[VG4] Webpage IPC f/w upgrade causes G4 recorder reboot
Description
Summary: Attempting to upgrade camera f/w via VG4’s webpage, the f/w upgrade will fail and reboot the entire recorder. Camera is connected to onboard POE[5] of VG4
We verified this occurs on all 9/12/16 channel recorders in f/w v1.6.0.20
Steps to reproduce:
-
Log into VG4 webpage and go to Record > Camera Management > Setup (camera)
-
Choose file to upgrade camera f/w. Click Upgrade
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Created: 11 March 2026, 21:52
Updated:
13 March 2026, 02:05