[DW-VG4] WEB ASSEMBLY DEVICE > CAMERA preview image not available on 9CH & 12CH

Description

F/W: v1.5.3.6

Model: DW-VG49 & DW-VG412


On Web Assembly - DEVICE > CAMERA - Preview image is empty on 9CH & 12CH but 16CH is okay.

https://screenrec.com/share/E1rCwlAUy7

Check recorders directly.

9CH: 47.180.64.245:8083 | admin|Admin1234!

12CH. 47.180.64.245:8099 | admin|Admin1234!

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Child issues

Linked work items

relates to
Issue Type Icon VMAX-237 [DW-VA1G4] Device > Camera menu shows previous ch's image for empty ch Priority: Low Assignee:
Done
Issue Type Icon VMAX-224 [DW-VG4] Users with limited privileges cannot view DEVICE < CAMERA previews. Priority: Low Assignee:
Done
Issue Type Icon VMAX-249 [DW-VG4] Web snapshot and email snapshot not updating Priority: Low Assignee:
In Progress

Activity

FOCUS_JH changed the Status at 19 April 2023, 05:46
To Do → In Progress
Gayoung Nam changed the Status at 12 April 2023, 20:41
In Progress → To Do
David changed the Priority at 22 March 2023, 22:51
Medium → Low
Brandon Krebs updated the Link at 22 March 2023, 22:40
None → This issue relates to VMAX-249
FOCUS_JH changed the Status at 22 March 2023, 05:38
To Do → In Progress
Brandon Krebs updated the Description at 21 March 2023, 21:51
*F/W: v1.5.3.6* *Model: DW-VG49 & DW-VG412* ---- On Web Assembly - *DEVICE > CAMERA -* Preview image is empty on 9CH & 12CH but 16CH is okay. [https://screenrec.com/share/E1rCwlAUy7|https://screenrec.com/share/E1rCwlAUy7|smart-link] → *F/W: v1.5.3.6* *Model: DW-VG49 & DW-VG412* ---- On Web Assembly - *DEVICE > CAMERA -* Preview image is empty on 9CH & 12CH but 16CH is okay. [https://screenrec.com/share/E1rCwlAUy7|https://screenrec.com/share/E1rCwlAUy7|smart-link] Check recorders directly. 9CH:[ 47.180.64.245:8083|http://47.180.64.245:8083/cgi-bin/login.cgi] | admin|Admin1234! 12CH. [47.180.64.245:8099 |http://47.180.64.245:8099/cgi-bin/login.cgi]| admin|Admin1234!
Brandon Krebs updated the Link at 21 March 2023, 21:04
None → This issue relates to VMAX-224
Brandon Krebs updated the Link at 21 March 2023, 21:04
None → This issue relates to VMAX-237
Unknown User created the Issue at 21 March 2023, 21:02