VMAX-180
[DW-VA1G4] pixelated video when changing 1screen mode(main stream) to multi-screen mode on DW Mobile Plus app
Description
-
It was tested on iOS(16.0.2) / the version of DW mobile plus app is 1.11.1419.
This pixelated video is displayed immediately after changing the screen mode from 1 to multiple on Live.
It disappears when you move the screen to the next page or to playback.
step)
-
On the 4screen mode, double click any channel to move to the 1screen mode.
-
wait until video is changed to main stream.
-
double click screen to go back to the 4screen mode
This symptom occurred more often when a device was registered with p2p id than with ip address.
Child issues
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Paul S. Kim
updated the
Resolution
at
8 March 2023, 00:51
None
→
Done
Paul S. Kim
changed the
Status
at
8 March 2023, 00:51
In Progress
→
Done
Gayoung Nam
updated the
Summary
at
3 March 2023, 22:17
[DW-VA1G4] pixelated video when changing 1screen mode(main stream) to multi-screen mode on DW Mobile Plus app *NOT REPRODUCIBLE*
→
[DW-VA1G4] pixelated video when changing 1screen mode(main stream) to multi-screen mode on DW Mobile Plus app
Gayoung Nam
deleted a
Resolution
at
3 March 2023, 16:14
Gayoung Nam
changed the
Status
at
3 March 2023, 16:14
Done
→
In Progress
Brandon Krebs
updated the
Summary
at
3 March 2023, 16:02
[DW-VA1G4] pixelated video when changing 1screen mode(main stream) to multi-screen mode on DW Mobile Plus app
→
[DW-VA1G4] pixelated video when changing 1screen mode(main stream) to multi-screen mode on DW Mobile Plus app *NOT REPRODUCIBLE*
Brandon Krebs
updated the
Resolution
at
3 March 2023, 16:02
None
→
Done
Brandon Krebs
changed the
Status
at
3 March 2023, 16:02
To Do
→
Done
Brandon Krebs
changed the
Assignee
at
28 February 2023, 21:36
Brandon Krebs
changed the
Assignee
at
28 February 2023, 21:16
Unassigned
→
Brandon Krebs
Gayoung Nam
updated the
Description
at
28 February 2023, 21:05
* *It was tested on iOS(16.0.2) / the version of DW mobile plus app is 1.11.1419.*
This pixelated video is displayed immediately after changing the screen mode from 1 to multiple on Live.
It disappears when you move the screen to the next page or to playback.
!RPReplay_Final1677281167_AdobeExpress.mp4|width=886,height=1920!
step)
# On the 4screen mode, double click any channel to move to the 1screen mode.
# wait until video is changed to main stream.
# double click screen to go back to the 4screen mode
This symptom occurred more often when a device was registered with p2p id than with ip address.
→
* *It was tested on iOS(16.0.2) / the version of DW mobile plus app is 1.11.1419.*
This pixelated video is displayed immediately after changing the screen mode from 1 to multiple on Live.
It disappears when you move the screen to the next page or to playback.
step)
# On the 4screen mode, double click any channel to move to the 1screen mode.
# wait until video is changed to main stream.
# double click screen to go back to the 4screen mode
This symptom occurred more often when a device was registered with p2p id than with ip address.
!RPReplay_Final1677281167_AdobeExpress.mp4|width=886,height=1920!
Gayoung Nam
updated the
Description
at
28 February 2023, 19:03
* *It was tested on iOS(16.0.2) / the version of DW mobile plus app is 1.11.1419.*
h5. This pixelated video is displayed immediately after changing the screen mode from 1 to multiple on Live.
It disappears when you move the screen to the next page or to playback.
!RPReplay_Final1677281167_AdobeExpress.mp4|width=886,height=1920!
step)
# On the 4screen mode, double click any channel to move to the 1screen mode.
# wait until video is changed to main stream.
# double click screen to go back to the 4screen mode
This symptom occurred more often when a device was registered with p2p id than with ip address.
→
* *It was tested on iOS(16.0.2) / the version of DW mobile plus app is 1.11.1419.*
This pixelated video is displayed immediately after changing the screen mode from 1 to multiple on Live.
It disappears when you move the screen to the next page or to playback.
!RPReplay_Final1677281167_AdobeExpress.mp4|width=886,height=1920!
step)
# On the 4screen mode, double click any channel to move to the 1screen mode.
# wait until video is changed to main stream.
# double click screen to go back to the 4screen mode
This symptom occurred more often when a device was registered with p2p id than with ip address.
Gayoung Nam
updated the
Description
at
28 February 2023, 19:03
This pixelated video is displayed immediately after changing the screen mode from 1 to multiple on Live.
It disappears when you move the screen to the next page or to playback.
!RPReplay_Final1677281167_AdobeExpress.mp4|width=886,height=1920!
step)
# On the 4screen mode, double click any channel to move to the 1screen mode.
# wait until video is changed to main stream.
# double click screen to go back to the 4screen mode
This symptom occurred more often when a device was registered with p2p id than with ip address.
→
* *It was tested on iOS(16.0.2) / the version of DW mobile plus app is 1.11.1419.*
h5. This pixelated video is displayed immediately after changing the screen mode from 1 to multiple on Live.
It disappears when you move the screen to the next page or to playback.
!RPReplay_Final1677281167_AdobeExpress.mp4|width=886,height=1920!
step)
# On the 4screen mode, double click any channel to move to the 1screen mode.
# wait until video is changed to main stream.
# double click screen to go back to the 4screen mode
This symptom occurred more often when a device was registered with p2p id than with ip address.
Gayoung Nam
updated the
Description
at
25 February 2023, 00:54
This pixelated video is displayed immediately after changing the screen mode from 1 to multiple on Live.
This symptom disappears when you move it to the next page or to playback.
!RPReplay_Final1677281167_AdobeExpress.mp4|width=886,height=1920!
step)
# On the 4screen mode, double click any channel to move to the 1screen mode.
# wait until video is changed to main stream.
# double click screen to go back to the 4screen mode
This symptom occurred more often when a device was registered with p2p id than with ip address.
→
This pixelated video is displayed immediately after changing the screen mode from 1 to multiple on Live.
It disappears when you move the screen to the next page or to playback.
!RPReplay_Final1677281167_AdobeExpress.mp4|width=886,height=1920!
step)
# On the 4screen mode, double click any channel to move to the 1screen mode.
# wait until video is changed to main stream.
# double click screen to go back to the 4screen mode
This symptom occurred more often when a device was registered with p2p id than with ip address.
Gayoung Nam
updated the
Description
at
25 February 2023, 00:53
This pixelated video is displayed immediately after changing the screen mode from 1 to multiple on Live.
This symptom disappears when you move it to the next page or to playback.
step)
# On the 4screen mode, double click any channel to move to the 1screen mode.
# wait until video is changed to main stream.
# double click screen to go back to the 4screen mode
This symptom occurred more often when a device was registered with p2p id than with ip address.
→
This pixelated video is displayed immediately after changing the screen mode from 1 to multiple on Live.
This symptom disappears when you move it to the next page or to playback.
!RPReplay_Final1677281167_AdobeExpress.mp4|width=886,height=1920!
step)
# On the 4screen mode, double click any channel to move to the 1screen mode.
# wait until video is changed to main stream.
# double click screen to go back to the 4screen mode
This symptom occurred more often when a device was registered with p2p id than with ip address.
Unknown User
created the
Issue
at
25 February 2023, 00:52
Details
Priority
Medium
Created: 25 February 2023, 00:52
Updated:
8 March 2023, 00:51