[DW-VA1G4]Local side camera OSD menu not displaying. NOT REPRODUCIBLE

Description

F/W: v1.0.8.0

Model: DW-VA1G44xT

DEVICE > PTZ > CONTROL > MENU - OSD not displaying on any of the cameras. When clicking menu control nothing happens on the 8 and 16 CH camera OSD menu displays. Is there a configuration setting when enabled prevents the OSD menu? The device has been rebooted multiple times still does not work.

Please view the following screenshots for configuration:

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image-20230126-000108.png 2023-01-26 00:02 621 KiB

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Brandon Krebs updated the Summary at 7 February 2023, 22:10

[DW-VA1G4]Local side camera OSD menu not displaying. → [DW-VA1G4]Local side camera OSD menu not displaying. *NOT REPRODUCIBLE*

Brandon Krebs updated the Resolution at 1 February 2023, 23:38

None → Done

Brandon Krebs changed the Status at 1 February 2023, 23:38

To Do → Done

Brandon Krebs updated the Description at 26 January 2023, 17:21

F/W: v1.0.8.0 Model: DW-VA1G44xT *DEVICE > PTZ > CONTROL > MENU -* OSD not displaying on any of the cameras. When clicking menu control nothing happens on the 8 and 16 CH camera OSD menu displays. Is there a configuration setting when enabled prevents the OSD menu? The device has been rebooted multiple times still does not work. Please view the following screenshots for configuration: !image-20230126-000049.png|width=1032,height=599! !image-20230126-000108.png|width=948,height=666! !image-20230126-000129.png|width=933,height=668! !image-20230126-000144.png|width=941,height=641! !image-20230126-000159.png|width=952,height=642! → *F/W: v1.0.8.0* *Model: DW-VA1G44xT* ---- *DEVICE > PTZ > CONTROL > MENU -* OSD not displaying on any of the cameras. When clicking menu control nothing happens on the 8 and 16 CH camera OSD menu displays. Is there a configuration setting when enabled prevents the OSD menu? The device has been rebooted multiple times still does not work. Please view the following screenshots for configuration: !image-20230126-000049.png|width=1032,height=599! !image-20230126-000108.png|width=948,height=666! !image-20230126-000129.png|width=933,height=668! !image-20230126-000144.png|width=941,height=641! !image-20230126-000159.png|width=952,height=642!

Brandon Krebs updated the Summary at 26 January 2023, 00:42

[DW-VA1G44xT]Local side camera OSD menu not displaying. → [DW-VA1G4]Local side camera OSD menu not displaying.

Unknown User created the Issue at 26 January 2023, 00:02

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Created: 26 January 2023, 00:02 Updated: 7 February 2023, 22:10

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[DW-VA1G4]Local side camera OSD menu not displaying. *NOT REPRODUCIBLE*