[DW-VA1G4]PATHFINDER when the session extend timer hits 0. The message keeps popping up without extending session.

Description

F/W: v1.0.8.0

MODEL: DW-VA1G44xT


The longer the session is open the more chance of this symptom occurring. When the alert session extend message is about to hit 0 extending the session does not function properly. Once clicked the message disappears and will continue to pop up until relogin.

Please view the video link for reference: https://screenrec.com/share/mP9Wawscxb

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Child issues

Linked work items

relates to
Issue Type Icon VMAX-387 [DW-VG4] Session extend timer hit 0 did not log out. Priority: Medium Assignee:
Done

Activity

Brandon Krebs updated the Link at 27 July 2023, 17:33
None → This issue relates to VMAX-387
Brandon Krebs updated the Resolution at 13 March 2023, 18:30
None → Done
Brandon Krebs changed the Status at 13 March 2023, 18:30
In Review → Done
External Share for Jira changed the Status at 13 March 2023, 02:53
To Do → In Review
External Share for Jira changed the Status at 8 March 2023, 19:29
In Progress → To Do
David changed the Priority at 1 March 2023, 18:32
Medium → High
Brandon Krebs changed the Status at 15 February 2023, 17:46
In Review → In Progress
Brandon Krebs changed the Status at 27 January 2023, 16:30
To Do → In Review
Brandon Krebs updated the Description at 26 January 2023, 17:22
*F/W: v1.0.8.0* *MODEL: DW-VA1G44xT* The longer the session is open the more chance of this symptom occurring. When the alert session extend message is about to hit 0 extending the session does not function properly. Once clicked the message disappears and will continue to pop up until relogin. Please view the video link for reference: [https://screenrec.com/share/mP9Wawscxb|https://screenrec.com/share/mP9Wawscxb|smart-link] → *F/W: v1.0.8.0* *MODEL: DW-VA1G44xT* ---- The longer the session is open the more chance of this symptom occurring. When the alert session extend message is about to hit 0 extending the session does not function properly. Once clicked the message disappears and will continue to pop up until relogin. Please view the video link for reference: [https://screenrec.com/share/mP9Wawscxb|https://screenrec.com/share/mP9Wawscxb|smart-link]
Brandon Krebs updated the Description at 25 January 2023, 22:43
F/W: v1.0.8.0 MODEL: DW-VA1G44xT The longer the session is open the more chance of this symptom occurring. When the alert session extend message is about to hit 0 extending the session does not function properly. Once clicked the message disappears and will continue to pop up until relogin. Please view the video link for reference: [https://screenrec.com/share/mP9Wawscxb|https://screenrec.com/share/mP9Wawscxb|smart-link] → *F/W: v1.0.8.0* *MODEL: DW-VA1G44xT* The longer the session is open the more chance of this symptom occurring. When the alert session extend message is about to hit 0 extending the session does not function properly. Once clicked the message disappears and will continue to pop up until relogin. Please view the video link for reference: [https://screenrec.com/share/mP9Wawscxb|https://screenrec.com/share/mP9Wawscxb|smart-link]
Unknown User created the Issue at 25 January 2023, 22:42