| Issue Type | Key | Summary | Assignee | Priority | Status | Updated |
|---|---|---|---|---|---|---|
|
|
TICKET-10690 | Finance Support Meeting | Brett Talbot |
|
Resolved | 18/Jul/24 11:08 AM |
|
|
TICKET-10689 | LSE Archive Debtors - 31/12/2022 | Brett Talbot |
|
Resolved | 05/Apr/23 1:03 PM |
|
|
TICKET-10679 | Holidays not showing on classing screen | Brett Talbot |
|
Resolved | 16/Dec/23 1:08 PM |
|
|
TICKET-10678 | Problem with the Classing Screen - Students in Class displaying all current/future students | Richard Turnbull |
|
Resolved | 16/Dec/23 1:09 PM |
|
|
TICKET-10661 | Alumni flow broken - need a resolution | Brett Talbot |
|
Resolved | 16/Dec/23 1:06 PM |
|
|
TICKET-10660 | Debtors Report problems | Brett Talbot |
|
Resolved | 05/Apr/23 1:02 PM |
|
|
TICKET-10658 | email address not correct | Richard Turnbull |
|
Resolved | 16/Dec/23 1:10 PM |
|
|
SWPROJECT-1294 | New IT Teacher Scheduling Testing - Assignment and Schools Issue | Brett Talbot |
|
Resolved | 16/Dec/23 1:00 PM |
|
|
SWPROJECT-1282 | Accredible & The London School of English - digital accreditations | Brett Talbot |
|
Resolved | 16/Dec/23 1:00 PM |
|
|
TICKET-10598 | RE: File access - The London School of English | Richard Turnbull |
|
Resolved | 25/Jan/24 11:46 AM |
|
|
SWPROJECT-1275 | Valuetext | Brett Talbot |
|
Resolved | 17/Jul/24 11:08 AM |
|
|
TICKET-10578 | PCQs - current configuration queries/add to IT Services | Richard Turnbull |
|
Resolved | 04/Aug/23 3:22 PM |
|
|
SWPROJECT-1270 | New ticket - Accredible integtration | Richard Turnbull |
|
Resolved | 25/Jan/24 12:04 PM |
|
|
TICKET-10536 | Days until last course/next course scheduled batch flows | Brett Talbot |
|
Resolved | 23/Apr/23 8:45 PM |
|
|
TICKET-10482 | RE: SWPROJECT-1227 RE: Schoolworks Project Meeting Update | Richard Turnbull |
|
Resolved | 25/Jan/24 11:47 AM |
|
|
SWPROJECT-1235 | eFlex Integration - new API details | Brett Talbot |
|
Resolved | 19/Jul/23 2:01 PM |
|
|
SWPROJECT-1232 | Student Portal - Switch to Lightning (LS-68) | Richard Turnbull |
|
Resolved | 25/Jan/24 12:03 PM |
|
|
TICKET-10463 | Urgent! account balances not showing | Brett Talbot |
|
Resolved | 16/Dec/23 1:09 PM |
|
|
TICKET-10451 | URGENT - IT code finance balances not working properly now | Brett Talbot |
|
Resolved | 05/Apr/23 12:29 PM |
|
|
TICKET-10445 | Can you please unlock this account? Thanks EOM | Richard Turnbull |
|
Resolved | 16/Dec/23 1:10 PM |
|
|
TICKET-10443 | Error Description: Insert failed. First exception on row 0; first error: INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY, insufficient access rights on cross-reference id: 0064J00000LHD7j: [] | Richard Turnbull |
|
Resolved | 16/Dec/23 1:09 PM |
|
|
TICKET-10442 | Error with manual invoicing - AG-010074 | Brett Talbot |
|
Resolved | 25/Jan/24 11:45 AM |
|
|
SWPROJECT-1227 | RE: Schoolworks Project Meeting Update | Richard Turnbull |
|
Resolved | 16/Dec/23 1:02 PM |
|
|
TICKET-10428 | RE: Quick Update/Questions - Missing Organisation on Schools | Brett Talbot |
|
Resolved | 21/Feb/23 2:22 PM |
|
|
TICKET-10424 | Unable to post payments/finance balance 0 | Richard Turnbull |
|
Resolved | 25/Jan/24 11:48 AM |
|
|
TICKET-10423 | Error You don't have access to any organisation/finance balance 0 | Richard Turnbull |
|
Resolved | 25/Jan/24 11:45 AM |
|
|
TICKET-10419 | Additional CRM user - reconcile LSE Sales Cloud Licensing | Brett Talbot |
|
Resolved | 16/Dec/23 1:05 PM |
|
|
TICKET-10391 | Trustpilot email - copy request | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-10390 | Weekly Feedback for Individual Tuition Courses | Richard Turnbull |
|
Resolved | 25/Jan/24 11:49 AM |
|
|
TICKET-10367 | Issues with course bundles disappearing in eFlex | Brett Talbot |
