VMAX-672
[pf + Smart Web Viewer] 403 Forbidden error
Description
NVRs: DW-VG412 v1.6.0.12 and DW-VG412N (VG512) v1.6.0.16
Smart Web Viewer: v1.2.5.20
Summary: Live monitoring on pf.mydw.cloud shows 403 Forbidden error when trying to access either of the NVRs above.
Setup menu works ok via pf.mydw.cloud
Mobile live monitoring works ok
Direct IP (external/internal) works ok
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Created: 5 December 2025, 18:58
Updated:
5 December 2025, 22:02
@Paul S. Kim understood, thank you.
I’ll request when we release the fw 👍
@Jose Galvez Currently, web veiwer v1.2.5.20 is only released on the stella server. The PM team needs to complete tesing and request that version be released on the Production server as well. I haven't received such a request yet.