VMAX registration error - STATUS: LOCAL AUTHENTICATION ERROR (CODE = 30)

Description

VMAX BETA FIRMWARE DW-VG416 1.5.5.7

STELLA 2.0.71-3

ORG ID: EACM8384

Ran a full factory default including network settings.
Once the system came back online. I activated Pathfinder and attempted to register with the same ORG ID and User ID.
failed with the following error:

Attachments

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Name Created at Size Actions

image-20241209-044103.png 2024-12-09 04:48 1.05 MiB

image-20241209-021731.png 2024-12-09 02:18 352 KiB

image-20241209-021432.png 2024-12-09 02:14 94.0 KiB

image-20241209-013620.png 2024-12-09 01:38 2.54 MiB

image-20241209-013720.png 2024-12-09 01:38 177 KiB

image-20241209-013525.png 2024-12-09 01:38 3.00 MiB

image-20241207-003840.png 2024-12-07 00:38 1.34 MiB

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Child issues

Linked work items

relates to

RND-1807 factory default -> delete from mydw -> register again - INVALID MYDW ORGANIZATION (CODE = 61)

Resolved

Activity

Show:

Brandon Krebs updated the Resolution at 10 December 2024, 19:00

None → Done

Brandon Krebs changed the Status at 10 December 2024, 19:00

In Review → Done

Paul S. Kim updated the Link at 9 December 2024, 07:35

None → This issue relates to RND-1807

FOCUS_JH updated the Rank at 9 December 2024, 04:59

None → Ranked higher

FOCUS_JH changed the Status at 9 December 2024, 04:59

To Do → In Review

Paul S. Kim changed the Assignee at 9 December 2024, 02:34

Paul S. Kim deleted a Version at 9 December 2024, 02:33

Paul S. Kim updated the Component at 9 December 2024, 02:33

None → VMAX IP G4

Paul S. Kim updated the Version at 9 December 2024, 02:33

None → v1.5.5.4 - VMAX IP G4

Paul S. Kim updated the Key at 9 December 2024, 02:33

RND-1924 → VMAX-562

Paul S. Kim deleted a Version at 9 December 2024, 02:33

Paul S. Kim deleted a Component at 9 December 2024, 02:33

Paul S. Kim changed the Status at 9 December 2024, 02:33

Open → To Do

Paul S. Kim updated the Project at 9 December 2024, 02:33

R&D ISSUEs → VMAX Series

KY Park changed the Assignee at 9 December 2024, 02:25

KY Park → Paul S. Kim

Paul S. Kim updated the Version at 7 December 2024, 04:14

None → myDW 2.0.71

Paul S. Kim updated the Developer at 7 December 2024, 04:14

None → Greg(Sungwon) Kim

Paul S. Kim changed the Assignee at 7 December 2024, 04:13

Paul S. Kim → KY Park

Brandon Krebs updated the Summary at 7 December 2024, 00:49

Registration error - STATUS: LOCAL AUTHENTICATION ERROR (CODE = 30) → VMAX registration error - STATUS: LOCAL AUTHENTICATION ERROR (CODE = 30)

Unknown User created the Issue at 7 December 2024, 00:38

Details

Priority

Medium

Created: 7 December 2024, 00:38 Updated: 10 December 2024, 19:00

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