[DW-VA1G4] Unusual Changing channel with '<,>' buttons and 'all' screenmode button on Web playback 1screen mode

Description

<step>

  1. go to the playback on Live 16screen mode(default)

  2. click one channel you want

  3. open screen mode toolbar with Mode button or << button on the right side

  4. click 1screen mode button

  5. click ‘<' or '>’ button to move to next channel → changed channel shows “No Data” on the bottom

  6. click ‘all' screen mode button → all channels shows No Data even when you move the timeline, except for the channel that was changed to 1screen mode at first

*C3CMS has the same symptom.

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Child issues

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Activity

Gayoung Nam updated the Resolution at 7 November 2023, 21:58
NoneDone
Gayoung Nam changed the Status at 7 November 2023, 21:58
In ReviewDone
Gayoung Nam updated the Link at 10 April 2023, 23:33
NoneThis issue relates to VMAX-308
Gayoung Nam deleted a Resolution at 10 April 2023, 23:33
Gayoung Nam changed the Status at 10 April 2023, 23:33
DoneIn Review
Gayoung Nam updated the Resolution at 5 April 2023, 15:32
NoneDone
Gayoung Nam changed the Status at 5 April 2023, 15:32
In ReviewDone
External Share for Jira changed the Status at 10 March 2023, 01:06
To DoIn Review
Brandon Krebs changed the Status at 8 March 2023, 23:21
In ReviewTo Do
David changed the Priority at 1 March 2023, 19:05
MediumHigh
David changed the Priority at 1 March 2023, 19:04
LowMedium
Brandon Krebs changed the Status at 27 February 2023, 16:16
To DoIn Review
Gayoung Nam updated the Description at 24 February 2023, 18:35
!660293c5-eabf-4b9b-b3fa-f5b094418bb0|width=1914,height=1004! <step> # go to the playback on Live 16screen mode(default) # click one channel you want # open screen mode toolbar with Mode button or << button on the right side # click 1screen mode button # click ‘<' or '>’ button to move to next channel →{color:#0747a6} {color}{color:#ff5630}changed channel shows “No Data” on the bottom{color} # click ‘all' screen mode button → {color:#ff5630}all channels shows No Data even when you move the timeline, except for the channel that was changed to 1screen mode at first{color} *C3CMS has same symptom.!660293c5-eabf-4b9b-b3fa-f5b094418bb0|width=1914,height=1004! <step> # go to the playback on Live 16screen mode(default) # click one channel you want # open screen mode toolbar with Mode button or << button on the right side # click 1screen mode button # click ‘<' or '>’ button to move to next channel →{color:#0747a6} {color}{color:#ff5630}changed channel shows “No Data” on the bottom{color} # click ‘all' screen mode button → {color:#ff5630}all channels shows No Data even when you move the timeline, except for the channel that was changed to 1screen mode at first{color} *C3CMS has the same symptom.
Gayoung Nam updated the Description at 24 February 2023, 18:35
!660293c5-eabf-4b9b-b3fa-f5b094418bb0|width=1914,height=1004! <step> # go to the playback on Live 16screen mode(default) # click one channel you want # open screen mode toolbar with Mode button or << button on the right side # click 1screen mode button # click ‘<' or '>’ button to move to next channel →{color:#0747a6} {color}{color:#ff5630}changed channel shows “No Data” on the bottom{color} # click ‘all' screen mode button → {color:#ff5630}all channels shows No Data even when you move the timeline, except for the channel that was changed to 1screen mode at first {color}!660293c5-eabf-4b9b-b3fa-f5b094418bb0|width=1914,height=1004! <step> # go to the playback on Live 16screen mode(default) # click one channel you want # open screen mode toolbar with Mode button or << button on the right side # click 1screen mode button # click ‘<' or '>’ button to move to next channel →{color:#0747a6} {color}{color:#ff5630}changed channel shows “No Data” on the bottom{color} # click ‘all' screen mode button → {color:#ff5630}all channels shows No Data even when you move the timeline, except for the channel that was changed to 1screen mode at first{color} *C3CMS has same symptom.
Unknown User created the Issue at 24 February 2023, 17:27