VMAX-Focus @ Board share Issue Type Icon VMAX-44

[DW-VA1G4]A1 G4 Login failure with existing user (not admin) or newly created user *Fixed*

Description

F/W: v1.0.8.0

Model: DW-VA1G44xT & DW-VA1G48xT & DW-VA1G416xT

SYSTEM > USER > ADD/MODIFY - The 4/8/16CH any existing user (not admin) or newly created user cannot sign on to pf.mydw.cloud. This issue only affects A1 G4. I tested on IP G4 and it was functioning normally. The browser login is okay. Ezpathfinder.com/p2p login is okay.

Error received: INCORRECT LOGIN CREDENTIALS

I have tested throughout the morning. The majority of the time login fails.

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Activity

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Brandon Krebs 23 February 2023, 00:11

Confirmed fix v1.0.9.0

FOCUS_JH (jhjung@focushns.com) 2 February 2023, 04:26
FOCUS_JH (jhjung@focushns.com) 25 January 2023, 08:22
Brandon Krebs 25 January 2023, 00:53

This may only occur when a new user is created on the browser side. When a new user is created locally login on Pathfinder functions normally.

Details

Priority

Priority: HighestHighest
Created: 24 January 2023, 19:09 Updated: 24 February 2023, 17:37