Allow external approvers to view issue details, including custom fields, in view-only mode.
This will address the issue where some project issues lack a description field, resulting in no content displayed on the external approvers' dashboard.

Accepted criteria

• External approvers should be able to view issue details, including custom fields, in view-only mode.
• Ensure visibility of necessary information on the external approvers' dashboard, even for issues without a description field.
• Ensure there are no formatting issues, including numbered lists and missing text formatting.