[MOBILE APP] VMAX PLUS app iOS crashes when selecting VOD. *NOT REPRODUCIBLE*

Description

VMAX PLUS APP v1.2.9

iOS v16.3.1

MODEL: DW-VG49 & DW-VA1G48xT


Tried 2 different connections (IP and DDNS). Android doesn't have this problem. There are two ways to reproduce symptoms.

From the main site list → Select Recorder → VOD → App Crash

From Live → Select VOD → Select Search → App Crash

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Brandon Krebs updated the Resolution at 14 March 2023, 16:55
None → Done
Brandon Krebs changed the Status at 14 March 2023, 16:55
In Review → Done
Brandon Krebs updated the Summary at 14 March 2023, 16:55
[MOBILE APP] VMAX PLUS app iOS crashes when selecting VOD. → [MOBILE APP] VMAX PLUS app iOS crashes when selecting VOD. *NOT REPRODUCIBLE*
External Share for Jira changed the Status at 14 March 2023, 05:32
To Do → In Review
Brandon Krebs changed the Status at 13 March 2023, 15:12
In Review → To Do
External Share for Jira changed the Status at 13 March 2023, 02:46
In Progress → In Review
External Share for Jira changed the Status at 13 March 2023, 02:46
To Do → In Progress
Paul S. Kim changed the Priority at 11 March 2023, 10:31
Low → Highest
Paul S. Kim changed the Assignee at 11 March 2023, 10:30
Brandon Krebs updated the Description at 10 March 2023, 23:52
*VMAX PLUS APP v1.2.9* *iOS v16.3.1* *MODEL: DW-VG49 & DW-VA1G48xT* ---- Tried 2 different connections (IP and DDNS). Android doesn't have this problem. From the main site list → Select Recorder → VOD → App Crash !RPReplay_Final1678491216.mov|width=828,height=1792! → *VMAX PLUS APP v1.2.9* *iOS v16.3.1* *MODEL: DW-VG49 & DW-VA1G48xT* ---- Tried 2 different connections (IP and DDNS). Android doesn't have this problem. There are two ways to reproduce symptoms. From the main site list → Select Recorder → VOD → App Crash !RPReplay_Final1678491216.mov|width=828,height=1792! From Live → Select VOD → Select Search → App Crash !RPReplay_Final1678492266.mov|width=828,height=1792!
Brandon Krebs updated the Description at 10 March 2023, 23:48
*VMAX PLUS APP v1.2.9* *iOS v16.3.1* *MODEL: DW-VG49 & DW-VA1G48xT* ---- Tried 2 different connections (IP and DDNS). Android doesn't have this problem. From the main site list → Select Recorder → VOD → App Crash → *VMAX PLUS APP v1.2.9* *iOS v16.3.1* *MODEL: DW-VG49 & DW-VA1G48xT* ---- Tried 2 different connections (IP and DDNS). Android doesn't have this problem. From the main site list → Select Recorder → VOD → App Crash !RPReplay_Final1678491216.mov|width=828,height=1792!
Brandon Krebs changed the Assignee at 10 March 2023, 23:45
Unassigned → Paul S. Kim
Brandon Krebs updated the Summary at 10 March 2023, 23:45
[MOBILE APP] VMAX PLUS app iOS crashes when VOD is selected. → [MOBILE APP] VMAX PLUS app iOS crashes when selecting VOD.
Unknown User created the Issue at 10 March 2023, 23:44