| Issue Type | Key | Summary | Assignee | Priority | Status | Updated |
|---|---|---|---|---|---|---|
|
|
TICKET-9547 | Report - field 'How did you hear' | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
SWPROJECT-603 | Allow Trainers to schedule one to one bookings with their assigned student (LS-85) | Richard Turnbull |
|
Resolved | 25/Jan/24 12:02 PM |
|
|
SWPROJECT-583 | Aircall dashboard | Brett Talbot |
|
Resolved | 20/Jun/23 10:16 PM |
|
|
SWPROJECT-578 | Aircall dashboard not working correctly | Brett Talbot |
|
Resolved | 20/Jun/23 10:16 PM |
|
|
TICKET-9510 | Individual Tuition Option on Learner Plans | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-9495 | Bookings status question and income | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-9491 | Adding phone numbers to a report | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-9480 | Booking status name | Brett Talbot |
|
Resolved | 15/Aug/22 9:31 PM |
|
|
TICKET-9479 | Feedback for online students | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-9477 | Trainer unable to access her account - London School of English | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
SWPROJECT-537 | Aircall not showing | Brett Talbot |
|
Resolved | 15/Aug/22 11:21 PM |
|
|
SWPROJECT-518 | Re: Pardot Implementation Guide | Brett Talbot |
|
Resolved | 24/Feb/23 4:45 PM |
|
|
TICKET-9466 | LSIC - Class times | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-9460 | Cannot log in | Brett Talbot |
|
Resolved | 15/Aug/22 3:09 PM |
|
|
TICKET-9456 | Adding a class time for LSO-Online timetables | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9438 | FW: Leaving report template update needed | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
SWPROJECT-508 | Salesperson email activity in Pardot - requirement | Brett Talbot |
|
Resolved | 23/Feb/23 10:37 PM |
|
|
SWPROJECT-504 | Salesperson email activity in Pardot - requirement | Brett Talbot |
|
Resolved | 24/Feb/23 4:45 PM |
|
|
TICKET-9413 | Lesson Times on LSO | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9410 | RE: Issues with sending emails from SW (Urgent) | Brett Talbot |
|
Resolved | 10/Mar/23 12:31 PM |
|
|
TICKET-9407 | Aircall Dashboard | Brett Talbot |
|
Resolved | 20/Jun/23 10:18 PM |
|
|
SWPROJECT-494 | Aircall Setup | Brett Talbot |
|
Resolved | 02/Mar/22 11:03 AM |
|
|
TICKET-9382 | Issues with saving billing address details in Accounts | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
SWPROJECT-489 | AirCall Integration | Brett Talbot |
|
Resolved | 20/Jun/23 10:17 PM |
|
|
SWPROJECT-482 | Aircall.io Setup | Brett Talbot |
|
Resolved | 17/Jan/22 4:50 PM |
|
|
TICKET-9305 | Online Booking Form errors | Brett Talbot |
|
Resolved | 21/Dec/21 3:53 PM |
|
|
SWPROJECT-475 | Re: Schoolworks Account Fields & Pardot Meeting Follow Up | Brett Talbot |
|
Resolved | 24/Feb/23 5:00 PM |
|
|
TICKET-9288 | Re: Trust Pilot | Brett Talbot |
|
Resolved | 15/Aug/22 9:17 PM |
|
|
TICKET-9287 | Dashboard creation | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-9281 | Scheduling online IT lessons over Xmas | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9277 | account balance zero | Richard Turnbull |
|
Resolved | 15/Aug/22 7:10 PM |
|
|
