[DW-VG4] Session extend timer hit 0 did not log out.
Description
Smart Web Viewer: 1.5.2.1
Connection type: LAN
FW: v1.5.4.2
MODEL: DW-VG49
rare occurrence
Session extend timer hit 0. The session stayed open. Could not refresh page or log out.
Closed all channels and disconnected.
Was able to connect again and view live.
Extend session message continued to pop up once extend was clicked.
Symptom occurred when the page was left open.
https://screenrec.com/share/KoChOPZXwi
This symptom previously occurred and reported on PF site. First time seeing on [web] LAN connection.
Attachments
Child issues
Linked work items
relates to
VMAX-61
[DW-VA1G4]PATHFINDER when the session extend timer hits 0. The message keeps popping up without extending session.
![Assignee:]()
VMAX-325
[DW-VG4] Page unresponsive during session extend countdown
![Assignee:]()
VMAX-61
[DW-VA1G4]PATHFINDER when the session extend timer hits 0. The message keeps popping up without extending session.
Done
VMAX-325
[DW-VG4] Page unresponsive during session extend countdown
Done
Activity
Show:
Details
Priority
Medium
Created: 27 July 2023, 17:33
Updated:
28 July 2023, 15:50
It would fall under case2.
재현하기 어렵습니다.
브라우저 캐쉬를 지우고 해봐주세요.
참고로, 정상적인 network 상태에서 Sestion Timeout 지나면 Login Page로 전환됩니다.
강제로 Sesstion Time 근접할때 NVR에 Lan을 제거하면 몇초동안은 0초에서 멈춰있다가 페이지 없음으로 전환되기는 하네요..
I was explained by David it could be a Network issue? If the site lost connection. How is it possible to disconnect the cameras and the reconnect and have a working live stream?