VMAX-180
[DW-VA1G4] pixelated video when changing 1screen mode(main stream) to multi-screen mode on DW Mobile Plus app
Description
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It was tested on iOS(16.0.2) / the version of DW mobile plus app is 1.11.1419.
This pixelated video is displayed immediately after changing the screen mode from 1 to multiple on Live.
It disappears when you move the screen to the next page or to playback.
step)
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On the 4screen mode, double click any channel to move to the 1screen mode.
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wait until video is changed to main stream.
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double click screen to go back to the 4screen mode
This symptom occurred more often when a device was registered with p2p id than with ip address.
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Details
Priority
Medium
Created: 25 February 2023, 00:52
Updated:
8 March 2023, 00:51
It still happens on iOS 16.3.1 version when tested with DW-VA1G416xT.
I've tried connecting to two wifis, one on the same network as the device and one on a different network. Both were able to reproduce this.
And both sites connected with IP and P2P had symptom.
NOT REPRODUCED
MODEL: DW-VA1G48xT
iOS version 16.3 (20D47)
DW-MOBILE PLUS VER. 1.11.1419
> DW Mobile+ 쪽은 DW 김성현팀장님 에게 문의 필요합니다.
> 최신버전이 아니라면 최신버전으로 업데이트 해주세요.