VMAX-Focus @ Board share Issue Type Icon VMAX-634

Health Report & Dashboard Map - DVR system status channel count incorrect

Description

stella 2.0.71-3

DW-VA1G4 1.0.13.0

All three DVRs are streaming the maximum number of RTSP channels. Health report > System Status > channel count incorrect

The channel count should display as follows:

DW-VA1G416xT: 32/32

DW-VA1G48xT: 16/16

DW-VA1G44xT: 8/8

AFFECTS DASHBOARD

[ 분석 및 해결방안 ]

  1. 아래 화면에서 "RTSP CONNECTED"의 0/32 숫자가 구체적으로 어떤 의미인지 Focus 측에 문의.

(16ch 모두 카메라가 연결되어 녹화 중인데, 값이 0인 이유도 문의.)

  1. /api/publicCmd(command: setup/statistics) API에서 

network.client.channel 필드의 "connected"와 "max"도 구체적으로 각각 어떤 숫자인지 Focus 측에 문의.

특이 사항:

"max" 값은 거의 모든 장비에서 항상 10 으로 고정되어 있고,

"connected"는 (연결된 camera 수 * web viewer로 live stream을 보는 접속 수) 인 것으로 보임.

(평소에는 0이다가 1명이 web viewer로 16ch live stream을 보면 이 값이 16이 되고, 2명이 live stream을 보면 이 값이 32가 됨.)

Attachments

Upload attachments

Drop your files to upload

(Max file size: 1.00 GiB)

Uploading...
(Template) Current File Name (1 / 7) 123KB / 2.1MB
(Template) File Name 123KB / 2.1MB
Upload completed. Click here to reload the page.

