VMAX-108
[DW-VG4]Event Log time error *NON-ISSUE*
Description
F/W: v1.5.3.4
Model: DW-VG49
EVENT LOG - The Event log starts an hour ahead with motion detected for Channel 3. Channel 4 is undetected with no initial detected alert. Then the Sensor event displays the correct time. No changes to the time or date have taken place to my knowledge.
**Update - The system log page 1 of 1 shows the time being changed.
The following images are taken from the local side and exported event log on browser side:
Local:
Browser Event log (export):
System Log: Shows the time being changed but no alert “start system setup” or no alert “connected from web”?
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Brandon Krebs
updated the
Summary
at
7 February 2023, 22:06
[DW-VG4]Event Log time error
→
[DW-VG4]Event Log time error *NON-ISSUE*
Gayoung Nam
updated the
Version
at
3 February 2023, 17:39
None
→
v1.5.3.4 - VMAX IP G4
Gayoung Nam
deleted a
Version
at
3 February 2023, 17:39
Brandon Krebs
updated the
Resolution
at
2 February 2023, 16:16
None
→
Done
Brandon Krebs
changed the
Status
at
2 February 2023, 16:16
To Do
→
Done
Brandon Krebs
updated the
Description
at
1 February 2023, 18:56
F/W: v1.5.3.4
Model: DW-VG49
----
*EVENT LOG -* The Event log starts an hour ahead with motion detected for Channel 3. Channel 4 is undetected with no initial detected alert. Then the Sensor event displays the correct time. No changes to the time or date have taken place to my knowledge.
{color:#bf2600}_The following images are taken from the local side and exported event log on browser side:_{color}
Local:
!image-20230201-184233.png|width=1074,height=715!
Browser Event log (export):
!image-20230201-184138.png|width=561,height=322!
→
F/W: v1.5.3.4
Model: DW-VG49
----
*EVENT LOG -* The Event log starts an hour ahead with motion detected for Channel 3. Channel 4 is undetected with no initial detected alert. Then the Sensor event displays the correct time. No changes to the time or date have taken place to my knowledge.
_**Update - The system log page 1 of 1 shows the time being changed._
{color:#bf2600}_The following images are taken from the local side and exported event log on browser side:_{color}
*Local:*
!image-20230201-184233.png|width=1074,height=715!
*Browser Event log (export):*
!image-20230201-184138.png|width=561,height=322!
*System Log: Shows the time being changed but no alert “start system setup” or no alert “connected from web”?*
!image-20230201-185240.png|width=523,height=652!
Brandon Krebs
updated the
Description
at
1 February 2023, 18:50
F/W: v1.5.3.4
Model: DW-VG49
----
*EVENT LOG -* The Event log starts an hour ahead with motion detected for Channel 3. Channel 4 is undetected with no initial detected alert. Then the Sensor event displays the correct time. No changes to the time or date have taken place to my knowledge.
{color:#bf2600}_The following images are taken from the local side and exported event log on browser side:_{color}
Local:
!image-20230201-184233.png|width=1074,height=715!
Browser:
!image-20230201-184138.png|width=561,height=322!
System Log:
→
F/W: v1.5.3.4
Model: DW-VG49
----
*EVENT LOG -* The Event log starts an hour ahead with motion detected for Channel 3. Channel 4 is undetected with no initial detected alert. Then the Sensor event displays the correct time. No changes to the time or date have taken place to my knowledge.
{color:#bf2600}_The following images are taken from the local side and exported event log on browser side:_{color}
Local:
!image-20230201-184233.png|width=1074,height=715!
Browser Event log (export):
!image-20230201-184138.png|width=561,height=322!
Unknown User
created the
Issue
at
1 February 2023, 18:48
Details
Priority
Medium
Created: 1 February 2023, 18:48
Updated:
7 February 2023, 22:06