir
|
|
Resolved
|
01/Jun/18 10:19 AM
|
|
TICKET-4571
|
Error message for user Benjamin Gisin ST-86216
|
Tariq Nazir
|
|
Resolved
|
25/May/18 3:40 PM
|
|
TICKET-4563
|
Problems Accessing Online Platform
|
Tariq Nazir
|
|
Resolved
|
25/May/18 3:37 PM
|
|
TICKET-4485
|
ISSUE: Cannot save Pre-Course Questionnaire Mr David Tintillier ST-86143
|
Tariq Nazir
|
|
Resolved
|
29/May/18 2:18 PM
|
|
TICKET-4432
|
ISSUE: Reset password not received René Stroebele ST-83457
|
Tariq Nazir
|
|
Resolved
|
08/May/18 5:03 PM
|
|
TICKET-4397
|
FW: 119 Suguru Ogata (ST-85172) HPG Global Study
|
Brett Talbot
|
|
Resolved
|
26/Apr/18 12:54 PM
|
|
TICKET-4379
|
Problems logging into online account
|
Tariq Nazir
|
|
Resolved
|
25/Apr/18 10:30 AM
|
|
TICKET-4354
|
FW: Finance_Class_GenerateBatchPostBchbleV02 Job Completed for: dorota.ruminska@londonschool.com
|
Sophie Etherington
|
|
Resolved
|
16/Apr/18 11:21 AM
|
|
TICKET-4316
|
Suguru Ogata ST-85172 - Urgent - Maximum view state size limit (135KB) exceeded
|
Tariq Nazir
|
|
Resolved
|
16/Apr/18 4:04 PM
|
|
TICKET-4270
|
Issue with PCQs - Flávia Dupont de Gomes Freitas (ST-85606)
|
Tariq Nazir
|
|
Resolved
|
29/Mar/18 2:12 PM
|
|
TICKET-4268
|
Issue with PCQ - Jerome Goyet
|
Tariq Nazir
|
|
Resolved
|
28/Mar/18 3:26 PM
|
|
TICKET-4262
|
Eflex bundle codes
|
Brett Talbot
|
|
Resolved
|
28/Mar/18 1:30 AM
|
|
TICKET-4256
|
Issue with PCQs - Erla Emilsdottir (ST-85701)
|
Tariq Nazir
|
|
Resolved
|
04/Apr/18 11:32 AM
|
|
TICKET-4251
|
Issue with PCQs - Jérôme Goyet (ST-85837)
|
Tariq Nazir
|
|
Resolved
|
25/Apr/18 10:04 AM
|
|
TICKET-4140
|
Fampay batch payment
|
Brett Talbot
|
|
Resolved
|
07/Mar/18 1:22 PM
|
|
TICKET-4075
|
Support Desk Phone Number
|
Tariq Nazir
|
|
Resolved
|
23/Feb/18 2:23 PM
|
|
TICKET-4063
|
Host family payment
|
Sophie Etherington
|
|
Resolved
|
21/Feb/18 11:45 AM
|
|
TICKET-3993
|
End of course block feedback
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-3984
|
Kholoud Alqhtani 84363
|
Tariq Nazir
|
|
Resolved
|
23/Feb/18 2:33 PM
|
|
TICKET-3944
|
Problems running the Batch payment for the Family host
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-3942
|
ST-84956 - Holiday at the time of the booking
|
Tariq Nazir
|
|
Resolved
|
29/Mar/18 12:15 PM
|
|
TICKET-3857
|
Student login problems
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-3789
|
Homestay batch missing payments
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-3615
|
FW: Ilayda Ozyilmaz 84488
|
Tariq Nazir
|
|
Resolved
|
18/Dec/18 2:03 PM
|
|
TICKET-3567
|
Room types
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-3560
|
FW: Host families batch payment
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-3537
|
Employer field
|
Tariq Nazir
|
|
Resolved
|
22/Nov/17 5:21 PM
|
|
TICKET-3498
|
Prince Consort Share kitchen studio to remove from online portal but how?
