|
TICKET-2323
|
Problems with SW account
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2320
|
Student has an issue creating an online booking.
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2314
|
Student ST84015 not receiving email
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2304
|
Prices for IGE / EFU / AY
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2273
|
Leaner plan issues
|
Brett Talbot
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-2248
|
FW: Problem with online login
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2246
|
FW: Your new London School Student Portal password
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2235
|
FW: Enrolment confirmation for Jacobine van Parijs Ref ST-83225
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-2231
|
Student ST-82725 having problems accessing her portal
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-2211
|
Student having issue completing PCQ
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2181
|
Nancy Bodenmann 83496
|
Brett Talbot
|
|
Resolved
|
13/Mar/18 12:03 PM
|
|
TICKET-2177
|
Problem with feedback
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-2167
|
LSE - endpoint
|
Brett Talbot
|
|
Resolved
|
13/Mar/18 12:03 PM
|
|
TICKET-2166
|
PCQ trigger for individual tuition
|
Brett Talbot
|
|
Resolved
|
13/Mar/18 12:02 PM
|
|
TICKET-2155
|
FW: Account Test for Chris Strawson
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-2149
|
Add Luxembourgish Passport Nationality
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-2148
|
Nancy Christine Bodenmann
|
Brett Talbot
|
|
Resolved
|
13/Mar/18 12:01 PM
|
|
TICKET-2116
|
Unable to allocate teacher Douglas Nakaya to classes
|
Brett Talbot
|
|
Resolved
|
13/Mar/18 11:59 AM
|
|
TICKET-2082
|
Feedback completed but completed date field missing
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-2063
|
Sending a schoolworks email error
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2062
|
Students unable to submit PCQs
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2060
|
Access SW - urgent
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2049
|
Problem with updating levels on learner plans
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2043
|
FW: Full course feedback
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2037
|
Error message when student saving feedback form
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2035
|
Account is not loading properly - urgent
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-2014
|
Error message on feedback
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-2011
|
Error message when submitting feedback
|
Phil Platt
|
|
Resolved
|
03/Apr/17 12:06 PM
|
|
TICKET-2001
|
Creating Google Document Problem
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-1994
|
Deposit option on online booking system - London School
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-1978
|
Timestamp issue again
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-1900
|
FW: Welcome to The London School of English
|
Phil Platt
|
|
Resolved
|
16/Feb/18 5:19 PM
|
|
TICKET-1880
|
FW: Enrolment confirmation for Luca Becce Ref ST-83485
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-1863
|
Accommodation Payment Batch Failing and need "All School" Option
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-1862
|
FW: permission to create agent/company
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
TICKET-1861
|
FW: Schoolworks Alert - Student under 18 at course start
|
Tariq Nazir
|
|
Resolved
|
16/Feb/18 5:20 PM
|
|
SWPROJECT-2174
|
Re: Eflex API
|
Brett Talbot
|
|
Resolved
|
14/Aug/24 11:23 AM
|
|
SWPROJECT-2074
|
LS-167 YA PCQs
|
Richard Turnbull
|
|
Resolved
|
28/Mar/24 10:29 AM
|
|
SWPROJECT-1630
|
Test URLs for Website
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 12:02 PM
|
|
SWPROJECT-1604
|
ML School Structure Queries
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 12:03 PM
|
|
SWPROJECT-1572
|
Salesforce Switch to Enhanced Domains - LSE
|
Richard Turnbull
|
|
Resolved
|
13/Oct/23 2:41 PM
|
|
SWPROJECT-1565
|
ML Course Code & Dates set-up template
|
Richard Turnbull
|
|
Resolved
|
20/Oct/23 10:19 AM
|
|
SWPROJECT-1544
|
Young Adults Booking Portal Configuration
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 12:03 PM
|
|
SWPROJECT-1499
|
FW: Low Score Alert on Mid Course Feedback - Shaheen Alsharif
|
Richard Turnbull
|
|
Resolved
|
01/Aug/23 3:08 PM
|
|
SWPROJECT-1495
|
Feedback Update/Sign-off
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 12:03 PM
|
|
SWPROJECT-1467
|
Restaurant Pass - deactivate + improve Sundry functionality
|
Richard Turnbull
|
|
Resolved
|
29/Sep/23 4:06 PM
|
|
SWPROJECT-1456
|
Eflex Integration Communications
|
Brett Talbot
|
|
Resolved
|
14/Aug/24 11:22 AM
|
|
SWPROJECT-1454
|
Mid Course Feedback Test Triggers
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 12:03 PM
|
|
TICKET-12767
|
• Error Description: Insert failed.
