[DW-VG4] WEB playback calendar search does not play and the timeline is empty until mainstream is displayed *NOT REPRODUCIBLE*

Description

F/W: v1.5.3.4

MODEL: DW-VG412

CHROME


The first day available for recording is 2/10. When the calendar search is open and 2/10 is selected. The timeline is empty. Only 1CH of the recorded video starts playing on the exact date. If you click on the timeline earlier on the same day, the rest of the CH will show the date 2/11. The timeline is displayed again when the mainstream recording is displayed.

Please view the video link for example. https://screenrec.com/share/57K9DEpIRh

Upload attachments

Drop your files to upload

(Max file size: 1.00 GiB)

Uploading...
(Template) Current File Name (1 / 7) 123KB / 2.1MB
(Template) File Name 123KB / 2.1MB
Upload completed. Click here to reload the page.

Child issues

Linked work items

Activity

Brandon Krebs 20 February 2023, 21:09

HDD was previously set to Auto Delete - symptom is no longer reproducible

FOCUS_YG (leeyg@focushns.com) 17 February 2023, 04:53

1. NVR Set에서도 동일하게 증상이 나오는지
2. SmartWebview 외 Active X 환경에서도 동일하게 증상이 나오는지

Brandon Krebs 15 February 2023, 16:39

Please use the following information to remote into our network.

Teamviewer:

ID: 176 760 628

PWD: jk2fgt3v

 

DW-VG412:

IP: 192.168.0.68 ID: admin PWD: Admin1234!

DW-VG49:

IP: 192.168.0.50 ID: admin PWD: Admin1234!

FOCUS_YG (leeyg@focushns.com) 15 February 2023, 06:15