[DW-VG4] PTZ Directional Control Continuously Spins Camera

Description

DW-VG4

FW: 1.5.5.4

DWC-XPZA08Mi & DWC-MPTZ230XTW


When attempting to move the camera using PTZ directional controls, the camera does not stop spinning and continues to rotate indefinitely.

  • Access the PTZ control

  • Select any directional movement (left or right). Continue moving the camera in a precise direction. Symptom has occurred during single click or multiple clicks.

  • Instead of stopping, the camera keeps spinning until a new direction input is given to stop it.

https://screenrec.com/share/vsn0WG8jqA

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Child issues

Linked work items

Activity

Brandon Krebs 18 July 2024, 17:54

It is not reproduced when pressing the button, only when dragging. It is not reproduced in ODM.

FOCUS_JH 17 July 2024, 06:49

증상이 재현이 안되서 그러는데..

첨부된 동영상에서는 상하좌우 버튼을 짧게 드레그 하듯이 누르던데..

혹시 드레그 하지 말고 버튼만 눌렀을때도 증상이 나오는것인가요?

ODM 에서 카메라에 직접 PTZ 동작 확인도 해주세요