[VG4] Webpage IPC f/w upgrade causes G4 recorder reboot

Description

Summary: Attempting to upgrade camera f/w via VG4’s webpage, the f/w upgrade will fail and reboot the entire recorder. Camera is connected to onboard POE[5] of VG4

We verified this occurs on all 9/12/16 channel recorders in f/w v1.6.0.20

Steps to reproduce:

  1. Log into VG4 webpage and go to Record > Camera Management > Setup (camera)

  2. Choose file to upgrade camera f/w. Click Upgrade

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