VMAX-606
SSL Certificate Import Issues
Description
Additional test details in comment.
Description: IT provided the following SSL certificate for testing, but issues were encountered during the import process on both DVRs and NVRs.
Steps to Reproduce:
-
Upload the provided SSL certificate to the system.
-
Attempt to select the certificate from the dropdown list on DVRs.
-
Attempt to import the certificate on NVRs.
Actual Result:
-
On DVRs, the certificate displays a successful upload but does not appear in the available certificate dropdown list for selection.
-
On NVRs, the import fails with an incorrect password error.
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Brandon Krebs
updated the
Resolution
at
27 March 2025, 17:40
None
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Done
Brandon Krebs
changed the
Status
at
27 March 2025, 17:40
In Review
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Done
FOCUS_JH
updated the
Rank
at
24 March 2025, 02:28
None
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Ranked higher
FOCUS_JH
changed the
Status
at
24 March 2025, 02:28
To Do
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In Review
Brandon Krebs
updated the
Description
at
21 March 2025, 21:54
[^STAR.digital-watchdog.com(2024-2025) 1.zip]
*Description:* IT provided the following SSL certificate for testing, but issues were encountered during the import process on both DVRs and NVRs.
*Steps to Reproduce:*
# Upload the provided SSL certificate to the system.
# Attempt to select the certificate from the dropdown list on DVRs.
# Attempt to import the certificate on NVRs.
*Actual Result:*
* On DVRs, the certificate displays a successful upload but does not appear in the available certificate dropdown list for selection.
* On NVRs, the import fails with an incorrect password error.
→
{panel:bgColor=#eae6ff}
Additional test details in comment.
{panel}
[^STAR.digital-watchdog.com(2024-2025) 1.zip]
*Description:* IT provided the following SSL certificate for testing, but issues were encountered during the import process on both DVRs and NVRs.
*Steps to Reproduce:*
# Upload the provided SSL certificate to the system.
# Attempt to select the certificate from the dropdown list on DVRs.
# Attempt to import the certificate on NVRs.
*Actual Result:*
* On DVRs, the certificate displays a successful upload but does not appear in the available certificate dropdown list for selection.
* On NVRs, the import fails with an incorrect password error.
Unknown User
created the
Issue
at
21 March 2025, 21:50
Details
Priority
High
Created: 21 March 2025, 21:50
Updated:
5 March 2026, 20:03