VMAX-Focus @ Board share Issue Type Icon VMAX-382

[DW-VA1G4 & DW-VG4] Tech Support is having issues with G4 Recovery firmware.

Description

FW v.1.0.9.0 & v1.5.3.6

Model: ALL DW-VA1G4 & DW-VG4

Tech support is having an issue completing the recovery firmware process.

Is the recovery process the same as A1 Plus & IP Plus?

Can you send instructions if the process has changed.

Can you resend the recovery files?

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Created: 21 July 2023, 18:48 Updated: 28 August 2023, 16:52