Child issues

Linked work items

Activity

Show:
Paul S. Kim changed the Priority at 30 June 2025, 18:21
Low → Medium
Paul S. Kim changed the Assignee at 30 June 2025, 18:21
Greg(Sungwon) Kim → FOCUS_JH
Paul S. Kim deleted a Version at 30 June 2025, 18:20
Paul S. Kim updated the Key at 30 June 2025, 18:20
RND-1898 → VMAX-634
Paul S. Kim updated the Project at 30 June 2025, 18:20
R&D ISSUEs → VMAX Series
Paul S. Kim changed the Status at 30 June 2025, 18:20
Pending → To Do
Paul S. Kim deleted a Comment at 30 June 2025, 18:19
Greg(Sungwon) Kim changed the Status at 21 May 2025, 08:20
In Progress → Pending
Greg(Sungwon) Kim deleted a Fix Version at 19 May 2025, 09:30
Paul S. Kim updated the Fix Version at 8 May 2025, 05:31
None → myDW 2.0.76
Paul S. Kim deleted a Fix Version at 8 May 2025, 05:31
Greg(Sungwon) Kim updated the Fix Version at 28 April 2025, 04:57
None → myDW 2.0.77
Greg(Sungwon) Kim deleted a Fix Version at 28 April 2025, 04:57
Greg(Sungwon) Kim updated the Description at 28 April 2025, 04:55
stella 2.0.71-3 DW-VA1G4 1.0.13.0 ---- All three DVRs are streaming the maximum number of RTSP channels. Health report > System Status > channel count incorrect The channel count should display as follows: *DW-VA1G416xT*: 32/32 *DW-VA1G48xT*: 16/16 *DW-VA1G44xT*: 8/8 !image-20241120-224358.png|width=236,height=140,alt="image-20241120-224358.png"! !image-20241120-224440.png|width=251,height=141,alt="image-20241120-224440.png"! !image-20241120-224419.png|width=197,height=121,alt="image-20241120-224419.png"! !image-20241120-224239.png|width=1782,height=833,alt="image-20241120-224239.png"! !image-20241120-224827.png|width=1780,height=806,alt="image-20241120-224827.png"! !image-20241120-224255.png|width=1794,height=823,alt="image-20241120-224255.png"! AFFECTS DASHBOARD !image-20241120-225307.png|width=638,height=701,alt="image-20241120-225307.png"! → stella 2.0.71-3 DW-VA1G4 1.0.13.0 ---- All three DVRs are streaming the maximum number of RTSP channels. Health report > System Status > channel count incorrect The channel count should display as follows: *DW-VA1G416xT*: 32/32 *DW-VA1G48xT*: 16/16 *DW-VA1G44xT*: 8/8 !image-20241120-224358.png|width=236,height=140,alt="image-20241120-224358.png"! !image-20241120-224440.png|width=251,height=141,alt="image-20241120-224440.png"! !image-20241120-224419.png|width=197,height=121,alt="image-20241120-224419.png"! !image-20241120-224239.png|width=1782,height=833,alt="image-20241120-224239.png"! !image-20241120-224827.png|width=1780,height=806,alt="image-20241120-224827.png"! !image-20241120-224255.png|width=1794,height=823,alt="image-20241120-224255.png"! AFFECTS DASHBOARD !image-20241120-225307.png|width=638,height=701,alt="image-20241120-225307.png"! [ 분석 및 해결방안 ] # 아래 화면에서 "RTSP CONNECTED"의 0/32 숫자가 구체적으로 어떤 의미인지 Focus 측에 문의. (16ch 모두 카메라가 연결되어 녹화 중인데, 값이 0인 이유도 문의.) !image-20250428-045028.png|width=733,height=524,alt="image-20250428-045028.png"! # /api/publicCmd(command: setup/statistics) API에서  network.client.channel 필드의 "connected"와 "max"도 구체적으로 각각 어떤 숫자인지 Focus 측에 문의. !image-20250428-045300.png|width=671,height=789,alt="image-20250428-045300.png"! 특이 사항: "max" 값은 거의 모든 장비에서 항상 10 으로 고정되어 있고, "connected"는 (연결된 camera 수 * web viewer로 live stream을 보는 접속 수) 인 것으로 보임. (평소에는 0이다가 1명이 web viewer로 16ch live stream을 보면 이 값이 16이 되고, 2명이 live stream을 보면 이 값이 32가 됨.)
Greg(Sungwon) Kim changed the Status at 25 April 2025, 10:43
Backlog → In Progress
Greg(Sungwon) Kim changed the Status at 25 April 2025, 10:43
Open → Backlog
Paul S. Kim deleted a Component at 19 April 2025, 15:19
Greg(Sungwon) Kim updated the RemoteIssueLink at 18 April 2025, 08:03
None → This issue links to "Page (Confluence)"
Greg(Sungwon) Kim updated the RemoteIssueLink at 18 April 2025, 08:02
None → This issue links to "Page (Confluence)"
Peter Kwon changed the Assignee at 18 April 2025, 07:29
Peter Kwon → Greg(Sungwon) Kim
Paul S. Kim updated the Fix Version at 10 February 2025, 05:48
None → myDW 2.0.76
Paul S. Kim updated the Version at 21 November 2024, 02:07
None → myDW 2.0.71
Paul S. Kim changed the Assignee at 21 November 2024, 02:07
Paul S. Kim → Peter Kwon
Brandon Krebs updated the Summary at 20 November 2024, 22:54
Health Report & Dashboard - DVR system status channel count incorrect → Health Report & Dashboard Map - DVR system status channel count incorrect
Brandon Krebs updated the Description at 20 November 2024, 22:53
