[PF/WEB] Scenario CH2 skip play 5-15mins faster than other CHs

Description

Model: DW-VA1G416

Symptom has occured with smart web viewer and Pathfinder


This has only occurred with A1 G4 during playback test.

When testing playback > Site sync is enabled - CH2 is the only channel that does not have recording data but will skip 10-15mins ahead.

EX. Occurs twice 47s & 2:11 https://screenrec.com/share/MowkaP6zvy

There is a camera facing my monitor on DW-VG412 http://47.180.64.245:8043 @1:52 on 4/20/22

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Child issues

Linked work items

Activity

Brandon Krebs deleted a Component at 24 July 2024, 16:52
Brandon Krebs updated the Component at 24 July 2024, 16:52
None → VMAX A1 G4
Brandon Krebs updated the Component at 24 July 2024, 16:52
None → Web Client
Brandon Krebs updated the Component at 24 July 2024, 16:51
None → VMAX IP G4
Brandon Krebs updated the Resolution at 2 August 2023, 21:39
None → Done
Brandon Krebs changed the Status at 2 August 2023, 21:39
In Review → Done
FOCUS_JH changed the Status at 5 July 2023, 07:59
To Do → In Review
FOCUS_JH deleted a Comment at 25 April 2023, 04:50
Brandon Krebs updated the Summary at 24 April 2023, 17:19
[PF/WEB] Scenario CH2 skip plays 5-15mins to play data → [PF/WEB] Scenario CH2 skip play 5-15mins faster than other CHs
Brandon Krebs updated the Summary at 24 April 2023, 15:13
[PF/WEB] Scenario CH2 skip plays 5-15mins of other channels to play data → [PF/WEB] Scenario CH2 skip plays 5-15mins to play data
Brandon Krebs updated the Description at 20 April 2023, 21:03
*Model: DW-VA1G416* *Symptom has occured with smart web viewer and Pathfinder* ---- {panel:bgColor=#deebff} This has only occurred with A1 G4 during playback tests. {panel} When testing playback > Site sync is enabled - CH2 is the only channel that does not have recording data but will skip 10-15mins ahead. EX. Occurs twice 47s & 2:11 [https://screenrec.com/share/MowkaP6zvy|https://screenrec.com/share/MowkaP6zvy|smart-link] There is a camera facing my monitor on DW-VG412 [http://47.180.64.245:8043|http://47.180.64.245:8043/cgi-bin/login.cgi] *@1:52 on 4/20/22* → *Model: DW-VA1G416* *Symptom has occured with smart web viewer and Pathfinder* ---- {panel:bgColor=#deebff} This has only occurred with A1 G4 during playback test. {panel} When testing playback > Site sync is enabled - CH2 is the only channel that does not have recording data but will skip 10-15mins ahead. EX. Occurs twice 47s & 2:11 [https://screenrec.com/share/MowkaP6zvy|https://screenrec.com/share/MowkaP6zvy|smart-link] There is a camera facing my monitor on DW-VG412 [http://47.180.64.245:8043|http://47.180.64.245:8043/cgi-bin/login.cgi] *@1:52 on 4/20/22*
Brandon Krebs updated the Description at 20 April 2023, 21:01
*@1:52 on 4/20/22* *Model: DW-VA1G416* *Symptom has occured with smart web viewer and Pathfinder* ---- {panel:bgColor=#deebff} This has only occurred with A1 G4 during playback tests. {panel} When testing playback > Site sync is enabled - CH2 is the only channel that does not have recording data but will skip 10-15mins ahead. EX. [https://screenrec.com/share/MowkaP6zvy|https://screenrec.com/share/MowkaP6zvy|smart-link] There is a camera facing my monitor on DW-VG412 [http://47.180.64.245:8043|http://47.180.64.245:8043/cgi-bin/login.cgi] → *Model: DW-VA1G416* *Symptom has occured with smart web viewer and Pathfinder* ---- {panel:bgColor=#deebff} This has only occurred with A1 G4 during playback tests. {panel} When testing playback > Site sync is enabled - CH2 is the only channel that does not have recording data but will skip 10-15mins ahead. EX. Occurs twice 47s & 2:11 [https://screenrec.com/share/MowkaP6zvy|https://screenrec.com/share/MowkaP6zvy|smart-link] There is a camera facing my monitor on DW-VG412 [http://47.180.64.245:8043|http://47.180.64.245:8043/cgi-bin/login.cgi] *@1:52 on 4/20/22*
Brandon Krebs updated the Summary at 20 April 2023, 20:59
[PF/WEB] Scenario CH2 skip plays 10-15mins ahead of other channels to play data → [PF/WEB] Scenario CH2 skip plays 5-15mins of other channels to play data
Unknown User created the Issue at 20 April 2023, 20:57