VMAX-Focus @ Board share Issue Type Icon VMAX-250 Issue Type Icon VMAX-249

[DW-VG4] Web snapshot and email snapshot not updating

Description

F/W v1.5.3.6

MODEL: DW-VG49

Web > Camera Management snapshot & email snapshot show ‘No Camera’. The camera’s connection type is LAN. The video below will show more detailed information on camera configuration.

https://screenrec.com/share/Mk72zP4aOB

Snapshot images are not updating.

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Child issues

Linked work items

relates to
Issue Type Icon VMAX-250 [DW-VG4] WEB ASSEMBLY DEVICE > CAMERA preview image not available on 9CH & 12CH Priority: Low Assignee:
In Progress

Activity

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Brandon Krebs updated the Summary at 27 July 2023, 18:53
[DW-VG4] Web snapshot and email snapshot 'No Camera' → [DW-VG4] Web snapshot and email snapshot not updating
External Share for Jira changed the Status at 11 April 2023, 23:44
To Do → In Progress
Brandon Krebs changed the Status at 11 April 2023, 16:34
In Review → To Do
FOCUS_JH changed the Status at 11 April 2023, 08:45
To Do → In Review
David changed the Status at 10 April 2023, 15:27
In Progress → To Do
FOCUS_JH changed the Status at 7 April 2023, 06:41
To Do → In Progress
David changed the Status at 5 April 2023, 21:14
In Progress → To Do
David changed the Status at 5 April 2023, 21:14
To Do → In Progress
David changed the Status at 5 April 2023, 15:40
In Progress → To Do
FOCUS_JH changed the Status at 27 March 2023, 01:46
To Do → In Progress
Brandon Krebs updated the Description at 23 March 2023, 17:40
*F/W v1.5.3.6* *MODEL: DW-VG49* ---- Web > Camera Management snapshot & email snapshot show ‘No Camera’. The camera’s connection type is LAN. The video below will show more detailed information on camera configuration. [https://screenrec.com/share/Mk72zP4aOB|https://screenrec.com/share/Mk72zP4aOB|smart-link] → *F/W v1.5.3.6* *MODEL: DW-VG49* ---- Web > Camera Management snapshot & email snapshot show ‘No Camera’. The camera’s connection type is LAN. The video below will show more detailed information on camera configuration. [https://screenrec.com/share/Mk72zP4aOB|https://screenrec.com/share/Mk72zP4aOB|smart-link] {panel:bgColor=#fffae6} Snapshot images are not updating. {panel}
Brandon Krebs updated the Description at 23 March 2023, 17:16
*F/W v1.5.3.6* *MODEL: DW-VG49* ---- {panel:bgColor=#deebff} possible not reproducible {panel} Web > Camera Management snapshot & email snapshot show ‘No Camera’. The camera’s connection type is LAN. The video below will show more detailed information on camera configuration. [https://screenrec.com/share/Mk72zP4aOB|https://screenrec.com/share/Mk72zP4aOB|smart-link] → *F/W v1.5.3.6* *MODEL: DW-VG49* ---- Web > Camera Management snapshot & email snapshot show ‘No Camera’. The camera’s connection type is LAN. The video below will show more detailed information on camera configuration. [https://screenrec.com/share/Mk72zP4aOB|https://screenrec.com/share/Mk72zP4aOB|smart-link]
Brandon Krebs changed the Status at 23 March 2023, 15:19
In Review → To Do
FOCUS_JH changed the Status at 23 March 2023, 07:01
To Do → In Review
FOCUS_JH deleted a Comment at 23 March 2023, 07:00
Brandon Krebs updated the Link at 22 March 2023, 22:40
None → This issue relates to VMAX-250
Brandon Krebs changed the Status at 22 March 2023, 15:47
In Review → To Do
FOCUS_JH changed the Status at 22 March 2023, 05:45
To Do → In Review
Unknown User created the Issue at 21 March 2023, 20:52

Details

Priority

Priority: LowLow
Created: 21 March 2023, 20:52 Updated: 27 July 2023, 20:01