VMAX-Focus @ Board share Issue Type Icon VMAX-387

[DW-VG4] Session extend timer hit 0 did not log out.

Description

Smart Web Viewer: 1.5.2.1

Connection type: LAN

FW: v1.5.4.2

MODEL: DW-VG49

rare occurrence

Session extend timer hit 0. The session stayed open. Could not refresh page or log out.

Closed all channels and disconnected.

Was able to connect again and view live.

Extend session message continued to pop up once extend was clicked.

Symptom occurred when the page was left open.

https://screenrec.com/share/KoChOPZXwi

This symptom previously occurred and reported on PF site. First time seeing on [web] LAN connection.

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Child issues

Linked work items

relates to
Issue Type Icon VMAX-61 [DW-VA1G4]PATHFINDER when the session extend timer hits 0. The message keeps popping up without extending session. Priority: High Assignee:
Done
Issue Type Icon VMAX-325 [DW-VG4] Page unresponsive during session extend countdown Priority: Low Assignee:
Done

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Details

Priority

Priority: MediumMedium
Created: 27 July 2023, 17:33 Updated: 28 July 2023, 15:50