VMAX-Focus @ Board share Issue Type Icon VMAX-385

[DW-VG4]Multi-CH search timeline 'no recording data'

Description

FW: v1.5.4.2

Model: DW-VG49

Local side

Any search where multi-CH is displayed. Advanced search did not have an issue.

Instructions to reproduce/check occurred during calendar, data/time and preview search. The more stress and searching/clicking timeline symptom reproduces more often.

  1. Search for the desired date/time.

  2. Click on the timeline with recorded data. Some channels will show "No recorded data".

  3. Highlight the channel with the message

  4. Hover over the zoomed-in timeline. The CH has data, but an error is displayed.

Ex. Screenshots below.

Initial search:

Highlighted CH4 timeline shows data. No recorded data message.

Attachments

Upload attachments

Drop your files to upload

(Max file size: 1.00 GiB)

Uploading...
(Template) Current File Name (1 / 7) 123KB / 2.1MB
(Template) File Name 123KB / 2.1MB
Upload completed. Click here to reload the page.

Child issues

Linked work items

Activity

Show:
Brandon Krebs updated the Resolution at 2 August 2023, 21:33
None → Done
Brandon Krebs changed the Status at 2 August 2023, 21:33
In Review → Done
FOCUS_JH changed the Status at 28 July 2023, 08:07
To Do → In Review
Brandon Krebs changed the Status at 27 July 2023, 15:11
In Review → To Do
FOCUS_JH changed the Status at 27 July 2023, 04:29
To Do → In Review
Brandon Krebs updated the Description at 26 July 2023, 21:55
*FW: v1.5.4.2* *Model: DW-VG49* *Local side* ---- Any search where multi-CH is displayed. Advanced search did not have an issue. Instructions to reproduce/check occurred during data/time and preview search. # Search for the desired date/time. # Click on the timeline with recorded data. Some channels will show "No recorded data". # Highlight the channel with the message # Hover over the zoomed-in timeline. The CH has data, but an error is displayed. Ex. Screenshots below. Initial search: !image-20230726-210753.png|width=999,height=686! Highlighted CH4 timeline shows data. No recorded data message. !image-20230726-210820.png|width=960,height=715! → *FW: v1.5.4.2* *Model: DW-VG49* *Local side* ---- Any search where multi-CH is displayed. Advanced search did not have an issue. Instructions to reproduce/check occurred during calendar, data/time and preview search. The more stress and searching/clicking timeline symptom reproduces more often. # Search for the desired date/time. # Click on the timeline with recorded data. Some channels will show "No recorded data". # Highlight the channel with the message # Hover over the zoomed-in timeline. The CH has data, but an error is displayed. Ex. Screenshots below. Initial search: !image-20230726-210753.png|width=999,height=686! Highlighted CH4 timeline shows data. No recorded data message. !image-20230726-210820.png|width=960,height=715!
Brandon Krebs updated the Description at 26 July 2023, 21:52
*FW: v1.5.4.2* *Model: DW-VG49* *Local side* ---- Instructions to reproduce/check occurred during data/time and preview search. Any search where multi-CH is displayed. Advanced search did not have an issue. # Search for the desired date/time. # Click on the timeline with recorded data. Some channels will show "No recorded data". # Highlight the channel with the message # Hover over the zoomed-in timeline. The CH has data, but an error is displayed. Ex. Screenshots below. Initial search: !image-20230726-210753.png|width=999,height=686! Highlighted CH4 timeline shows data. No recorded data message. !image-20230726-210820.png|width=960,height=715! → *FW: v1.5.4.2* *Model: DW-VG49* *Local side* ---- Any search where multi-CH is displayed. Advanced search did not have an issue. Instructions to reproduce/check occurred during data/time and preview search. # Search for the desired date/time. # Click on the timeline with recorded data. Some channels will show "No recorded data". # Highlight the channel with the message # Hover over the zoomed-in timeline. The CH has data, but an error is displayed. Ex. Screenshots below. Initial search: !image-20230726-210753.png|width=999,height=686! Highlighted CH4 timeline shows data. No recorded data message. !image-20230726-210820.png|width=960,height=715!
Brandon Krebs updated the Description at 26 July 2023, 21:49
*FW: v1.5.4.2* *Model: DW-VG49* *Local side* ---- Instructions to reproduce/check. # Search for the desired date/time. # Click on the timeline with recorded data. Some channels will show "No recorded data". # Highlight the channel with the message # Hover over the zoomed-in timeline. The CH has data, but an error is displayed. Ex. Screenshots below. Initial search: !image-20230726-210753.png|width=999,height=686! Highlighted CH4 timeline shows data. No recorded data message. !image-20230726-210820.png|width=960,height=715! → *FW: v1.5.4.2* *Model: DW-VG49* *Local side* ---- Instructions to reproduce/check occurred during data/time and preview search. Any search where multi-CH is displayed. Advanced search did not have an issue. # Search for the desired date/time. # Click on the timeline with recorded data. Some channels will show "No recorded data". # Highlight the channel with the message # Hover over the zoomed-in timeline. The CH has data, but an error is displayed. Ex. Screenshots below. Initial search: !image-20230726-210753.png|width=999,height=686! Highlighted CH4 timeline shows data. No recorded data message. !image-20230726-210820.png|width=960,height=715!
Brandon Krebs updated the Summary at 26 July 2023, 21:48
[DW-VG4]Date/time & preview search timeline 'no recording data' → [DW-VG4]Multi-CH search timeline 'no recording data'
Brandon Krebs updated the Summary at 26 July 2023, 21:47
[DW-VG4] During a search with timeline no recording data issues → [DW-VG4]Date/time & preview search timeline 'no recording data'
Brandon Krebs updated the Summary at 26 July 2023, 21:46
[DW-VG4] Date/Time search timeline sync issues → [DW-VG4] During a search with timeline no recording data issues
Brandon Krebs updated the Description at 26 July 2023, 21:17
*FW: v1.5.4.2* *Model: DW-VG49* *Local side* ---- Instructions to reproduce/check. # Search for the desired date/time. # Click on the timeline with recorded data. Some channels will show "No recorded data". # Highlight the channel with the message # Hover over the zoomed-in timeline. The CH has data, but an error is displayed. Ex. Screenshots below. !image-20230726-210753.png|width=999,height=686! !image-20230726-210820.png|width=960,height=715! → *FW: v1.5.4.2* *Model: DW-VG49* *Local side* ---- Instructions to reproduce/check. # Search for the desired date/time. # Click on the timeline with recorded data. Some channels will show "No recorded data". # Highlight the channel with the message # Hover over the zoomed-in timeline. The CH has data, but an error is displayed. Ex. Screenshots below. Initial search: !image-20230726-210753.png|width=999,height=686! Highlighted CH4 timeline shows data. No recorded data message. !image-20230726-210820.png|width=960,height=715!
Unknown User created the Issue at 26 July 2023, 21:09

Details

Priority

Priority: MediumMedium
Created: 26 July 2023, 21:09 Updated: 2 August 2023, 21:33