VMAX-382
[DW-VA1G4 & DW-VG4] Tech Support is having issues with G4 Recovery firmware.
Description
FW v.1.0.9.0 & v1.5.3.6
Model: ALL DW-VA1G4 & DW-VG4
Tech support is having an issue completing the recovery firmware process.
Is the recovery process the same as A1 Plus & IP Plus?
Can you send instructions if the process has changed.
Can you resend the recovery files?
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Brandon Krebs
updated the
Resolution
at
28 August 2023, 16:37
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Brandon Krebs
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28 August 2023, 16:37
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FOCUS_JH
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28 August 2023, 02:25
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Brandon Krebs
deleted a
Resolution
at
25 August 2023, 17:33
Brandon Krebs
changed the
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at
25 August 2023, 17:33
Done
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To Do
Brandon Krebs
updated the
Resolution
at
25 July 2023, 18:15
None
→
Done
Brandon Krebs
changed the
Status
at
25 July 2023, 18:15
In Review
→
Done
FOCUS_JH
changed the
Status
at
25 July 2023, 00:25
To Do
→
In Review
Brandon Krebs
changed the
Status
at
24 July 2023, 23:57
In Review
→
To Do
FOCUS_JH
changed the
Status
at
24 July 2023, 23:26
To Do
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In Review
Brandon Krebs
changed the
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at
24 July 2023, 15:20
In Review
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To Do
FOCUS_JH
changed the
Status
at
24 July 2023, 05:32
To Do
→
In Review
Brandon Krebs
updated the
Description
at
21 July 2023, 20:31
*FW v.1.0.9.0 & v1.5.3.6*
*Model: ALL DW-VA1G4 & DW-VG4*
----
Is the recovery process the same as A1 Plus & IP Plus?
Can you send instructions if the process has changed.
Can you resend the recovery files?
→
*FW v.1.0.9.0 & v1.5.3.6*
*Model: ALL DW-VA1G4 & DW-VG4*
----
Tech support is having an issue completing the recovery firmware process.
Is the recovery process the same as A1 Plus & IP Plus?
Can you send instructions if the process has changed.
Can you resend the recovery files?
Unknown User
created the
Issue
at
21 July 2023, 18:48
Details
Priority
Highest
Created: 21 July 2023, 18:48
Updated:
28 August 2023, 16:52