[DW-VG4]Playback search first data does not display saved data *NOT REPRODUCIBLE*

Description

F/W v1.5.3.4

Model: DW-VG49


LOCAL SIDE PLAYBACK - SEARCH > FIRST DATA - Saved recorded data does not start playing until the channel is in single display. The timeline displays a yellow continuous stream but displays “No recorded data.”

Please view video link for reference: https://screenrec.com/share/7qsQtOvD3n

The previous cameras in the channels 2-4 have been changed. This might be the reason video will not play? Comparison of the cameras connected on first data date and present:

First Data (1/14):

Current (2/2):

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Child issues

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Activity

Brandon Krebs 3 February 2023, 16:05

Confirmed NOT REPRODUCIBLE

FOCUS_YG (leeyg@focushns.com) 3 February 2023, 04:32
Brandon Krebs 2 February 2023, 23:18

Possible non-issue.

Reproduced DW-VG49

  1. Format HDD

  2. All channels recording set to → Continuous

  3. replace all cameras

  4. symptom confirmed channel 1 and 2 both had the “no recorded data.”

  5. Channel 1 & 2 started playing in under ~1min.

  6. It was a lot faster than initial test. The first test had a 15.4 GB free space of 1861.9 GB capacity