[DW-VG4] SYSTEM LOG ISSUE AND INQUIRY

Description

MODEL: DW-VG416

FW: v1.5.4.2


(2) issues with the system log

  1. On web (ERR=-1) - when the system log has no data the search result displays an error message. What error code and can it be removed?

Local side (NO LOGS):

2. Very important - How are system logs stored? Are they stored the same as the recording data? If the HDD is set to overwrite the recording data. Will the system logs be overwritten as well? The system logs should be available and stored longer than recording data. So the log can be checked for previous problems.

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FOCUS_JH 7 September 2023, 00:23

네.. 정상 시나리오 입니다.

Brandon Krebs 6 September 2023, 23:12

To confirm - The difference between NO LOG and NO LOG (ERR=-1) is if the date has recording data?

NO LOG - has recording data but no system log? (8/16)

NO LOG (ERR=-1) - has no recording data and no system log? (8/14)

FOCUS_JH 22 August 2023, 00:17

G3 도 동일합니다.

System log Calendar 에서 붉은색으로 표시되지 않은 날짜로 검색해보면 동일함.

아래는 G3에서 7월 29일 (System Log 없는 날) 을 Web에서 검색한 결과입니다.

Brandon Krebs 21 August 2023, 23:44

Why is G3 NO LOG in white. but IP G4 has the red error?

IP G3:

IP G4:

FOCUS_JH 7 August 2023, 08:27

검색데이터가 없을 경우 에러코드는 기존 부터 그래왔습니다.

Event Log, System log 등은 모두 HDD 에 저장됩니다. 따라서 HDD가 변경되거나, Overwrite 되면서 Data 와 함께 지워지는스펙이기 때문에 Log 검색이 안됩니다.