[DW-VA1G4] When going to the next channel where there is no data for the searched time(Existed issue)

Description

F/W v1.0.8.0

Model: DW-VA1G416xT

When moving to the next channel in 1screen mode,

if next channel doesn't have data in searched time
or next channel is set Covert in device>camera menu or Live&Playback permission in user menu

When you move to the next channel again from that channel, it moves not to the searched time, but to the time when there is recorded data in the previous channel or the last recording time of the entire playback.

Ex1) If ch1,3 have data at 1/20/23 2pm and ch2 is set covert / login with user not admin.

  1. search playback 1/20/23, 2pm

  2. go to the 1screen mode of ch1

  3. right click > click 'Change next channel

  4. click 'Change next channel' again on ch2

  5. check the time of ch3 → it’s the latest data in playback(about 10seconds ago from now)

Ex2) If ch1,3 have data at 1/20/23 2pm and ch2 has data from 5pm on 1/20

  1. search playback 1/20/23, 2pm

  2. go to the 1screen mode of ch1

  3. right click > click 'Change next channel'

  4. click 'Change next channel' again on ch2

  5. check the time of ch3 → it's 5pm even though ch3 has data at 2pm, the searched time.

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Child issues

Linked work items

is cloned by
Issue Type Icon VMAX-131 [DW-VG4] Same issue as VMAX-50(DVR issue) Priority: Lowest Assignee:
In Progress

Activity

Gayoung Nam 3 March 2023, 00:43

안녕하세요 위의 예시 두개 중 2번은(ch2에는 검색한 시간대에 데이터가 없어 데이터가 존재하는 시간대로 자동 전환되는 경우) 수정이 어려워보이지만,

1번은 covert 혹은 유저가 해당 채널에 권한이 없어서 playback 검색 시 아에 영상 출력이 안되는 채널인데, 검색한 타임라인을 유지할 방법이 없을까요?
타임라인 유지가 어렵다면, 1분할에서 채널 이동 시 재생 권한없는 채널들은 skip하는 방향으로도 검토 부탁드리겠습니다.

FOCUS_DY (kwonblue@focushns.com) 27 January 2023, 07:59
Brandon Krebs 25 January 2023, 22:15

Reproduced on [DW-VA1G44xT]

Another ex.

  1. Add a camera in an empty channel #1 @2:15pm

  2. Search playback @2:00pm.

  3. Right click > Display mode > 1 screen - CH1 the playback will jump to @2:15.

  4. Right click > Change next channel the time will continue @2:15pm and not the original searched time of @2:00pm.