|
Richard Turnbull
|
|
Resolved
|
09/Aug/24 1:29 PM
|
|
TICKET-12725
|
ML online booking process
|
Richard Turnbull
|
|
Resolved
|
29/Jul/24 11:07 AM
|
|
TICKET-12716
|
FW: SW academic comment
|
Richard Turnbull
|
|
Resolved
|
19/Jul/24 12:11 PM
|
|
TICKET-12633
|
Online Portal access - returning students
|
Richard Turnbull
|
|
Resolved
|
10/Jul/24 7:03 PM
|
|
TICKET-12604
|
Postmark DKIM Configuration
|
Richard Turnbull
|
|
Resolved
|
01/Jul/24 4:03 PM
|
|
TICKET-12552
|
Post Course Email
|
Richard Turnbull
|
|
Resolved
|
17/Jul/24 9:31 AM
|
|
TICKET-12536
|
Rewording for our Booking page
|
Richard Turnbull
|
|
Resolved
|
17/Jun/24 1:58 PM
|
|
TICKET-12531
|
Leaving Report Wafa Mohamed Meloud Baryk (ST-89242)
|
|
|
Resolved
|
26/Jun/24 12:02 AM
|
|
TICKET-12517
|
New users - rupert.stocks@londonschool.com and accounts@londonschool.com
|
Brett Talbot
|
|
Resolved
|
18/Jul/24 10:32 AM
|
|
TICKET-12492
|
Re: Schoolworks Upgrade Today at 4pm
|
Richard Turnbull
|
|
Resolved
|
11/Jul/24 10:02 AM
|
|
TICKET-12481
|
FW: Summer '24 Release 1 Week Notification
|
Richard Turnbull
|
|
Resolved
|
03/Jun/24 4:59 PM
|
|
TICKET-12458
|
Learner Portal Builder - Picture Access
|
Richard Turnbull
|
|
Resolved
|
28/May/24 4:51 PM
|
|
TICKET-12454
|
Data Storage Exceeded - The London School of English / Salesforce
|
Brett Talbot
|
|
Resolved
|
30/Jul/24 1:42 PM
|
|
TICKET-12451
|
Final Feedback Spreadsheet
|
Richard Turnbull
|
|
Resolved
|
28/May/24 2:39 PM
|
|
TICKET-12444
|
ML Online Group Class Lessons not created
|
Richard Turnbull
|
|
Resolved
|
28/May/24 8:53 AM
|
|
TICKET-12399
|
new user set up
|
Richard Turnbull
|
|
Resolved
|
15/May/24 10:35 AM
|
|
TICKET-12304
|
ML Booking Portal Email Confirmation Template
|
Richard Turnbull
|
|
Resolved
|
01/May/24 10:31 AM
|
|
TICKET-12292
|
ML Individual Tuition - Location option
|
Richard Turnbull
|
|
Resolved
|
05/Jun/24 9:22 AM
|
|
TICKET-12290
|
ML Group classes - Confirmation emails for online courses
|
Richard Turnbull
|
|
Resolved
|
05/Jun/24 9:23 AM
|
|
TICKET-12289
|
ML Group classes - Remove Emergency contact details for online courses
|
Richard Turnbull
|
|
Resolved
|
05/Jun/24 9:21 AM
|
|
TICKET-12145
|
Change to ML assessment test page
|
Richard Turnbull
|
|
Resolved
|
28/Mar/24 1:18 PM
|
|
TICKET-12139
|
Service/classing issue
|
Richard Turnbull
|
|
Resolved
|
20/Mar/24 1:48 PM
|
|
TICKET-12127
|
Teacher slot not appearing for ML IT for face-to-face
|
Richard Turnbull
|
|
Resolved
|
19/Mar/24 4:50 PM
|
|
TICKET-12123
|
Change OBF Location label + specific URL for DL course
|
Richard Turnbull
|
|
Resolved
|
16/Apr/24 6:01 PM
|
|
TICKET-11973
|
FW: Booking Form with Pre - enhanced domain
|
Richard Turnbull
|
|
Resolved
|
15/Feb/24 12:06 PM
|
|
TICKET-11968
|
New Teacher emails as soon as you come back
|
Richard Turnbull
|
|
Resolved
|
14/Feb/24 9:40 PM
|
|
TICKET-11964
|