|
Resolved | 18/Jul/24 10:25 AM |
|
|
TICKET-10339 | Tracking bookings - Google Tag Manager | Richard Turnbull |
|
Resolved | 25/Jan/24 11:48 AM |
|
|
TICKET-10326 | FW: Pre-Course Questionnaire Reminder | Richard Turnbull |
|
Resolved | 16/Dec/23 1:08 PM |
|
|
SWPROJECT-1150 | RE: Learncube API Access | Brett Talbot |
|
Resolved | 10/Feb/23 6:05 PM |
|
|
TICKET-10315 | Alumni field on account in Salesforce enquiry | Richard Turnbull |
|
Resolved | 16/Dec/23 1:10 PM |
|
|
SWPROJECT-1271 | Scheduling function on the Trainer Portal (LS-85) | Richard Turnbull |
|
Resolved | 25/Jan/24 12:02 PM |
|
|
TICKET-10294 | SPE codes and learner plans | Richard Turnbull |
|
Resolved | 25/Jan/24 11:47 AM |
|
|
TICKET-10271 | Access to the Accreditation Documents on Google Docs | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
SWPROJECT-1123 | Statuses Catch Up | Richard Turnbull |
|
Resolved | 25/Jan/24 12:04 PM |
|
|
TICKET-10259 | Schoolworks Pardot integration - 30 mins briefing needed | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-10234 | account balance | Brett Talbot |
|
Resolved | 06/Mar/23 9:57 PM |
|
|
TICKET-10233 | RE: Pardot Schoolworks Integration Call/Documentation | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-10232 | RE: Automated Course Cancelled Emails | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-10227 | Receipt cannot be created at this time - please check | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-10213 | Can't process payment - overpayment | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
SWPROJECT-1087 | Adding Compulsory Weekly Restaurant Pass - Online Booking Portal | Richard Turnbull |
|
Resolved | 29/Sep/23 9:33 AM |
|
|
TICKET-10170 | URGENT: SFDC Expiring Certificate Notification | Brett Talbot |
|
Resolved | 23/Feb/23 10:35 PM |
|
|
TICKET-10165 | Booking Form Automatically Adds Lunches | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-10159 | please unlock - thanks (Nicolas Dubar) | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-10147 | Leads queue issues | Brett Talbot |
|
Resolved | 24/Feb/23 3:59 PM |
|
|
TICKET-10143 | Shopping cart not working | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
SWPROJECT-1041 | Re: Salesforce workflows - Aircall | Brett Talbot |
|
Resolved | 20/Jun/23 10:14 PM |
|
|
SWPROJECT-1025 | Statuses project - including Auto-Complete | Richard Turnbull |
|
Resolved | 25/Jan/24 12:03 PM |
|
|
TICKET-10090 | FW: Leaving Report problem | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-10059 | Issues with downloading learner reports/PCQs/login | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-10041 | balance not shown - FAB update | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-10040 | Leaving Report problem | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-10032 | Issues with PCQ - not automatically allocated | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-10028 | Salesforce Pardot connection errors | Brett Talbot |
|
Resolved | 05/Sep/22 1:51 PM |
|
|
TICKET-10022 | Pre-Course Questionnaires not triggered for Online IT | Richard Turnbull |
|
Resolved | 25/Jan/24 11:46 AM |
|
|
TICKET-10018 | PCQ emails - internal completed notification emails | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-10012 | RE: SFDC Expiring Certificate Notification | Brett Talbot |
|
Resolved | 23/Feb/23 10:35 PM |
|
|
TICKET-10009 | Re: Pls investigate if our online booking tool is working | Brett Talbot |
|
Resolved | 09/Feb/23 10:50 AM |
|
|
SWPROJECT-954 | Student Portal Login report | Brett Talbot |
|
Resolved | 16/Aug/22 11:05 AM |
|
|
SWPROJECT-951 | PCQ Reminders | Richard Turnbull |
|
Resolved | 12/Mar/24 2:59 PM |
|
|
