[DW-VG4] High CPU usage

Description

MODEL: DW-VG4

FIRMWARE: 1.5.4.3


Tech support is getting more complaints the CPU usage is above 90%.

Ex. New install once cameras are connected the CPU is at 99% with no additional notifications or analytics enabled. Only 9 CHs used. Majority cameras are 2.1MP

Attachments

Upload attachments

Drop your files to upload

(Max file size: 1.00 GiB)

Uploading...
(Template) Current File Name (1 / 7) 123KB / 2.1MB
(Template) File Name 123KB / 2.1MB
Upload completed. Click here to reload the page.

Child issues

Linked work items

Activity

Brandon Krebs updated the Component at 24 July 2024, 16:45
None → VMAX IP G4
Brandon Krebs updated the Resolution at 18 July 2024, 17:55
None → Done
Brandon Krebs changed the Status at 18 July 2024, 17:55
In Review → Done
FOCUS_JH updated the Rank at 5 June 2024, 02:47
None → Ranked higher
FOCUS_JH changed the Status at 5 June 2024, 02:47
To Do → In Review
Brandon Krebs changed the Assignee at 24 April 2024, 15:32
Brandon Krebs changed the Assignee at 1 April 2024, 17:22
Unassigned → FOCUS_JH
Brandon Krebs updated the Description at 26 March 2024, 23:17
MODEL: DW-VG4 FIRMWARE: 1.5.4.3 ---- Tech support is getting more complaints the CPU usage is above 90%. Ex. New install once cameras are connected the CPU is at 99% with no additional notifications or analytics enabled. → MODEL: DW-VG4 FIRMWARE: 1.5.4.3 ---- Tech support is getting more complaints the CPU usage is above 90%. Ex. New install once cameras are connected the CPU is at 99% with no additional notifications or analytics enabled. Only 9 CHs used. Majority cameras are 2.1MP !image-20240326-231604.png|width=558,height=285,alt="image-20240326-231604.png"! !image-20240326-231705.png|width=875,height=340,alt="image-20240326-231705.png"!
Unknown User created the Issue at 26 March 2024, 23:15