Parks Citizen Engagement - Phase 2: State Parks Campground Reservations

Description

Adoption of multiple services from Tyler Technologies Recreation Dynamics platform for management of various customer engagement. For specifics of this phase - see attached SOW Oct 17, 2025.

Problem Statement

Parks, Forests and Historic Sites has lacked technical platforms and capability for multiple high volume customer engagement areas. Ad-hoc solutions that do exist remain disconnected and not optimal.

Project Justification

A single provider with broad off-the-shelf modules and features brings advantages of minimal build effort, integration/interconnection, customer consistency and economies of scale.

Estimated Transactions

None

Target Rollout Date

None

Target Rollout Date Reason

None

Attachments

Linked work items

relates to
Issue Type Icon IPTD-628 Parks Citizen Engagement - Phase 3: State Parks Marina Reservations Priority: Medium Assignee:
Planning
Issue Type Icon IPTD-625 Parks Citizen Engagement - Phase 1A: State Forestry Online E Commerce Store Priority: Medium Assignee:
Active
Issue Type Icon IPTD-626 Parks Citizen Engagement -Phase 1B: State Parks- Facilities, Activities, Merchandise/Inventory Management Priority: Medium Assignee:
Planning

Activity