TICKET-9982 | FW: Student tech issue with downloading Final Report | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9952 | Pre-Course Questionnaire notification emails | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
SWPROJECT-932 | Calendly integration with Salesforce | Brett Talbot |
|
Resolved | 17/Jul/24 11:08 AM |
|
|
TICKET-9944 | Please unlock StudyDIY Co Ltd (AG-007338) | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9922 | Re: Were there problems with our online booking engine yesterday afternoon/early evening? | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-9919 | London School Data housekeeping | Brett Talbot |
|
Resolved | 09/Feb/23 10:51 AM |
|
|
TICKET-9916 | RE: Utilisation Statistics |
|
Resolved | 12/Jul/22 11:16 PM | |
|
|
TICKET-9914 | RE: Utilisation Statistics |
|
Resolved | 12/Jul/22 11:15 PM | |
|
|
TICKET-9913 | RE: Utilisation Statistics |
|
Resolved | 12/Jul/22 11:15 PM | |
|
|
TICKET-9912 | 'Default School' HPG value | Brett Talbot |
|
Resolved | 24/Feb/23 3:59 PM |
|
|
TICKET-9911 | Salesforce field "Course(s) Required" - data type change / or editing permissions | Brett Talbot |
|
Resolved | 24/Feb/23 3:59 PM |
|
|
TICKET-9835 | LSE PCQ updates | Brett Talbot |
|
Resolved | 06/Mar/23 10:00 PM |
|
|
TICKET-9819 | Re: Aircall Salesforce Metrics | Brett Talbot |
|
Resolved | 23/Feb/23 10:37 PM |
|
|
TICKET-9800 | Thomas Frei (ST-91728) - No EDIT function anymore | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-9795 | Virtual certificates for online IT | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-9776 | Error with converting Enquiry - New Referrer field requested | Brett Talbot |
|
Resolved | 15/Aug/22 5:30 PM |
|
|
SWPROJECT-821 | Schoolworks online booking field | Richard Turnbull |
|
Resolved | 25/Jan/24 12:03 PM |
|
|
TICKET-9754 | Week numbering | Brett Talbot |
|
Resolved | 06/Mar/23 10:00 PM |
|
|
TICKET-9731 | Aircall Client - London School of English Salesforce Automated Workflows | Brett Talbot |
|
Resolved | 20/Jun/23 10:13 PM |
|
|
TICKET-9725 | zero balance on account (ST-92073) | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-9721 | Receipt cannot be created | Brett Talbot |
|
Resolved | 15/Aug/22 7:08 PM |
|
|
SWPROJECT-931 | Learner Plans - help needed please | Brett Talbot |
|
Resolved | 27/Jul/22 4:27 PM |
|
|
TICKET-9707 | zero balance | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9704 | Aircall meeting recap | Brett Talbot |
|
Resolved | 15/Aug/22 9:16 PM |
|
|
TICKET-9703 | Creating channel request | Brett Talbot |
|
Resolved | 15/May/22 8:17 AM |
|
|
TICKET-9701 | Lead Assignment Rule not working (URGENT) | Brett Talbot |
|
Resolved | 23/Feb/23 10:35 PM |
|
|
TICKET-9672 | Error - Booking End Date is outside the Fiscal Years configured |
|
Resolved | 22/Apr/22 5:50 PM | |
|
|
TICKET-9669 | Aircall integration issues | Brett Talbot |
|
Resolved | 24/Feb/23 3:59 PM |
|
|
SWPROJECT-710 | Aircall integration adjustment | Brett Talbot |
|
Resolved | 24/Feb/23 4:45 PM |
|
|
TICKET-9668 | NEW classroom on Classing Screen | Brett Talbot |
|
Resolved | 22/Apr/22 5:55 PM |
|
|
SWPROJECT-698 | Pardot Tracking Code on the online booking system | Brett Talbot |
|
Resolved | 06/Feb/24 6:32 PM |
|
|
SWPROJECT-697 | Abandoned online bookings and Pardot | Brett Talbot |
|
Resolved | 24/Feb/23 4:44 PM |
|
|
TICKET-9643 | Unable to post payment on ST-91879 | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
SWPROJECT-675 | Re: Sharing Rules for TLSE | Brett Talbot |
|
Resolved | 10/Feb/23 5:53 PM |
|
|
TICKET-9571 | Unable to schedule some lessons on LSE scheduling screen | Brett Talbot |
|
Resolved | 24/Feb/23 4:46 PM |
|
|
TICKET-9549 | Salesforce license for diogo.pereira@oegen.co.uk |
|
Resolved | 14/Mar/22 9:01 AM |