Schoolworks | SWPROJECT-1668 | Modern Languages Test – Automatic email with result
|
Richard Turnbull
|
|
Resolved
|
13/Feb/24 5:26 PM
|
|
TICKET-11958
|
Personal details messed up (2 different Accounts)
|
Richard Turnbull
|
|
Resolved
|
27/Feb/24 2:18 PM
|
|
TICKET-11909
|
Adding same course with different dates
|
Richard Turnbull
|
|
Resolved
|
01/Feb/24 9:16 PM
|
|
TICKET-11860
|
Sandbox Refresh for Vonage Implementation
|
Brett Talbot
|
|
Resolved
|
27/Feb/24 2:19 PM
|
|
TICKET-11847
|
Modern Language: Teacher view
|
Richard Turnbull
|
|
Resolved
|
17/Jan/24 5:30 PM
|
|
TICKET-11826
|
Holidays in Schoolworks
|
Richard Turnbull
|
|
Resolved
|
14/Feb/24 12:37 PM
|
|
TICKET-11817
|
Changing text from 'Bank Transfer' to 'Invoice' in Online Booking Form payment section
|
Richard Turnbull
|
|
Resolved
|
16/Jan/24 9:29 AM
|
|
TICKET-11782
|
Test webpage issue
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:56 AM
|
|
TICKET-11771
|
URGENT: Issue assigning the rooms
|
Richard Turnbull
|
|
Resolved
|
01/Feb/24 8:58 PM
|
|
TICKET-11738
|
duplicate account issue
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:56 AM
|
|
TICKET-11737
|
Course code not picking prices/not showing in the system
|
Richard Turnbull
|
|
Resolved
|
15/Jan/24 9:36 AM
|
|
TICKET-11733
|
Services and classing
|
Richard Turnbull
|
|
Resolved
|
18/Dec/23 10:16 AM
|
|
TICKET-11722
|
Urgent: Invoice error
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:55 AM
|
|
TICKET-11719
|
Default school - LSE Off
|
Richard Turnbull
|
|
Resolved
|
17/Apr/24 1:22 PM
|
|
TICKET-11689
|
Picklist on ML booking form
|
Richard Turnbull
|
|
Resolved
|
28/Mar/24 10:38 AM
|
|
TICKET-11672
|
Bank a/c set up for ML
|
Brett Talbot
|
|
Resolved
|
16/Dec/23 1:07 PM
|
|
TICKET-11664
|
double classed issue
|
Richard Turnbull
|
|
Resolved
|
30/Nov/23 12:23 PM
|
|
TICKET-11655
|
Projects & small items
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:55 AM
|
|
TICKET-11653
|
FW: Pre-course questionnaire
|
Richard Turnbull
|
|
Resolved
|
01/Feb/24 12:45 PM
|
|
TICKET-11626
|
Finance Promotion Codes
|
Richard Turnbull
|
|
Resolved
|
15/Nov/23 4:22 PM
|
|
TICKET-11601
|
FW: Mobile test screengrab
|
Richard Turnbull
|
|
Resolved
|
24/Jan/24 3:24 PM
|
|
TICKET-11581
|
Documents cannot be created
|
Richard Turnbull
|
|
Resolved
|
13/Nov/23 12:54 PM
|
|
TICKET-11561
|
Alexandre Guerrero Martins (ST-94341) Enrolment cannot be changed due to an error [Error:Required fields are missing: [Estimate Booking]]
|
Richard Turnbull
|
|
Resolved
|
16/Jul/24 10:46 PM
|
|
TICKET-11488
|
RE: Further Information Required
|
Richard Turnbull
|
|
Resolved
|
25/Jan/24 11:56 AM
|
|
TICKET-11434
|
FW: Unable to download document in the student portal
|
Richard Turnbull
|
|
Resolved
|
01/Feb/24 12:45 PM
|
|
TICKET-11402
|
Finance Promotions through the Online Booking System
|
Richard Turnbull
|
|
Resolved
|
22/Sep/23 9:49 AM
|