[DW-VG4] DW-VG416 (2) reboot issues occurred

Description

MODEL: DW-VG416

FW: v1.5.4.2

HDD info:

(2) SEPERATE reboot issues occurred on the same system.

The HDD error log was deleted (overwritten) occurred on (7/28):

System Log:

System reboot (CODE=300)

reboot by HDD error(1)

7/28 @5:39pm

HDD Log:

disk.csv

218 B↓

2. Watchdog rebooted. I didn't touch the system all day. Recording was set to continous. (Occurred 8/4)

system_20230804...

158 B↓

HDD settings:

Attachments

image-20230804-231627.png

29.3 KiB

disk.csv

218 B

image-20230804-202741 (eddad65c-5a3b-43cf-920b-1c9cfe87f999).png

18.8 KiB

system_20230804(ExportedDate_20230804131744).csv

158 B

image-20230804-203358 (93faf557-d641-4ade-a117-f5df7caad27d).png

2.86 KiB

image-20230804-203358.png

2.86 KiB

image-20230804-202741.png

18.8 KiB

Name Created at Size Actions

image-20230804-231627.png 2023-08-04 23:16 29.3 KiB

FILE

disk.csv 2023-08-04 20:35 218 B

image-20230804-202741 (eddad65c-5a3b-43cf-920b-1c9cfe87f999).png 2023-08-04 20:35 18.8 KiB

FILE

system_20230804(ExportedDate_20230804131744).csv 2023-08-04 20:35 158 B

image-20230804-203358 (93faf557-d641-4ade-a117-f5df7caad27d).png 2023-08-04 20:35 2.86 KiB

image-20230804-203358.png 2023-08-04 20:34 2.86 KiB

image-20230804-202741.png 2023-08-04 20:27 18.8 KiB

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Child issues

Linked work items

Activity

Show:

Brandon Krebs updated the Component at 24 July 2024, 16:49

None → VMAX IP G4

Brandon Krebs updated the Resolution at 21 August 2023, 20:34

None → Done

Brandon Krebs changed the Status at 21 August 2023, 20:34

In Review → Done

Brandon Krebs deleted a Resolution at 21 August 2023, 20:26

Brandon Krebs changed the Status at 21 August 2023, 20:26

Done → In Review

Brandon Krebs updated the Resolution at 15 August 2023, 15:24

None → Done

Brandon Krebs changed the Status at 15 August 2023, 15:24

In Review → Done

Brandon Krebs updated the Labels at 7 August 2023, 23:31

None → HDD Reboot

FOCUS_JH changed the Status at 7 August 2023, 07:32

To Do → In Review

Brandon Krebs changed the Priority at 4 August 2023, 20:43

Medium → High

Unknown User created the Issue at 4 August 2023, 20:35

Details

Priority

High

Created: 4 August 2023, 20:35 Updated: 24 July 2024, 16:49

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