[DW-VG4] Broken video image on preview search *FIXED*

Description

  • Found on 16CH (DW-VG416)

Previous issue was broken images like below is happened on cameras exceeding 2MP and 1600x1600 resolution fisheye camera. (no.16 in v1.5.2.8 report)

But now it happens on 1M(1280x720), 5MP cameras, and fisheye cameras over 1600x1600.

Also, below issue is happened with same condition on camera management menu of web.

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Child issues

Linked work items

relates to
Issue Type Icon VMAX-5 [DW-VG4]Camera Management Snapshot Image Distorted *FIXED* Priority: Medium Assignee:
Done
Issue Type Icon VMAX-188 [DW-VA1G4] Preview search shows broken static image *NOT REPRODUCIBLE* Priority: Highest Assignee:
Done

Activity

Gayoung Nam 31 January 2023, 21:32

Fix confirmed on v1.5.3.4

Brandon Krebs 6 January 2023, 18:53

Tested on: DW-VG49

I can confirm this issue is fixed with F/W v1.5.3.2

FOCUS_JH (jhjung@focushns.com) 6 January 2023, 08:46

수정사항
1) TVT IVA 카메라 CH Swap 시 AI Event 받지 못하는 문제 수정
2) Remote Setup > Camera Management > 특정 Resolution CH의 Snapshot 이미지가 깨지는 현상 수정
3) SmartSearch > Preview Search > 특정 Resolution CH 영상이 깨지는 현상 수정
4) UPnP 가 설정된 상태에서 UPnP server 로부터 응답을 받지 못할 경우 부팅시 재부팅 반복 하는 현상 수정

FOCUS_JH (jhjung@focushns.com) 5 January 2023, 07:49
Brandon Krebs 5 January 2023, 00:07

Also confirmed on DW-VG49 all channels preview has some kind of distortion from complete static to smudges of color.

Example below:

P227ADC4C89456-200016

P2P-27ADC4C89456-200016