stella 2.0.71-3 DW-VA1G4 1.0.13.0 ---- All three DVRs are streaming the maximum number of RTSP channels. Health report > System Status > channel count incorrect The channel count should display as follows: *DW-VA1G416xT*: 32/32 *DW-VA1G48xT*: 16/16 *DW-VA1G44xT*: 8/8 !image-20241120-224358.png|width=236,height=140,alt="image-20241120-224358.png"! !image-20241120-224440.png|width=251,height=141,alt="image-20241120-224440.png"! !image-20241120-224419.png|width=197,height=121,alt="image-20241120-224419.png"! !image-20241120-224239.png|width=1782,height=833,alt="image-20241120-224239.png"! !image-20241120-224827.png|width=1780,height=806,alt="image-20241120-224827.png"! !image-20241120-224255.png|width=1794,height=823,alt="image-20241120-224255.png"! → stella 2.0.71-3 DW-VA1G4 1.0.13.0 ---- All three DVRs are streaming the maximum number of RTSP channels. Health report > System Status > channel count incorrect The channel count should display as follows: *DW-VA1G416xT*: 32/32 *DW-VA1G48xT*: 16/16 *DW-VA1G44xT*: 8/8 !image-20241120-224358.png|width=236,height=140,alt="image-20241120-224358.png"! !image-20241120-224440.png|width=251,height=141,alt="image-20241120-224440.png"! !image-20241120-224419.png|width=197,height=121,alt="image-20241120-224419.png"! !image-20241120-224239.png|width=1782,height=833,alt="image-20241120-224239.png"! !image-20241120-224827.png|width=1780,height=806,alt="image-20241120-224827.png"! !image-20241120-224255.png|width=1794,height=823,alt="image-20241120-224255.png"! AFFECTS DASHBOARD !image-20241120-225307.png|width=638,height=701,alt="image-20241120-225307.png"!
Brandon Krebs updated the Summary at 20 November 2024, 22:53
Health Report DVR system status channel count incorrect → Health Report & Dashboard - DVR system status channel count incorrect
Brandon Krebs updated the Description at 20 November 2024, 22:48
stella 2.0.71-3 DW-VA1G4 1.0.13.0 ---- All three DVRs are streaming the maximum number of RTSP channels. Health report > System Status > channel count incorrect The channel count should display as follows: *DW-VA1G416xT*: 32/32 *DW-VA1G48xT*: 16/16 *DW-VA1G44xT*: 8/8 !image-20241120-224358.png|width=236,height=140,alt="image-20241120-224358.png"! !image-20241120-224440.png|width=251,height=141,alt="image-20241120-224440.png"! !image-20241120-224419.png|width=197,height=121,alt="image-20241120-224419.png"! !image-20241120-224239.png|width=1782,height=833,alt="image-20241120-224239.png"! !image-20241120-224249.png|width=1794,height=823,alt="image-20241120-224249.png"! !image-20241120-224255.png|width=1794,height=823,alt="image-20241120-224255.png"! → stella 2.0.71-3 DW-VA1G4 1.0.13.0 ---- All three DVRs are streaming the maximum number of RTSP channels. Health report > System Status > channel count incorrect The channel count should display as follows: *DW-VA1G416xT*: 32/32 *DW-VA1G48xT*: 16/16 *DW-VA1G44xT*: 8/8 !image-20241120-224358.png|width=236,height=140,alt="image-20241120-224358.png"! !image-20241120-224440.png|width=251,height=141,alt="image-20241120-224440.png"! !image-20241120-224419.png|width=197,height=121,alt="image-20241120-224419.png"! !image-20241120-224239.png|width=1782,height=833,alt="image-20241120-224239.png"! !image-20241120-224827.png|width=1780,height=806,alt="image-20241120-224827.png"! !image-20241120-224255.png|width=1794,height=823,alt="image-20241120-224255.png"!
Brandon Krebs updated the Description at 20 November 2024, 22:47
stella 2.0.71-3 DW-VA1G4 1.0.13.0 ---- All three DVRs are streaming the maximum number of RTSP channels. The channel count should display as follows: *DW-VA1G416xT*: 32/32 *DW-VA1G48xT*: 16/16 *DW-VA1G44xT*: 8/8 !image-20241120-224358.png|width=236,height=140,alt="image-20241120-224358.png"! !image-20241120-224440.png|width=251,height=141,alt="image-20241120-224440.png"! !image-20241120-224419.png|width=197,height=121,alt="image-20241120-224419.png"! !image-20241120-224239.png|width=1782,height=833,alt="image-20241120-224239.png"! !image-20241120-224249.png|width=1794,height=823,alt="image-20241120-224249.png"! !image-20241120-224255.png|width=1794,height=823,alt="image-20241120-224255.png"! → stella 2.0.71-3 DW-VA1G4 1.0.13.0 ---- All three DVRs are streaming the maximum number of RTSP channels. Health report > System Status > channel count incorrect The channel count should display as follows: *DW-VA1G416xT*: 32/32 *DW-VA1G48xT*: 16/16 *DW-VA1G44xT*: 8/8 !image-20241120-224358.png|width=236,height=140,alt="image-20241120-224358.png"! !image-20241120-224440.png|width=251,height=141,alt="image-20241120-224440.png"! !image-20241120-224419.png|width=197,height=121,alt="image-20241120-224419.png"! !image-20241120-224239.png|width=1782,height=833,alt="image-20241120-224239.png"! !image-20241120-224249.png|width=1794,height=823,alt="image-20241120-224249.png"! !image-20241120-224255.png|width=1794,height=823,alt="image-20241120-224255.png"!
Unknown User created the Issue at 20 November 2024, 22:47

Details

Priority

Priority: MediumMedium
Created: 20 November 2024, 22:47 Updated: 1 July 2025, 09:33