TICKET-9272 | URGENT Booking form issues - missing fields for Individual Tuition code bookings | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9266 | Help with filtering results in a report | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9264 | bank charge field - object query | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9262 | account balance vs closing balance (agent vs student balance) | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9261 | Attendance not logged (all schools) - amend scheduled jobs | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9251 | Work flow emails | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-9235 | Building a report for Class placements with Student Details - additional fields on report type | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9229 | Error with Duration for converted bookings on new Individual Tuition course codes | Brett Talbot |
|
Resolved | 23/Feb/23 10:35 PM |
|
|
TICKET-9215 | Future classes on the Trainer Portal | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9207 | Dashboard widget | Brett Talbot |
|
Resolved | 16/Nov/21 12:41 PM |
|
|
TICKET-9186 | Locked filters and export in Salesforce - Leads View | Richard Turnbull |
|
Resolved | 25/Jan/24 11:56 AM |
|
|
TICKET-9137 | Academic comment in report and showing on screen for Sales | Richard Turnbull |
|
Resolved | 25/Jan/24 11:55 AM |
|
|
TICKET-9133 | IQ Hammersmith - new residence configuration and permissions | Richard Turnbull |
|
Resolved | 25/Jan/24 12:03 PM |
|
|
SWPROJECT-444 | RE: Registration forms | Brett Talbot |
|
Resolved | 24/Feb/23 4:44 PM |
|
|
TICKET-9097 | Lesson times for SW Classing | Richard Turnbull |
|
Resolved | 25/Jan/24 12:03 PM |
|
|
SWPROJECT-438 | Automatic Trustpilot invitations via Schoolworks | Brett Talbot |
|
Resolved | 24/Feb/23 4:43 PM |
|
|
TICKET-9089 | Issue with Online Booking Form - passport details issue? | Richard Turnbull |
|
Resolved | 25/Jan/24 12:03 PM |
|
|
TICKET-9051 | londonschool.se SPF records | Brett Talbot |
|
Resolved | 04/Oct/21 5:35 PM |
|
|
TICKET-9011 | RE: account balance not shown - Laurent Devulder | Richard Turnbull |
|
Resolved | 25/Jan/24 12:03 PM |
|
|
TICKET-9010 | account balance not shown - Samar Jamal | Richard Turnbull |
|
Resolved | 06/Mar/23 9:58 PM |
|
|
SWPROJECT-425 | Original source field in Schooworks | Richard Turnbull |
|
Resolved | 25/Jan/24 12:03 PM |
|
|
TICKET-8981 | RE: Agent Dashboard Tab | Richard Turnbull |
|
Resolved | 25/Jan/24 12:03 PM |
|
|
TICKET-8970 | RE: Meeting tomorrow | Brett Talbot |
|
Resolved | 09/Feb/23 10:40 AM |
|
|
TICKET-8899 | account balance wrong - Veda Cheung ST-91089 | Richard Turnbull |
|
Resolved | 15/Aug/22 7:10 PM |
|
|
SWPROJECT-401 | Whatsapp Business API integration | Brett Talbot |
|
Resolved | 24/Feb/23 3:53 PM |
|
|
TICKET-8885 | Feedback overview and requested changes August 2021.xlsx | Richard Turnbull |
|
Resolved | 25/Jan/24 12:03 PM |
|
|
TICKET-8884 | Document creation errors | Brett Talbot |
|
Resolved | 09/Feb/23 11:14 AM |
|
|
SWPROJECT-382 | Whatsapp Business API integration | Brett Talbot |
|
Resolved | 24/Feb/23 3:53 PM |
|
|
TICKET-8825 | unlock account | Richard Turnbull |
|
Resolved | 25/Jan/24 12:03 PM |
|
|
SWPROJECT-364 | RE: SW/LSE project catch up | Brett Talbot |
|
Resolved | 24/Feb/23 3:51 PM |
|
|
TICKET-8821 | RE: Enhanced Account Screen - Chatter and Open Activities to the side |
|
Resolved | 21/Jul/21 8:58 AM | |
|
|
SWPROJECT-359 | Feedback changes with email triggers July 2021 | Richard Turnbull |
|
Resolved | 25/Jan/24 12:03 PM |
|
|
SWPROJECT-356 | FW: Q3 LSE/SchoolWorks .xlsx | Brett Talbot |
|
Resolved | 24/Feb/23 3:51 PM |
|
|
TICKET-8804 | Problem uploading emails with attachments to account | Brett Talbot |
|
Resolved | 24/Feb/23 3:51 PM |
|
|
TICKET-8777 | Debtor/creditor Balances as at 31/12/2020 | Brett Talbot |
|
Resolved | 24/Feb/23 3:51 PM |
|
|
