[DW-VG4]Playback search first data does not display saved data *NOT REPRODUCIBLE*

Description

F/W v1.5.3.4

Model: DW-VG49


LOCAL SIDE PLAYBACK - SEARCH > FIRST DATA - Saved recorded data does not start playing until the channel is in single display. The timeline displays a yellow continuous stream but displays “No recorded data.”

Please view video link for reference: https://screenrec.com/share/7qsQtOvD3n

The previous cameras in the channels 2-4 have been changed. This might be the reason video will not play? Comparison of the cameras connected on first data date and present:

First Data (1/14):

Current (2/2):

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Brandon Krebs updated the Summary at 7 February 2023, 22:03
[DW-VG4]Playback search first data does not display saved data[DW-VG4]Playback search first data does not display saved data *NOT REPRODUCIBLE*
Brandon Krebs updated the Resolution at 3 February 2023, 16:04
NoneDone
Brandon Krebs changed the Status at 3 February 2023, 16:04
To DoDone
Gayoung Nam updated the Version at 2 February 2023, 23:58
Nonev1.5.3.4 - VMAX IP G4
Gayoung Nam deleted a Version at 2 February 2023, 23:58
Brandon Krebs updated the Description at 2 February 2023, 22:39
*F/W v1.5.3.4* *Model: DW-VG49* ---- *LOCAL SIDE PLAYBACK - SEARCH > FIRST DATA -* Saved recorded data does not start playing until the channel is in single display. The timeline displays a yellow continuous stream but displays “No recorded data.” {color:#bf2600}_Please view video link for reference:_{color} [https://screenrec.com/share/7qsQtOvD3n|https://screenrec.com/share/7qsQtOvD3n|smart-link] The previous cameras in the channels 2-4 have been swapped or removed. This might be the reason video will not play? Comparison of the cameras connected on first data date and present: First Data (1/14): !image-20230202-223427.png|width=1005,height=567! Current (2/2): !image-20230202-223446.png|width=1045,height=605!*F/W v1.5.3.4* *Model: DW-VG49* ---- *LOCAL SIDE PLAYBACK - SEARCH > FIRST DATA -* Saved recorded data does not start playing until the channel is in single display. The timeline displays a yellow continuous stream but displays “No recorded data.” {color:#bf2600}_Please view video link for reference:_{color} [https://screenrec.com/share/7qsQtOvD3n|https://screenrec.com/share/7qsQtOvD3n|smart-link] The previous cameras in the channels 2-4 have been changed. This might be the reason video will not play? Comparison of the cameras connected on first data date and present: First Data (1/14): !image-20230202-223427.png|width=1005,height=567! Current (2/2): !image-20230202-223446.png|width=1045,height=605!
Unknown User created the Issue at 2 February 2023, 22:37