|
Brett Talbot
|
|
Resolved
|
10/Mar/20 5:18 PM
|
|
TICKET-3495
|
FW: 436 Erika Ahn (82742) WS
|
Brett Talbot
|
|
Resolved
|
10/Mar/20 5:10 PM
|
|
TICKET-3489
|
Invoice method acting strangely
|
Brett Talbot
|
|
Resolved
|
08/Apr/19 2:55 PM
|
|
TICKET-3416
|
Issues with accessing Schoolworks
|
Tariq Nazir
|
|
Resolved
|
09/Nov/17 11:02 AM
|
|
TICKET-3386
|
Student login problem
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-3320
|
Restricted Access to Schoolworks
|
Brett Talbot
|
|
Resolved
|
13/Mar/18 12:16 PM
|
|
TICKET-3296
|
Creating email
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-3290
|
Issue with student trying to log on
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-3265
|
Betul Akgun 84195
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-3224
|
Student_Leaving_Report - Takumi Niwa.pdf
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-3206
|
FW: Student Dilara Caliskan ST-84075
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-3195
|
RE: New member of staff - Laura Boscato
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-3175
|
Charging for Vincent House
|
Brett Talbot
|
|
Resolved
|
09/Dec/19 5:54 PM
|
|
TICKET-3160
|
Missing leaving report
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-3128
|
Manual invoices/credits
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-3115
|
Re Katsuaki Kinkawa ST-83571
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-3110
|
Katsuaki Kinkawa ST-83571 - issues with final report
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-3068
|
Student Dilara Caliskan ST-84075
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-3056
|
Vincent Tomasoni ST-84445 - can't view PCQ
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-3047
|
Problem with on-line bookings (accommodation)
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-3016
|
Error message today
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-3012
|
FW:
|
Brett Talbot
|
|
Resolved
|
13/Mar/18 12:11 PM
|
|
TICKET-2994
|
Handover screen not loading/timing out
|
Brett Talbot
|
|
Resolved
|
13/Mar/18 12:10 PM
|
|
TICKET-2932
|
Issue with online learning tab ST-84090
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2918
|
Ex WS students showing as on holiday today
|
Brett Talbot
|
|
Resolved
|
13/Mar/18 12:09 PM
|
|
TICKET-2908
|
Error Description
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2888
|
Martina Jus ST-80914 - reset password doesn't work
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-2863
|
Nathalie Lima - no feedback
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-2862
|
RE: Exceeds limit
|
Brett Talbot
|
|
Resolved
|
13/Mar/18 12:08 PM
|
|
TICKET-2859
|
Student (ST-84154) would like to re-submit his feedback
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-2855
|
Amira Yusuf ST-84123
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-2801
|
Update LSEC Document Template for London School
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2713
|
Adding Account Salutation and Account Last Name to document
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-2709
|
Missing Feedback
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-2606
|
FW: Student Account Problem
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2556
|
FW: Invalid token for Christophe VIENNOT Ref ST-84168
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2551
|
Posting Receipts on the Account Problem
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-2538
|
Error description
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-2524
|
Problem accessing on-line PCQ and
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2519
|
ST-84153 Anousha Momeni - PCQ issue
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2516
|
PCQ error for Sooyeon Ahn Ref ST-84112
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2508
|
Sachiko Mizumoto ST-83658 - please reset account with new email address
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2492
|
Feedback not appearing in student portal
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2477
|
Re: SW capacity reporting setup/management
|
Brett Talbot
|
|
Resolved
|
13/Mar/18 12:06 PM
|
|
TICKET-2460
|
Issue with client accessing their online account
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2454
|
Problem loading reports
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2451
|
3 students need to have emailed changed to receive FCQ
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2404
|
FW: New Ticket Assigned - Response to: Contact us - new (www.londonschool.com)
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-2402
|
RE: Booking the same course later weeks
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-2401
|
Fwd: Scheduled report 111 Bookings with no invoice posted did not complete
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-2395
|
re: Accommodation placement fee and registration fee
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-2365
|
Booking System Problem
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2341
|
Setting up rooms and capacities on SW
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2339
|
Online booking system - not asking if you're booking on behalf of someone else
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2335
|
Student ST-84015 having issues logging in
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|