TICKET-8772 | Please unlock - EOM | Brett Talbot |
|
Resolved | 06/Jul/21 4:06 PM |
|
|
TICKET-8771 | Errors with PCQs + Online Test | Brett Talbot |
|
Resolved | 04/Aug/21 4:12 PM |
|
|
TICKET-8754 | Dashboard permissions | Richard Turnbull |
|
Resolved | 25/Jan/24 12:03 PM |
|
|
TICKET-8753 | Debtors Reports for auditors | Brett Talbot |
|
Resolved | 10/Mar/23 12:31 PM |
|
|
TICKET-8752 | FW: Access to SW through lightning | Brett Talbot |
|
Resolved | 04/Aug/21 4:15 PM |
|
|
TICKET-8744 | Removing reg fee on cancelled Accommodation | Richard Turnbull |
|
Resolved | 25/Jan/24 12:03 PM |
|
|
TICKET-8736 | Error with Default School in Company Student Opportunity | Brett Talbot |
|
Resolved | 16/Jul/21 9:44 AM |
|
|
TICKET-8731 | Finance balance | Brett Talbot |
|
Resolved | 06/Mar/23 10:07 PM |
|
|
TICKET-8706 | Unable to make changes to Enrolment after changing Invoice Method | Brett Talbot |
|
Resolved | 18/Jun/21 1:57 PM |
|
|
TICKET-8662 | Issues with handover notes for Individual Tuition Bookings | Brett Talbot |
|
Resolved | 24/Feb/23 3:53 PM |
|
|
TICKET-8624 | Call with Chris Newman |
|
Resolved | 24/May/21 5:12 PM | |
|
|
TICKET-8619 | Enquiry estimate not converting to enrolment ST-90987 | Brett Talbot |
|
Resolved | 24/Feb/23 3:51 PM |
|
|
TICKET-8601 | Account locked | Brett Talbot |
|
Resolved | 15/Aug/22 7:10 PM |
|
|
TICKET-8562 | Leaving Certificates | Brett Talbot |
|
Resolved | 29/Apr/21 8:15 AM |
|
|
TICKET-8558 | FW: Course codes for LSO allocation | Brett Talbot |
|
Resolved | 15/Aug/22 9:35 PM |
|
|
SWPROJECT-303 | Fw: London School of English Course Extension |
|
Resolved | 09/Feb/23 11:53 AM | |
|
|
TICKET-8546 | Payment allocation - failed |
|
Resolved | 14/May/21 3:20 PM | |
|
|
TICKET-8512 | Issue online booking form cannot be saved | Brett Talbot |
|
Resolved | 15/Aug/22 9:19 PM |
|
|
TICKET-8498 | Error with PCQ submission | Brett Talbot |
|
Resolved | 23/Feb/23 10:35 PM |
|
|
SWPROJECT-300 | Online Test Scores | Brett Talbot |
|
Resolved | 24/Feb/23 4:44 PM |
|
|
TICKET-8473 | Unable to print out Document Badge Labels | Brett Talbot |
|
Resolved | 29/Mar/21 11:42 AM |
|
|
TICKET-8468 | URGENT - issue with finance transactions/manual invoices for Company/Agent accounts | Brett Talbot |
|
Resolved | 31/May/21 8:57 AM |
|
|
SWPROJECT-296 | Finance Receipt Notifications | Brett Talbot |
|
Resolved | 06/Feb/24 6:29 PM |
|
|
TICKET-8459 | Merging FAB 10.03.2021 | Brett Talbot |
|
Resolved | 28/Jun/22 7:16 PM |
|
|
SWPROJECT-293 | Fwd: Online test and PCQ questions - duplicate |
|
Resolved | 17/Mar/21 6:56 PM | |
|
|
SWPROJECT-292 | Online test and PCQ questions - Bold Formatting Changes | Brett Talbot |
|
Resolved | 24/Feb/23 4:44 PM |
|
|
TICKET-8455 | Refunds and credits | Brett Talbot |
|
Resolved | 06/Mar/23 10:05 PM |
|
|
TICKET-8444 | Commissions and refunds | Brett Talbot |
|
Resolved | 24/Feb/23 3:50 PM |
|
|
TICKET-8385 | Cancellation status |
|
Resolved | 19/Feb/21 4:24 PM | |
|
|
TICKET-8378 | London School 'Leave Site' message pops up when leaving the landing page for one Portal Setting | Fran Mico |
|
Resolved | 10/Mar/23 12:31 PM |
|
|
TICKET-8368 | No email not being populated in Enquiries - urgent (can't process bookings) | Brett Talbot |
|
Resolved | 19/Feb/21 11:24 AM |
|
|
TICKET-8333 | RE: Country View - to update CSM |
|
Resolved | 03/Feb/21 10:35 AM | |
|
|
TICKET-8303 | Missing stats | Brett Talbot |
|
Resolved | 26/May/21 9:52 AM |
|
|
TICKET-8290 | Please check Booking Statistics - by Net for Elif Cmre and Federica Brugnoletti | Brett Talbot |
|
Resolved | 10/Mar/23 12:30 PM |